2 INTRODUCTION .............................................................................................................. 3 INTERVIEW QUESTIONS ................................................................................................ 4 GLOBAL MINDSET ....................................................................................................... 4 ENTREPRENEREUL OUTLOOK .................................................................................. 5 SOCIAL RESPONSIBILITY ........................................................................................... 6 EMOTIONAL INTELLIGENCE ....................................................................................... 7 PROACTIVE LEARNING .............................................................................................. 8 ASSESSMENT CENTRE GAMES .................................................................................... 9 1. IMPACTFUL DECISION DISCUSSION ................................................................................. 9 2. ORIENT EXPRESS ...................................................................................................... 10 3. THE ISLAND .............................................................................................................. 11 4. GRANT NOMINEE ....................................................................................................... 12 5. THE TOWER .............................................................................................................. 13 6. THE WAY ON THE MOON ............................................................................................ 14 7. EGG SUSPENSION GAME ............................................................................................. 15 8. WHAT IS IMPORTANT IN YOUR LIFE ............................................................................... 17 BENEFIT AND IMPORTANCE OF DEBRIEFING ........................................................... 18 3 INTRODUCTION This guide is created in order to help you running the selection in your entity. Based on the Refreshed Global Competency Model you can find exact tools for your competency-based selection. The guide contains tips and ways how to run selection processes based on the refreshed GCM. The links below help you to get an overview about the GCM and about running selection processes generally: τ Get to know the (Refreshed) Global Competency Model HERE τ Talent Selection Basics HERE τ Other Selection resources: -AIESEC Bahrain -AIESEC Czech Republic -AIESEC Spain Using the guide: It is very important for YOU to consider the following things: τΉ The guide is a collection of resources which is enabling you to create and customize your own competency-based selection process τΉ Golden steps for customization: Finalize your Talent Planning and create the profile what you are searching for! Please find our suggestions for Exchange stage in GCM and Usage wiki! Check your resources! Consider time, experience level and number of people delivering selection process, how many people will participate in the process. If you are missing resources, do not hesitate to ask for help from your national level or external resources! Use the tool for choosing the interview questions and the Assessment Centre games for your process! Competencies can be assessed by interview or assessment centre games τ± select in a way you will get the most reliable outcome based on the profile and your resources! In every time use evaluation sheet in order to ensure all the observers/interviewers are observing the proper things! Find the evaluation sheet in GCM and Usage wiki! Do not forget about giving feedback for the participants of the selection process! They can learn a lot from your inputs and you can intensively contribute to their development! 1 2 3 4 5 4 INTERVIEW QUESTIONS GLOBAL MINDSET τΉ Takes an active interest in, and constantly increases awareness about, other cultures and world affairs by seeking information, opinions, and ideas from diverse sources; τΉ Seeks to enlarge personal & professional network by interacting with people of diverse cultures and backgrounds; τΉ Works effectively with individuals of diverse cultures, styles and abilities, capitalizing on their insights and ideas; τΉ Shows openness and flexibility towards differences in opinion, and challenges own opinion; τΉ Demonstrates ability to adapt and adjusts to new situations/places/people. Interview questions τ How would you describe how you work in a team? What do you hope to develop by working in a team in AIESEC? τ The deadline for a team you are in is coming soon and the team members are not performing well due to other responsibilities they have. What would you do to be able to deliver an excellent project on time? τ Give an example of when you have engaged in a group discussion and encouraged the sharing of ideas? τ What kind of people you can hardly get along with? Why? What would you do in order to make the situation easier? τ τ¬τττττττ τττττ ττττ τττττ τττ τττττ τττ τττ ττττττττττττττ ττττττ ττττττ ττττ ττττΆττ know each other, and countries are presented from 3 different continents. What kind of problems or misunderstandings can come up? How do you see the role in managing these situations? τ Describe a situation in which you had to work with a difficult person (another student, co-worker, customer, supervisor, etc.). How did you handle the situation? Is there anything you would have done differently in hindsight? τ What kind of rules or conditions were changed around you in the near past that influenced you directly? What is your opinion about these changes? τ Tell me about a situation in which you have had to adjust to changes over which you had no control. How did you handle it? In your near environment what kind of processes or systems would you change? Why? Β 5 ENTREPRENEURIAL OUTLOOK τΉ Scans their environment, looking out for challenges and opportunities, and ways to capitalize on them; τΉ Comes up with innovative ideas/solutions/approaches in order to increase performance (of self/others/organization); τΉ Achieves results by managing resources (material and personal), processes and risks effectively; τΉ Works to achieve goal in spite of barriers or difficulties; actively works to overcome obstacles by changing strategies, increasing efforts, using multiple approaches, etc. τΉ Builds on interpersonal relations to engage and build ownership from others towards achievement of common goals. Interview questions τ Describe a situation where you have been in an uncomfortable social environment. What did you do and how did you react? τ Give an example where you have innovated around a task or responsibility that you have been given! τ Describe a situation where you have used limited resources to achieve a goal successfully! τ τΊττττ τττ ττττ τττττττ τττττ ττττττττττ τττ ττττττττ ττ ττττττ ττττττττ ττττττ τ³ττττ τ
ττττττττττττ΄ττττττττττττττττττττwhether there is a new way? τ What were the 2 biggest challenges in your life what you had to take? How did you succeed? τ Have you ever been in a situation when you changed an activity in order to fulfill a task more fast or precise? Please tell me one of these! 6 SOCIAL RESPONSIBILITY τΉ Takes decisions keeping in mind the long-term consequences of present actions; τΉ Identifies and acts keeping in mind the bigger picture and how different factors interconnect and relate to each other; τΉ Demonstrates personal commitment for tasks and deliverables, and inspires others to take action/responsibility; τΉ Looks for and implements innovative solutions to address societal needs and issues; τΉ Accepts responsibility for outcomes (positive or negative) of one's work. Interview questions τ Describe the process you went through in trying to convince someone of your opinions! τ Give an example of where you have had to set goals and achieved tangible outcomes from them! τ Describe a situation where you have made a mistake, how did you report this to your peers and your superior? τ Give an example when you miss a deadline! What were the circumstances and how you communicated about it to others? τ Imagine that you are working in a team regarding to a school project. 1 day before the deadline you realize by accident one of your teammate did not succeed his/her part of the work which endangers the success of your job as well. What would you do? 7 EMOTIONAL INTELLIGENCE τΉ Shows ability to empathize and sense others' feelings and perspectives ττ³τττττττττττττττττττττττττττττΆττττττττ΄ττ τΉ Actively listens to others; correctly interprets messages and responds appropriately; τΉ Communicates about own feelings and emotions and takes responsibility to manage them; τΉ Demonstrates consistency in sτττττττττττττττττττττττττττττττ³ττττττττττ τττττττττ΄ττ τΉ Establishes good interpersonal relationships by helping people feel valued, appreciated, supported and involved. Interview questions τ Give an example about the most intensive experiences of your team roles! How much connected did you feel to the team? τ Name one of your friends, who knows you reasonably well. How would he/she describe you as a friend? τ Imagine that you are in late from one of your written exams and you saw one of your friends sitting quite sad in the corridor. What would you do? τ Imagine that you are working in a team, and for a question everybody is starting to speak in the same time. How do you feel? 8 PROACTIVE LEARNING τΉ Is aware of his/her own strengths and capitalizes on these in various activities; τΉ Seeks and uses feedback and other sources of information to identify appropriate areas for own development, and sets development goals to work on these areas; τΉ Puts acquired knowledge, understanding, or skill to practical use in daily activities; furthers learning through trial and error; τΉ Facilitates development of others by helping them to identify their strengths, and opportunities to capitalize on them; τΉ Works with individuals to identify areas for development, understand need for improvement, and set specific development goals. Interview questions τ Give an example of an experience where you have learned a lot from? What did you learn? τ Which accomplishments from your past have given you the most satisfaction? Why? τ Tell me about a situation where you have made a mistake and how have you dealt with the situation. What did you learn from your mistake? τ What kind of activities are you using besides your studies in order to increase your knowledge? τ What kind of feedback did you get last time? How do you perceive receiving feedbacks? 9 ASSESSMENT CENTRE GAMES 1. Impactful decision discussion Description: Divide the candidates in groups from 5-7 people and tell them they should discuss and agree on a list from what would impact more the humankind to what would have less impact. The group has to agree on a single list in maximum 15 minutes and the decision cannot be made by voting. The list they should rank by consensus is as follows: τ Unlearning of written language and alphabet τ Death of all doctors τ No potable water on the planet τ Death of everybody in Africa τ Disappearance of all books τ End of Oil reserves τ Disappearance of Internet τ Crash in USA economy τ Disappearance of Euro Competencies: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence Duration: 20 minutes No. of people: groups 5-7 people 10 2. Orient Express Description: You are going to board the famous train Orient Express, travelling from Paris to Istanbul. There are 16 more passengers on the train. You get to choose 3 of them to make you company and you also have to say which 3 of them you would under no circumstances travel with. The passengers are as follows: τ Bai Ivan -a middle aged Bulgarian from a small town τ Paul -English football fan, supporter of Liverpool τ Alexei -Ukrainian student τ Martha -Dutch feminist τ Lin Ma -Vietnamese mother with her child. They are travelling without visa. τ Kalin -a man from the Roma minority recently released from prison. τ Philippe -French farmer, who doesn't know English; He travels with a whole basket of stinky French cheese τ Lee -a Buddhist monk τ Ngome -African woman, selling spices τ Frank -very rich and very fat Swiss banker τ Amy -an orphan refugee from Congo τ Aga -Polish prostitute τ CJ -Spanish rapper τ Gustav -Swedish neo-Nazi skinhead τ Branko -ex Serbian soldier from Bosnia τ Danny -American gay musician You have 10 min for individual work. After that all participants have 15 min to come with a group decision. One of the participants has to present the group decision. For all that time the participants can ask all kinds of questions to the moderator. Competencies: Global Mindset, Emotional Intelligence Duration: 10 minutes for individual work, 15 minutes for group discussion No. of people: 5-7 people in group 11 3. The Island Preparation: Handout, flip chart paper for each group, felt pens. Each group should have a distinct area to work where is going on in one group will not disturb another group. Description: This activity has each group determining which island a group of pirates should approach to replenish food and water supplies contaminated in a typhoon. For the activity you should select three observers that will have a role during the decision taking process there should be an observer that will node his head and show a lack of trust in the decision they are taking and someone else with the upset minded and should not answer any question. Each of you is a highly ranked member of the crew of a pirate ship. Your leader has learned over your five years together to value your opinions and rarely makes τττττττττττττττττττττττττττττττττττττττττττττττττττττττττττττττ¬τττττττττττττττΆτττττ
ττττττ try and reach consensus mayor decisions. Your ship has just weathered a typhoon. Your food supplies were soaked with salt water. But more importantly, your water supplies were contaminated τ± you need to find fresh water before you all perish. You have pinpointed where you are on a map and realize that there are five islands within sailing distance. You must decide what to do. Island one: Dutch fort estimated approximately 6 hours away to the west. There is a possibility that any ships in harbour may be undertaking repairs due to the typhoon. The fort is guarded by two cannons. Island two: Inhabited island 12 hours south-west with a dense jungle terrain. It is populated by primitive head-hunting natives. It has a rocky coastline and no natural harbours. Island three: inhabited Island 28 hours north. The island is sparsely populated with Dutch colonists who are armed with muskets and swords. There are several natural harbours. Island four: τ³ττττττττττττττττττττττττττττττττττττττττΌτττΆτττττττττττττττττττττττττττ island on numerous occasions. There are no defences and the harlots always 12 ττττττττ ττττ ττττΆττ your money with open arms; however, you know from experience that diseases of all kinds are rampant on this island. Island Five: Island inhabited by fierce, war-like tribes, 17 hours south. There is a great deal of superstition surrounding this island-your crew has refused to land ττττττ τττ ττττ ττττττ τ·τττττ τττ ττττττττ ττττ
τττττ τττττττττ τττ τττ τττττ τττ ττττ τττττττΆττ sacred rock carving. This rock is always heavily guarded by native priests. Competencies: Global Mindset, Emotional Intelligence, Social Responsibility Duration: 30 minutes No. of people: 5-7 people in group 4. Grant Nominee Description: A committee of personal tutors is given the task of recommending a student to receive a travel grant. The chosen student will be expected to carry out work or research at his/her destination and produce a report on his/her return. Candidates vary in terms of types of researches and their purposes. Each participant has to convince his/her fellow committee members that the student s/he is championing deserves the grant whilst helping the committee makes the best recommendation. Each participant receives description of a student they recommend. Student #1: Student of 3rd year oceanology. Average marks: 4.2 Active member of Oceanology Students Association. Wants to study effects of tourism on Great Barrier Reef. Student #2: Student of 5th year of geography. He has already taken part in two geographical researches, which succeeded in discovery of new types of rocks in the North of Poland. Now he wants to make his first research abroad and wants to study oceanic volcanoes. Student #3: Student of 3rd year of economy. He is passionate about archaeology τττττττΆτττ member of National Archaeology Association. He wants to study impact of new archaeological discoveries on economy development in Africa. 13 Student #4: 4-year-student of tourism. Average marks: 4.9. Recently he has won Students Competition on knowledge about Asia. He wants to travel around China to study perspectives and directions of tourism development of this country. Student #5: Student of 3rd year of technical university. He wants to spend 6 months travelling around South of Europe running his study on alternative sources of energy. In the future he wants to set up his own company delivering environment friendly energy to citizens. Student #6: Student of 4th year of psychology. Last year run study on impact of globalization on depression among youths in Central and Eastern Europe. Next year wants to continue the study in Western Europe. Student #7: Student of 3rd year in Social Sciences. Last year was involved in a project to help children with HIV/AIDS. He wants to travel to Asia to work in HIV/AIDS projects. Student #8: Student of 1st year of Economics. He would like to travel to North America to get to know big companies that make good profit and see how they can support companies in under developed countries. Competencies: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence Duration: 35 minutes No. of people: 4-8 5. The Tower Description: The task is to build up the highest tower. They can use only allowed and prepared materials, e.g. paper, old newspaper, glue, sticky tape. Divide the people to groups of 4-6. Firstly they have to decide and draw the process of build. For preparation they have 10 minutes. Afterwards chair tell to groups that they have to change the preparation among. The groups have to build a tower by way of plan the other group. After 15 minutes, chair is going to decide which tower is higher. Competences: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence Duration: 30 minutes No. of people: 4-6 people in one group 14 6. The Way on the Moon Description: Imagine that you and your friends appear in the following situation because of the decision of the international tribunal: ττΌτττ τττττ ττττττττ ττττ ττττττττ $ττττττττ τττττ τΊτττττ τ₯ττττ ττττ τττττΆττ ττττ ττττ have to live 3 months on the Moon. As you are students, we allow you to take 15 things ττ
τττττττττττττττττττττττττττττττττττττττττττττττττττττττττττττ³ Your task is to choose 15 things and sort them from the most important to the least important for your survival on the Moon. τ Matches τ Condensed meal τ 30 m line τ Safety clothes τ Heater τ 7 mm gun τ 2 kg powdered milk τ 2 big bottles of oxygen τ Astronomic map τ Compass τ 150 l water τ First-aid-kit τ 2 l vodka τ Plastic rescue boat τ Knife Individual preparation time: Each of you has 10 minutes of individual time for setting your priorities. For this, you get an individual rating sheet. Team activities: You will discuss in a team and reach an agreement which things are the most important to have with you on the Moon. (Please use the team rating sheet for that). Afterwards, you will need to decide and agree in a team what you are going to do during the first 3 days on the Moon and divide these tasks among yourselves. (The task for the participants is to make priorities for the first 3 days on the Moon τ± they should divide the tasks among them and to set simple task they are going to do.) For these activities you are going to have about 15 minutes. 15 Finally, be ready to present your agreement! For that choose one or two of your τττττττττ
ττττττ·ττττττττττττττττττττττττΆτττττττττττττττττττ3 minutes. After 5 minutes the moderator stops the process and gives the participants another task τ± to make a list with 5 things, which they are going to take as a team. She/he will tell them that he received the new information that rocket is already prepared to start and that there is only small place so they are allowed to take only 5 things. They should agree as a team. And they have only 5 minutes for that. Competences: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence Duration: 35 minutes No. of people: groups of 6-8 7. Egg suspension game Description: Split the candidates into groups of 4-7. Each group should get a list of materials they can use for the construction. NOTES: the material that has been used cannot be sold back; unused materials can be sold back for the half of their initial value Information: You and your team members are on a camping trip. Everyone arrives in a clearing and you all pitch camp. There is a bear lurking around the campsite. The bear is harmless, i.e. it will not attack humans. It is just lurking around the campsite foraging for food. Imagine your food supplies are all contained in this container (the size of an egg) with the same weight. These food supplies are your only supplies, i.e. without those supplies, you and your team members will not survive. Instructions: τΌτττ τττττ ττ τ
ττττττ τττ τΌτττττ ττττ ττττττ τ τΌτττ ττττ τττττττττ τττ construct a structure that would keep your supplies away from the bear, i.e. suspend your egg so that the bear will not get to it. The structure (about 30 cm high) will have to suspend the egg for at least 5 minutes. Keep within the budget! In the first phase the groups order the materials they need for the construction. You hand out the materials according to their orders. In each phase the groups 16 can make ONLY ONE order (so they have to make a list of materials they will need and give it to the chair) Egg suspension materials: Item Price (per item) ττττΌτΆτ Price adjusted Straw 100 150 (+50) String (Strips of 5 cm in length) 50 100 (+50) Tape (Strips of 5 cm in length) 100 100 Toothpick 50 50 Pins 70 100 (+30) Matchsticks 50 50 Strips of paper (11x2.5) 70 100 (+30) Staple (5 small pieces) 30 10 (-20) Stick glue 70 70 Rubber bands 100 150 (+50) Drawing pins 50 40 (-10) Cotton buds 50 70 (+20) Scissors 150 200 (+50) Stapler 150 250 (+100) At the beginning of the second phase the prices go up due to the stock market crisis (in table): They can again make their order and the chair hands out the materials. At the beginning of the third phase a big earthquake hits their region and destroys some of the materials. Each group has to givτττ
τττττττττττττττττττττττττττττΌτττττ original prices). If they still have some money left they can make the final order and complete the construction. Competences: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence Duration: 45 minutes No. of people: groups of 4-6 17 8. What is important in your life Description: 1 Order the following sentence from most important to least important. 2 Create a list of importance of these things in group Claim Individual Group Very good paid job Nice car Stable relationship with partner Opportunity to travel Many friends Less friends, but closer Health Much free time Family Beautiful house Have a job, which I like To have authority Competences: Global Mindset, Entrepreneurial Outlook, Emotional Intelligence, Proactive Learning Duration: 25 minutes No. of people: groups of 4-6 18 BENEFIT AND IMPORTANCE OF DEBRIEFING Debriefing can give you even a lot of information besides the concrete activities or discussions. During the activities because of having more people together it can happen that some people cannot have the amount of space as they would have in another environment. With the help of debriefing you can ensure that all the people can share their experiences and opinion τ± even asking the less active people more directly. Besides the benefits, it is also important to give the chance for the participants to share their feelings and leave them in the same mental state as they started the ττττττττττ τ¬ττ τττ τττ τ³τττττττττ΄τ τττττττ τττττ τττ τ€ττττττττττ τ¦ττττττ ττττττ ττττ activities. There are some general questions which can be used for most of the activities: τ Do you succeed? Why /why not? τ τ€τττττττττττττττττττττττττττττττττΆτττerformance? τ Why do you think you succeeded /failed? τ How do you evaluate the team work? τ What kind of different team roles did you perceive? What was your role? τ τ§τττττττττττττττ³τττττττ΄ττττττττττττττ’ττΊτττ’τ τ How was the leader leading you? τ Was everybody included in the process (informed had something to do)? τ What would you do differently next time? τ How can you relate this exercise to reality? τ Did you have some unexpected situations during the work? τ How did you overcome it? τ Were you able to adapt right away? If not what problems did you face during that? If yes how did you do you manage that?