Dealing with changing services : Dealing with changing services Accept the things you cannot change
underfunded companies, young coders
“free” services may not be “free” tomorrow
Change the things you can
Know your requirements
Seek data portability
Hold on to services loosely
The wisdom to know when to NOT USE THE SERVICE
Accessibility : Accessibility Governments require accessibility
US: ADA, Section 508
UK: DDA 1995, SENDA 2001
Canada: Common Look and Feel
Australia: DDA 1992
Universal web accessibility standards: WAI, WCAG
Accessibility : Accessibility Inaccessible web apps unusable by users with disabilities (including staff)
Many apps designed without accessibility features
Consider your users!
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Accessibility : Accessibility In the US, organizations that take federal money should have websites in compliance with Sect. 508 + ADA.
Do the one minute accessibility test
Find accessibility resources within your organization
Security : Security Hackers want in, and they’ll attack anything of value
Data is only as secure as how it’s stored and how it can be accessed
Again, many are small startups
Many, many, many, examples of data compromises with Web tools – you can name the examples
Protect Yourself : Protect Yourself If you’re using a service for secure data or data governed by law (e.g. HIPAA), understand the security policy of the site
With a large institution it’s best to sign a contract spelling out security needs and consequences for failure
If you’re using a service you’re hosting locally (e.g. a wiki), think about whom should be able to access/edit/delete data
Protect Yourself : Protect Yourself Avoid sharing accounts
Use secure passwords
letters, numbers, special characters
Password mnemonics
Watch for phishing attacks
If you’re not comfortable with the security, DON’T USE THE SERVICE
Finding Your Silver Lining : Finding Your Silver Lining Horses for courses – use the right tool for your needs
Remember things change – keep your data portable, be ready in case a service vanishes
Stay secure – use strong passwords, limit access, educate your users
If you’re not comfortable with security, policies, etc., DON’T USE THE SERVICE
But Don’t Be Afraid : But Don’t Be Afraid Don’t be afraid of doing something new (or different)
Don’t be afraid of the crowd – know when and how to engage the conversation
Don’t be afraid of failure
Services are free (or cheap)
Failures can help you hone your requirements
Failure is still better than doing nothing
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Web 2.0 in action : Web 2.0 in action
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Slide 18 : Michael L. DeShazo, CRA, CTS
mdeshazo@u.washington.edu or michaeld@koinoniaknowledge.org
I’m also on
Twitter: #koinoniaknows
LinkedIn
SRA Networking Nirvana Additional contributors:
Dylan Wilbanks
Arik Abel