Professional Supervision (pilot) : Professional Supervision (pilot) Friday, January 15, 2010
6-9pm
Amanda R. Smith, Elisa Maroney, and Jill Baker
Agenda : Agenda How did this come about?
What will this look like?
How will we be together? Supervision ground rules.
Why Supervision?
Common language/understanding
DC-S basics
Supervision
Introductions : Introductions Name
From where?
How did this come about? : How did this come about? Recent graduates
Identified mentors
How will we be together? : How will we be together? Respectful
Constructive
Willing to stretch and grow
Safe place
Conscientious of Time
Take responsibility for own learning – ask questions that need to be asked.
Parking lot – for topics outside the scope of this training
More????
Supervision Ground Rules : Supervision Ground Rules Confidentiality
Goal: constructive dialogue about the work to improve quality of work provided consumers.
What does it mean to be constructive?
Recognition that we are talking about other people’s lives and information
So, why is Supervision worth doing? : So, why is Supervision worth doing? Organizes the analysis of interpreter work
Interpreters can predict the most salient of demands and work to increase controls
Discussion with colleagues
“What are/were you responding to?”
Being able to predict better and pre-respond to job demands
And….?? : And….?? Identify job demands immediately and more confidently apply control options
Communicate to consumers what and why you need certain things for your job
Self-supervision (what am I responding to?)
Definitions of Demands : Definitions of Demands Requirements of the job
Factors that impact worker
Work challenges faced by employee
Demands are not necessarily demanding, just factors that impact work
Dean & Pollard’s Demand Categories : Dean & Pollard’s Demand Categories Environmental
That which is specific to the setting (i.e., goal, professional roles, terminology, physical surroundings)
Goal, terminology, personnel/clientelle, physical layout
Interpersonal
That which is specific to the interaction of the consumers and interpreter (i.e., culture, FOI, goals)
Paralinguistic
That which is specific to the expressive skills of the deaf/hearing consumers (i.e., style, pace, volume)
Intrapersonal
That which is specific to the interpreter (i.e., thoughts, feelings, physical reactions)
“Interpreting…is not merely transposing from one language to another. It is, rather, throwing a semantic bridge between two different cultures, two different thought worlds.” : “Interpreting…is not merely transposing from one language to another. It is, rather, throwing a semantic bridge between two different cultures, two different thought worlds.” --Claude Namy (1977) Quote about Thought Worlds
Slide 12 :
Building a Constellation : Building a Constellation
Slide 14 : D E E E E i i i i i i P P P P P
Definitions of Controls : Definitions of Controls Decision latitude afforded to the worker
Response to job demands
Better understood as noun and not verb (to control, to be in control, feel out of control are not accurate applications of control)
Controls are about the employee
Controls in interpreting must also include characteristics of interpreter (gender, age, ethnicity, etc.) because interpreting is a practice profession & about human interaction
Control Options Analogy : Control Options Analogy
Dean & Pollard’s Control Categories : Dean & Pollard’s Control Categories Pre-assignment controls: controls that exist or are employed before for the formal assignment.
Assignment controls: controls that are employed during the interpreting assignment.
Post-assignment controls: controls that are employed after the assignment is over.
Slide 18 : Liberal Conservative Ethical and Effective Decisions Too Liberal Too Conservative Therefore ineffective and/or unethical Therefore ineffective and/or unethical
The interaction of demands & controls : The interaction of demands & controls
Slide 20 : What is going on?
What is a fitting response?
What is the reaction to my response?
What is my continued interaction? Demand Control Consequences/ Resulting Demand New Control
Case Presentation (supervision) : Case Presentation (supervision)