Successful Small Talk in English : Successful Small Talk in English Jonathan L. Sweeney
Why is Socializing Important? : Why is Socializing Important? Building Rapport We prefer to do business with people we like and trust
Socializing is key to building trust
In What Situations Do You Need To Use Small Talk? : In What Situations Do You Need To Use Small Talk? Brainstorm situations:
Safe Vs. Unsafe Topics : Safe Vs. Unsafe Topics Safe: Weather Not Safe: Salary (money earned from working)
First Few Minutes : First Few Minutes Situation:
Entering the office of the person you are going to negotiate with, before the real business discussions start.
-> Think of 3 topics you could talk about and write one question you might ask for each of the topics.
Social Responses : Social Responses Match the following up to a Have a good weekend!
Would you like a coffee?
Sorry, I didn’t catch your name.
Sorry I’m late.
Can I give you a hand with your bags/luggage. …response from this column Don’t worry. Not everyone is here yet.
Thanks very much but I can manage
Thanks. That’d be nice.
It’s Joe Smith.
Thanks. You too.
Quiz: First Impressions : Quiz: First Impressions Greeting and responses
Informal / Friendly
Hi, there. - Hi
How are things? -________. You?
Great to _____you. - The same.
Neutral / Businesslike
_____ are you? - Fine thanks. _____ you?
______ to meet you. _______ to meet you too.
Quiz: First Impressions : Quiz: First Impressions Formal
_____ do you _____? – answer is same
It’s a _________ to meet you. - answer is same
Names: Introducing someone else
This is…
Let me ____________ you to ...
Quiz: First Impressions : Quiz: First Impressions Name 4 ways to introduce yourself I’m Jon Sweeney
My name is Jon, Jon Sweeney
May I introduce myself? I’m Jon, Jon Sweeney
Please call me Jon.
Quiz: First Impressions : Quiz: First Impressions How Do you Say where you work?
I’m ______ ABC Ltd.
I’m based in our Geneva _______
I work in our Hamburg ______.
Quiz: First Impressions : Quiz: First Impressions Saying what you do
I’m the purchasing manager.
I ______ as a sales representative.
My _____ is as an internal training consultant
Tip : Tip Use your partners name early and often to show interest. (Don’t forget to check the pronunciation!)
If your partner says, “My name is Jon, Jon Sweeney” He is saying call me “Jon”
If your partner says, “My name is Sweeney, Jon Sweeney.” He expects to be called by the more formal: Mr. …
Thanks! : Thanks! Executive’s Edge
TeamQuest Multi-day Team Building Seminars – In house Trainings and Team Building Seminars –Online trainings – Business Skills Workshops – Intercultural Skills Seminars – Cooking & Dinning Evenings
Email me: jsweeney@web.de