Coaching : Coaching NSTs Preparation
What is Coaching? : What is Coaching? How Does It Work?
Why Coach? : Why Coach?
Slide 4 : “dynamic exchange to achieve goals, enhance performance and move the individual forward to greater success”
Slide 5 : Give the Fish X Teach how to Fish
Benefits of coaching : Coachee
Development of competencies and skills
Gain motivation
Receive support
Increase own performance Coach
Develop own leadership and others leadership
Increase performance in his team
Track progress and keep coachees accountable Organization:
Have more results Benefits of coaching
Coach approach : Coach approach
Asking the right questions: : Asking the right questions: Simple questions:
What do you mean?
What will happen now?
What does that mean? Short questions:
What happens now?
When?
What happens if?
Anything else?
How?
Asking the right questions: : Asking the right questions: Open questions
Are you happy/disappointed/angry? X How does the situation feel?
Can you carry through this action? X How can you carry through this action?
Do you like your job? X What do you think about your job?
Was it hard? X What was hard with it?
Slide 10 : Don’t use the question “why?”
The question “why” is not recomended to use when coaching since that could make the person defensive. When you ask why, you are usually questioning the person. Question facts or behavior, not person or personality.
Why did you do that? X What do you want to achieve?
Why are you not taking this challenge? X What is stopping you?
Why write a book? X What can writing a book give you?
Why did you not achieve this goal? X What do you need to achieve this goal?
Coaching Cycle : Coaching Cycle
Coaching Cycle : Coaching Cycle
Coaching Cycle : Coaching Cycle
Coaching Tools : Coaching Tools “Batman Belt”
Coaching Techniques : Coaching Techniques Approach
Coaching techniques : Coaching techniques G.R.O.W. Method – Overcoming the GAP
Goals – What we need to achieve? What we want to achieve? What is the ideal State?
Reality - Let them tell their story, invite self assessment, what’s happening, when does this happen, what effect does it have, other factors.
Use GAP and Bottleneck Technique
Options - Brainstorm options, ask – don’t tell, empower, ensure choice, how can you move toward the goal, what has worked in the past.
Wrap Up - Identify specific steps and any obstacles, write action plan.
Coaching techniques : Coaching techniques Parreto Diagram(20% actions generating 80% of our results) – Setting priorities
Which are our key results?
Which are the key actions/process that can generate that result?
Which are the things that we need to be good at to achieve those results?
Coaching techniques : Coaching techniques 3 Whys technique (causality analysis)
Low level of applications for LR
People don`t want to apply to VP
People don`t know how is a VP day by day
EB is very closed on himself
EB doing sharing sessions about LR experience
5W2H Technique
What? When? Where? Who? Why? How? How much?
Slide 19 : Inputs are very useful;
Ask questions to check the previous knowledge (What have you already done, what do you already know about it?);
Ask questions to conclude the issue (Do you see how this is going to work? Ok, so how are we going to do that?)
Ask questions to check the understanding;
Give examples so the coachee may adapt for his reality;
Tips : Tips
Slide 21 : Give possibilities, alternatives, options;
Tips might make the process faster;
Facilitate for the coachee to get to conclusions;
Ask for feedbacks;
Never Start a chat without a rulling;
Always Have a sort of orientation tool;
Never Finish a chat without Clear Outputs and next Steps.
Final Message : Final Message Remember that coach should increase performance, if it’s not, something is wrong;
Prepare yourself to the coach session!
Connection is Important – stay connected with your coachees – build trust relationships
Some things to align : Some things to align LCD – NSTs relationship
LCD- NSTs : LCD- NSTs Keep things Updated
Online Working
Online (ongoing) tracking
Share information
Outputs
Our platform
Work!
Part of the National Committee