Structure_Body Language_Mod8

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Researches have confirmed that verbal communication, both oral and written, primarily helps in conveying information and non-verbal communication assists in negotiating inter-personal attitudes and behaviour. In some cases, non-verbal communication even substitutes oral communication - a woman can give a man a ‘look to kill’ without speaking a word. In respect of body language and the rules it follows, human beings are at the same stage of development as other animals and are governed by the biological rules that control their actions in the form of gestures, expressions and sounds.

Type: doc

IILM Institute
Post Graduate Program in Management

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