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Introduction Lesson One

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www.GlobalConferenceCall.com : How to use Free Telephone Conference Calls with WiZiQ www.GlobalConferenceCall.com Learning this skill requires participation in telephone conference calls. Please use any touch tone telephone from anywhere in the world to dial this number….. 1 (217) 258-5588 You will hear, “Welcome to the Global Conference Center. Please enter your conference access code followed by the pound key.” Then press Access Code: 2345 # This Class is Free

You Get a Free Conference Call Account for your Anytime Use : You Get a Free Conference Call Account for your Anytime Use At the end of this introductory lesson, you will get a free – fully functioning telephone conference call service. Use it whenever you wish. www.GlobalConferenceCall.com

Why should I use a phone? : Why should I use a phone? The audio service on WiZiQ uses the internet and may be subject to quality issues. www.GlobalConferenceCall.com Chapter One – An Overview of the Basics

Slide 4 : What will we learn? What is a conference call? How do I set up a conference call? How do I invite people to my conference call? How do I control the call? Muting and un-muting? How do I record the conference call? … AND MUCH MORE www.GlobalConferenceCall.com

Slide 5 : What is a Conference Call? A telephone call with 3 or more participants. A conference call utilizes a special type of equipment where many hundreds of telephone lines meet together and allow many telephone meetings to take place at the same time. www.GlobalConferenceCall.com

Slide 6 : What do I need? Any touch tone telephone. A ‘Dial-In Number’ which will connect to the conferencing equipment. An Access Code allowing the user to enter into the meeting. www.GlobalConferenceCall.com

Slide 7 : 217-258-5588Conferencing Bridge Equipment www.GlobalConferenceCall.com Participants dial 1-217-258-5588. If the Moderator has not entered the conference call, they will hear music. This is important in order to maintain coherence and professionalism. The Basics

Slide 8 : www.GlobalConferenceCall.com The Moderator 217-258-5588Conferencing Bridge Equipment The Moderator can greet participants, take attendance, start recording the call; then mute all guests if desired.

How Do I Set Up A Conference Call? : How Do I Set Up A Conference Call? Your conferencing account will work anytime without reservations. So, Decide a date and time. Write an email invitation or use the WiZiQ invitation service to distribute the following information. www.GlobalConferenceCall.com

Invitation : Invitation You are invited to a conference call. Date: Tuesday, January 30th, 2010 Time: 7:00PM Eastern At conference time, dial 1-217-258-5588 Enter: 9588741 # You will hear music until the teacher arrives. www.GlobalConferenceCall.com

Feature Keys : Moderator Controls *2 - Record conference *3 - Entry/Exit beeps (toggle off/on) *4 - Lock conference *5 - Unlock conference *6 - mute your line *7 – un-mute your line *8 - Auto-Hang-Up after Moderators exit *9 - Name Announce On/Off *# - Announce number of participants ## - mute all, hand-raising on 98 - un-mute all, hand-raising off 99 - mute all, hand-raising off (guests may un-mute *7) Guest Controls *3 - Increase volume *6 - mute your line *7 - un-mute your line 11 - Raise your hand www.GlobalConferenceCall.com Feature Keys

Recordings : Recordings To begin recording, the Moderator presses * 2. Press *2 to stop and start again, if needed. One contiguous recording is made for each conference call – no matter how many times you start/stop. An email is sent to you within minutes after your call. EMAIL SUBJECT: Your Conference Call Report From: service@gccms.com Your conference call recording is available at      http://www.gccms.com/s/8.htm?m=conf321_825.wav Best regards,Global Conference Call, Inc.Customer Service1 (800) 472-6034 www.GlobalConferenceCall.com

Slide 13 :

Slide 14 :

The Different Types of Conference CallsA View of Advanced Lessons : Using Mute for Guests Recordings on your web site! EASY Large Conference Calls – Using the online ConferenceOperator The Different Types of Conference CallsA View of Advanced Lessons www.GlobalConferenceCall.com

Thank you. : Thank you. Your new conference call service will be in your inbox within a hour. www.GlobalConferenceCall.com

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Dutch Huette
New Member Manager, GlobalConferenceCall.com
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