Effective Communication Skills

Add to Favourites
Post to:
Join the English LearningCommunity

Description
This class is about what are communication skills, their importance, types, process of communication etc.


Type: ppt

Discussion

Zonamastah

http://digestivehealing.com/__media__/js/netsoltrademark.php?d=https://sitedayexe.com/
http://educateboys.com/__media__/js/netsoltrademark.php?d=https://sitedayexe.com/See more

54 days 18 hours 13 minutes ago

Zonamastah

https://www.sitedayexe.com

54 days 18 hours 15 minutes ago

Pfizer Center

- http://viagrausaasli.com/
- http://viagrausaasli.com/jual-viagra-asli-murah-viagra-original/
- https://telegra.ph/Viagra-Asli-Pfizer--Obat-Kuat-Viagra-Asli-Usa--CS082288803336-03-04See more

563 days 19 hours 48 minutes ago

Pfizer Center

http://viagrausaasli.com/jual-viagra-asli-murah-viagra-original/ Jual Viagra Asli Usa

563 days 19 hours 49 minutes ago

Pfizer Center

http://viagrausaasli.com/ Viagra Asli Usa

563 days 19 hours 49 minutes ago

Bobston

Olá , estamos vivendo no tempo quando o aspecto desempenha um papel importante em nossa vida diária e, por vezes, surgem problemas como o excesso de peso , mas cumprir cansativa de dieta e frequentar a academia não falta não é a força do tempo , pegar uma boa ferramenta de https://portugal-farmacia.com/comprar-propecia/See more

606 days 2 hours 24 minutes ago

Ahmad Maulana

kepuasan dalam bercinta bisa diraih oleh kedua pasangan asal selalu menjaga stamina sebelum beraktifitas seksual, namun akhir-akhir ini banyak wanita yang mengeluh karena banyak pria yang tidak bisa memberi kepuasan lantaran mereka mengalami disfungsi ereksi sehingga alat vital tidak dapat ereksi ketika mau berhubungan intim, dengan hadirnya https://tokoobatkuatbekasi.com/pil-biru-asli-cod-di-cikarangSee more

616 days 16 hours 23 minutes ago

Sanjana Singh

On a highway, lighting poles are 50m apart. How many lighting poles will be passed by a bus that is moving at a speed of 45kmph in 4 hours?

2518 days 8 hours 15 minutes ago

Presentation Transcript Presentation Transcript

EFFECTIVE COMMUNICATION SKILLs : EFFECTIVE COMMUNICATION SKILLs By Dr. Monica Singh E mail: drmonicasingh21@gmail.com

Communication : Communication

Definition… : Definition… . Communication is the process of exchanging information and ideas. . An active process, it involves encoding, transmitting, and decoding intended messages.

PowerPoint Presentation : Why Communication is Important ?

BECAUSE…cation is Important ?iBEbe is Important ? Important ? : Competence in oral communication – in speaking and listening – is prerequisite to person’s academic, personal, and professional success in life. Oral communication competence can contribute to individuals' social adjustment and participation in satisfying interpersonal relationships. BECAUSE… cation is Important ? iBEbe is Important ? Important ?

Continued… : Continued… Employers identify communication as one of the basic competencies every graduate should have, asserting that the ability to communicate is valuable for obtaining employment and maintaining successful job performance. When working as a team effective communication helps in conflict management and problem solving

Continued… : Continued… Developing the Ability to Speak. Qualifies One to Participate in Public Life. Effective communication is essential in business both for organizations and for individuals. Effective communication is a key skill in Impression management.

PowerPoint Presentation : Detailed Communication Process Coding Decoding Message Channel Coding Decoding Noise Noise Source Receiver Context Context Feedback Channel Mood values Culture Interest Sex Knowledge Attitude Environment Occupation Experience MESSAGE Environment values Culture Interest Sex Mood Knowledge Attitude Experience Occupation MESSAGE

PowerPoint Presentation :

PowerPoint Presentation : THE COMMUNICATION PROCESS IN ACTION THE MESSEGE IS THOUGHT AND PUT INTO WORDS OR SYMBOLS MESSEGE IS TRANSMITTED VIA PARTICULAR MEDIUM TRANSMISSION CHANNEL DECODING CHANNEL RECIEVER MESSEGE IS RECEIVED AND CODED AND INTERPRETED

PowerPoint Presentation : Communication Process General Presentation STAGE 2 Message Feedback SOURCE RECEIVER STAGE 3 SOURCE TARGET Message SOURCE/RECEIVER RECEVER/SOURCE Message / Feedback Message / Feedback STAGE 1

PowerPoint Presentation :

PowerPoint Presentation : Output # Clarity # Pitch # Pause # Punctuation # Modulation # Speed # Register # Tone Input # Listening (Ack. Feeling) # The environment # Emotional climate # Discrimination - Gender - Different ethnic background - Age Difference VERBAL COMMUNICATION

PowerPoint Presentation : NON VERBAL COMMUNICATION

PowerPoint Presentation : Communication Styles Assertive Pushing hard without attacking; permits others to influence outcome; expressive and self-enhancing without intruding on others. Good eye contact; Comfortable but firm posture; Strong, steady and audible voice; Facial expressions matched to message; Appropriately serious tone; Selective interruptions to ensure understanding. Direct and unambiguous language; No attributions or evaluations of others’ behavior; Use of “I” statements and cooperative “we” statements. Communication Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern

PowerPoint Presentation : Communication Styles (continued) Communication Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern Aggressive Taking advantage of others; Expressive and self-enhancing at others’ expense. Glaring eye contact; Moving or leaning too close; Threatening gestures (pointing finger; clenched fist); Loud Voice; Frequent interruptions. Swear words and abusive language; Attributions and evaluations of others’ behavior; Sexist or racists terms; Explicit threats or put-downs.

PowerPoint Presentation : Communication Styles (continued) Communication Nonverbal Behavior Verbal Behavior Style Description Pattern Pattern Nonassertive Encouraging others to take advantage of us; Inhibited; Self-denying. Little eye contact; Downward glances; Slumped postures; Constantly shifting weight; Wringing hands; Weak or whiny voice. Qualifiers (“maybe,” “kind of” ); Fillers (“uh,” “you know,” “well”); Negaters (“it’s really not that important,” “I’m not sure”).

What to Do… : Make Direct Eye Contact Stay In Tune with Your Body Language Speak Loud and Clear Practice It With Smile Stay focused Listen carefully What to Do…

And more to do is….. : And more to do is….. Try To Understand Other's Point of View Also Respond to Criticism with Empathy Own What’s Yours Use “I” messages Look for compromise Take a time-out Don’t give up

BENEFITS : BENEFITS It helps us to feel good about both ourselves and others. It leads to the development of mutual respect for each other. It increases our self-esteem. It helps us achieve our goals. It minimizes hurting and alienating other people.

PowerPoint Presentation : It reduces anxiety. It protects us from being taken advantage of by others. It enables us to make decisions and free choices in life. It enables us to express, both verbally and non-verbally, a wide range of feelings and thoughts, both positive and negative.

PowerPoint Presentation : THANK YOU

1 Member Recommends
2 Followers

Your Facebook Friends on WizIQ