Solved CAT Mock Examination

Mock Examination CAT A2 Business Transactions and Documents Answer all Questions Passing mark : 28/50 Question 1 The advantage of small closed office is A they are private B they are cheaper C more efficiency use of space D promote communication between staff ( A ) Question 2 If you are likely to miss the dateline, A Bring the matter to attention of your immediate boss and seek his advise B Bring the matter to attention of your managing director C Complain to colleagues D ask your colleagues for help ( A ) Question 3 Which of the following is the most senior designation in an office? A Manager B Officer C Director D Executive ( C ) Question 4 Office layout is determined by following factors except A Informal communication between the staff B Privacy C Security D Workflow ( A ) Question 5 Which of the following statement about priority is true; A Work you enjoy has a higher priority than other work B Work given by senior manager has a higher priority than other work C Urgent work has a lower priority than other work D Personnel matters should be given higher priority ( B ) Question 6 Which of the following is an example of function which is not performed by accounts staff; A Petty cash administration B Process invoices for payment C Prepare sales report at the end of the month D Generate financial statements periodically ( C ) Question 7 Production office should prefer: A Open offices B Landscape offices to create ambience & image C corridor office D None of the above ( A ) Question 8 All organisations have structure so that; A so that there is career advancement for all employees B Promotions are possible for job well done C work is done effectively & efficiently D If anything goes wrong, staff can be held responsible ( C ) Question 9 Which of the following is good safety practise A Placing heavy objects on the equipment B Provide adequate training to the production worker C Exposing the equipment to high temperature & humidity D Working the machine for longer than recommended hours ( B ) Question 10 Which of the following is not an office equipment? A Telephone B Printer C Computer D Television ( D ) Question 11 Which is the most important part of a computer? A CPU B Keyboard C Mouse D VDU ( A ) Question 12 Confidential & valuable contracts should be kept in; A In-trays B Filing cabinets C Safes D Pigeon holes ( C ) Question 13 To save time on fixing stamps on envelopes, you should use A part-time worker B Printer C Franking machine D courier services ( C ) Question 14 All the following are duties of employees towards accidents prevention except A Employees must use all equipment, safety devices, etc, provided by the employer properly and in accordance with the instructions and training received. B Emphasise safety prevention C to treat productivity as more important than safety D Employees must inform the employer, or another employee with specific and safety, of any perceived shortcoming in safety arrangements or any serious and immediate dangers to health and safety. ( C ) Question 15 Which of the following is most likely to be kept in the safe? A Petty cash B Books of accounts C Contract to rent the office building D Bank statements ( C ) Question 16 If you are making a presentation to a group of officers from the head office, you are likely to use following equipment in course of your presentation; A Overhead projector B Television C Video Cassette Player D Flip charts ( A ) Question 17 Information is A always available and communicated to management B Data processed for a specific purpose C not important for decision making D must be communicated to all in an organisation ( B ) Question 18 Information should be relevant. This means that the information should; A Be sent to the correct user B Be useful to the receiver C Be consistent with the purpose of the user D Be in the right volume ( B ) Question 19 All of the following are categories of information EXCEPT A Technical B Organisational C Restricted D Personal ( C ) Question 20 Information gathered from a market survey is usually communicated in A Verbal B Report C Letter D memo ( B ) Question 21 Information should be cost effective. It means; A Information should be produced in the cheapest manner possible. B Information should be available in time for decision C Information benefits must outweigh the cost of producing it. D Information must be accurate ( D ) Question 22 Internet refers to; A Global network of millions of computers B All PC users club C Degree achieved by top computer professionals D Network of Radio, TV & Computer users around the world. ( A ) Question 23 Information storage is required because; A Information may be generated first & used later B To keep the office space utilized C To make full use of equipments D To comply with law ( A ) Question 24 A frequently used file is; A Temporary file B Permanent file C Active file D Archive file ( C ) Question 25 If an unexpected visitor (potential customer) drops by our office; A He deserves attention & help only if we are not busy B Inform him to come back another day when we are less busy C Ask him to visit us with an appointment for better service D we should try our best to attend to him. ( D ) Question 26 If virus strikes your computer, you should A Inform your boss & seek his advise on how to proceed B Keep quiet as otherwise colleague may think you are careless C Ignore the virus as it may go away D Call the company doctor ( A ) Question 27 When a document is marked ‘confidential’ it can; A Be released to any employee as the company is “one big family” B Be released to authorised staff only C Any manager D Company lawyers only ( B ) Question 28 Which of the following file is an example of numerical classification? A 5482234 B Accounts/2l32 C Marketing I July ‘2001 D 25A2689 ( A ) Question 29 Important documents should be destroyed using; A Office dustbins B Shredder machines C Out of town rubbish dumps D None of the above ( B ) Question 30 Database is; A A collection of papers in a tray, file etc. B Any information used by senior management to make decisions C An organised collection of files D An office system ( C ) Question 31 Design of a Database includes consideration for factors except; A security B speed of retrival C Storage space D layout of office ( D ) Question 32 Avoidance of unnecessary duplication of data by use of database means A Employees will accept data from different sources B Data can be accessed by more than one user. C It recognises that data can be used for many purposes but only needs to be input and stored once. D Data will be keyed in after it is verified & approved ( C ) Question 33 The person in charge of a database is called; A Database Technician B Database Administrator C Database Server D Management information Manager ( B ) Question 34 Controls to ensure that information is only made available to authorised personnel exclude A password B Restricted access to computer C Restricted access to files in database D data dictionary ( D ) Question 35 which of the following is not safe A leaving extension cords lying around B Do not use faulty wires, extension cords etc. C Do not bring inflammable material in close contact with the copiers. D regular servicing of machine ( A ) Question 36 A memo is send to A All staff within the organisation B Selected staff on a need to know basis C All senior management staff D a colleague, whose actions is required ( D ) Question 37 Business letters must not be; A Courteous B Complete C too friendly D too long and uses too many technical jargon ( D ) Question 38 If a supplier is rude on the phone as your accounts payable clerk had not paid one of the overdue invoice due to oversight, you should; A Tell him to ‘go get lost’ as you can not tolerate rudeness B Settle his case the same day C Write a letter to his company to apologise to him D Ignore him ( B ) Question 39 Which of the following need not be signed? A Memorandum B Business letter C Faxed letterd D Report ( A ) Question 40 If you wanted to show the comparative figures of revenue and profits for 2001 & 2002, you should NOT use; A Table B Bar chart C Pie chart D Line chart ( C ) Question 41 All the following poses danger except A Slippery or uneven floors B Standing on chairs (particularly swivel chairs) to reach high shelving C Clearing the rubbish once every two days D Trailing electric leads, telephone cables and other wires ( C ) Question 42 When trying to arrange for meeting for 5 managers, it is advisable to use A E mail B Memorandum C Telephone D Invitation card ( A ) Question 43 Which skills are not necessary in communication A Speaking B Listening C asking D Interrupting ( D ) Question 44 Paging systems are particularly useful for staff working in a /an; A Library B Hospital C Disco D Shopping centers ( D ) Question 45 Factors that contribute to working relationship includes A Prompt response to colleagues B Willing to help only when it concerns you C Delegating jobs to your subordinates D Giving excuses for being late ( A ) Question 46 You should not use A words such as “please” & “thank you’ too often in the office B Use polite gestures & mannerisms C Address people with formality D racially sensitive works in the office ( D ) Question 47 At an office, you should be respect A Subordinate B Supervisor C Department staff D Everyone ( D ) Question 48 Conflicts at the work place are not caused by A Poor communication B Scare resources C Difference in personality D tolerance of different opinion ( D ) Question 49 Which of the following can cause accident? A Energy conservation B Using environmentally friendly product C Ignoring safety instructions D leaving electrical appliance unused for long time ( C ) Question 50 Why bother with health & safety at workplace? because A To protect yourself and others from dangers that might cause injury or sickness. B Accidents cost money C Employees, as well as employers, have legal obligations to observe health and safety requirements. D All of the above ( D )