EBT Unit 5.00 Questions

Directions For Items 1-28 : Read each of the following multiple-choice items and the possible answers carefully. Mark the letter of the correct answer on your answer sheet or as instructed by the teacher. 1 Ross is an employee in Helga’s office. Ross forgot his login and password. Helga knows that a coworker, Jamie, is out of the office. Helga is tempted to give Ross her own login and password and to use Jamie’s for herself. Which action represents an ethical decision? A Do not sign Ross in; he needs his own login and password B Give Ross Jamie’s login and password so he can sign in as Jamie C Sign Ross in as herself using her own login and password D Sign Ross in as Jamie, using Jamie’s login and password 2 A co-worker, Stacy, also runs a small business in her home. Several times a month she collects paper clips, post-it-notes, and other office supplies from the office to take to her home business. What action that Stacy could take represents an ethical decision? A Stop taking the office supplies home except once a month B Stop taking the office supplies home for any reason C Take the office supplies home only if there are plenty of supplies at work. D Take the supplies home as long as they are in open packages 3 Which is an example of ethics abuse regarding an Acceptable Use Policy? A Using another employee’s login information to access that employee’s files B Using the company computer to update employees’ addresses and telephone numbers C Using the company computer to schedule job assignments for department employees D Using the company computer to update employee payroll records every week 4 When Claire used the copier, she found a $10.00 bill under the edge of the copier. Which action by Claire represents an ethical decision? A Give the money to her best friend in the office B Give the money to the boss to try to find the owner C Give the money to the lowest paid employee in the office D Take the $10.00 for herself and quietly put it in her pocket 5 Compare business etiquette in the United States with business etiquette in Japan. A In Japan, business people can accept gifts from business partners. B In Japan, business people cannot accept gifts from business partners. C In the United States, people must receive a gift from business partners. D In the United States, it is considered good business to give a business gift. EBT 5.0 Unit Test Page 1 of 56 Compare business etiquette in the United States with business etiquette in Japan. A In Japan, businesswomen are encouraged to wear pants to cover their legs. B In Japan, businesswomen should not wear pants to meetings. C In the United States, businesswomen cannot wear pants to meetings. D In the United States, businesswomen must wear pants to meetings. 7 Maria is working from home as she recovers from recent surgery. She wants to briefly and quickly remind her employees to submit their time sheets before the end of the pay period. Which form of business communication should she use? A Email B Letter C Memo D Report 8 Which is an example of ethical behavior in the workplace? A Arriving at work on time every day and reading the newspaper B Arriving at work on time every day and starting right to work C Taking a coworker's pens from his/her desk for personal use D Telling the supervisor that an assignment is finished when it is not 9 Which is an example of ethical behavior in the workplace? A Sending a coworker an email asking for a date after work B Telling a friend in another company something the boss said confidentially C Telling the boss that you cannot work with a coworker D Turning in actual receipts for a business trip reimbursement 10 Which is an example of ethics abuse regarding the company’s Computer Use Policy? A Using the company computer to update employee payroll records B Using the company computer to play Solitaire at work C Using the company computer to schedule job assignments D Using the company computer to update employees’ addresses 11 Which is an example of ethics abuse regarding an Email Privacy Policy? A Reminding employees to submit time cards through an email B Requesting permission to take vacation via email to supervisor C Sending holiday greetings to personal friends through email D Sending meeting minutes to employees through email EBT 5.0 Unit Test Page 2 of 512 Which is an example of ethics abuse concerning copyright? A Applying for a copyright for the newly created company website B Creating a graphic and neglecting to apply for a copyright C Using graphics from the Microsoft website on the company website D Using the © symbol to indicate a copyrighted graphic in a report 13 Compare business etiquette in India with business etiquette in Mexico. A In India, it is rude to have refreshments at a business meeting. B In India, tea is served before starting a business meeting. C In Mexico, business meetings are usually held early in the morning. D In Mexico, it is rude to have iced tea during a business meeting. 14 Compare business etiquette in India with business etiquette in Mexico. A In India, businesspeople wink at each other to show understanding. B In India, the host should always be thanked at the end of the meeting. C In Mexico, avoiding eye contact is a sign of respect. D In Mexico, businesspeople always step back to speak to one another. 15 John is the manager of an office supply store. He must communicate with one of the companies that supplies pens to his store. Which form of formal business communication is most appropriate? A Email B Letter C Memo D Report 16 Amy's company just completed market research for expansion. She will need to prepare the results of the research to be given to the Board of Directors. Which form of formal business communication is most appropriate? A Email B Letter C Memo D Report 17 Mark is the manager of a carpet cleaning business. He wants to communicate a short message to all his sales people the fastest way possible. Which form of business communication should he use? A Email B Letter C Memo D Report 18 What could result when a company has a good code of ethics? A Customers decide to do business elsewhere. B Employees continue to work at the company. C Employees leave to find other employment. D Managers discipline employees more often. EBT 5.0 Unit Test Page 3 of 519 Emma is the office manager for a large firm. She must communicate the new official mail room procedure with all the employees in the office. Which form of business communication should she use? A Email B Letter C Memo D Report 20 Jonathon is the personnel manager for a small firm. He must communicate with candidates who have expressed an interest in working in his firm. Which form of business communication should he use? A Email B Letter C Memo D Report 21 Which is an example of ethical behavior in the workplace? A Completing a work assignment a week late B Ignoring a coworkers request for help on a project C Submitting reimbursement receipts for items used at home D Treating coworkers the way one would like to be treated 22 Which is an example of proper netiquette in an email message? A UR invited to attend. B You are cordially invited to attend. C You R inv. to a partee. D YOUR PRESENCE IS REQUIRED. 23 William's boss wants him to send a short, official message about health care benefits to all the employees in the office. Which form of business communication should he use? A Email B Letter C Memo D Report 24 Shawn is preparing his company's annual communication to the stockholders for their review. This is an example of which form of business communication? A Email B Letter C Memo D Report 25 Which is an example of proper netiquette in an email message? A Susan M. Jones B Susie C Susie J. D Suzey Q 26 Which is an example of proper netiquette in an email message? A Be on time! B DON’T BE LATE! C Latecomers will not be admitted D Please be prompt EBT 5.0 Unit Test Page 4 of 527 What could be a result of ethics abuse in the workplace? A Higher prices B Happier employees C Less employee turnover D Satisfied managers 28 What could be a result of ethics abuse in the workplace? A Business failure B Happier employees C More jobs created D Satisfied managers EBT 5.0 Unit Test Page 5 of 5