oral communication

Oral Communication : Oral Communication BEE-1 Air University Islamabad

How communication started… : How communication started… Writing developed as a means of communicating business matters Archaeological evidence shows numerals and letters written on products and goods traded by ancient tribes and for centuries writing appears to be limited to commercial and administrative concerns.

effective internal communication : effective internal communication downward upward horizontal helps increase job satisfaction productivity decreases absenteeism, grievances

Over all Communication Costs : Over all Communication Costs Time is the chief element in the overall cost of written and oral communication.

Wall Street Journal : Wall Street Journal Job Title Communication Skills Finance Associate Fiscal Officer Product Manager Senior Sales Representative Contracts Administrator must be able to communicate clearly to clients and other finance professionals superior writing and presentation develop and communicate product objectives and strategies excellent communication and follow up skills: ability to write proposals and quotations general knowledge of proposal preparation: good/oral written communication skills

An essential for promotion : An essential for promotion Ability to communicate Ambition-drive College education Sound decision-making skills Self confidence Good appearance Ability to get things done with and through people Capacity for hard work

A Communication Model : A Communication Model Context Stimuli sender –encoder receiver-decoder perception decoding idea interpretation message idea encoding symbol decisions sending mechanisms medium verbal nonverbal feedback

Conventions of meaning : Conventions of meaning A fundamental principle of communication is that the symbol the sender uses to communicate messages must have essentially the same meaning in both the sender and receiver’s mind.

Medium : Medium Oral Written Immediate feedback Shorter sentence; shorter words Conversational Less detailed technical information More personal pronouns Delayed feedback Longer sentences; longer words More formal More detailed technical information Less personal pronouns

Communication Triangle : Communication Triangle less common experiences common experiences symbol referent

Barriers to Successful Communication : Barriers to Successful Communication Air University, Islamabad Confidence Knowledge Language Environment Spontaneity audience Nervous Communication skills Mindset of the audience