Slide 1 : What is Knowledge Management?
Slide 2 : "Knowledge Management is the way you manage your organisation, when you understand the value of your knowledge”
Slide 3 : It is the management framework (of Roles and Accountabilities, Processes, Technologies and Governance) that you put in place to maximise the value and application of your knowledge, and which provide a managed approach to building, developing and retaining know-how, in service of business goals.
Slide 4 : What is Knowledge?
Slide 5 : Knowledge is the ability to make effective decisions, and take effective action (based on a definition by Peter Senge).
Slide 6 : Part of the confusion between Knowledge Management and Information Management is almost certainly the lack, in the English language, of any distinction between Know-How, and Know-What. We use the word "knowledge" for both of these forms of knowing. However Knowledge management has always delivered its real value when applied to "Know-How" - to improving the competence of the organisation by giving people access to the knowledge they need to make the correct decisions.
Slide 7 : What is the difference between IM and KM?
Slide 8 : There is a subtle, but very significant difference… Information management is "the provision of the right information to the right people at the right time". Knowledge management goes beyond this, and provides not just information, but insight, guidance, experience and know-how, for the purpose of decision support and effective action.
Slide 9 : Knowledge management is as much about connecting people than connecting PCs, more about building communities than building databases, and more about reflection and analysis than about architectures and taxonomies. Knowledge is a lot harder to manage than information, as it is mainly stored in heads rather than hard disks. However knowledge management needs to be built on a foundation of good data management and information management.
Slide 10 : What is KM in AIESEC?
Slide 11 : AIESEC operates in a very unique way. Every year there a complete turnover of the entire management team at every level of the organisation. When you examine the membership over a span of about three years, the retention rate is close to zero - for this reason, AIESEC is unlike any other organisation. Therefore, it is imperative that we create certain habits, behaviours and practices that allow future generations to capitalize on what we learn and experience during our time in the organisation.
Slide 12 : KM Components
Slide 13 :
Slide 14 : What are the biggest barriers to KM?
Slide 15 : 1. Knowledge is power. 3. Individual work bias 6. Errors will be Penalized 5. "Not invented here" 4. Local Focus 2. Building Empires 8.No time to share 7. Not paid to share
Slide 16 : Next Steps
Slide 17 : Read this… Knowledge Management – Being SMART Wiki
http://www.myaiesec.net/content/viewwiki.do?contentid=10035794 Knoco Ltd.
Experience in Knowledge Management since 1992
http://www.knoco.com/http://www.knoco.com/knowledge-management-FAQ.htm Wait for national project around this topic…
Slide 18 : Thank u!