CMP Study Group Final 1 1. A chart of accounts is a detailed list of what? A. accounts payable B. accounts receivable C. income and cash-flow statements D. line items in revenue and expense categories Answer: D. line items in revenue and expense categories Answer Source: CIC Chapter 9 2. A clause in addition to an artist's contract stipulates special requirements for travel, dressing rooms or technical equipment (also known as plus-plus); an insurance term for policy additions. What is this part of the contract referred to as? A. Rider B. Liquidated damage clause C. Exclusive contractor clause D. Grip Answer: A. Rider Answer Source: PMM Chapter 32 3. A company would like to sponsor an event in conjunction with an annual meeting. The goal of the event for the sponsoring company is to stand out from the other exhibitors at the conference. What would be the best choice for a memorable event? A. Team Building B. Gala Dinner C. Luncheon D. Reception Answer: B. Gala Dinner Answer Source: PMM Chapter 32 4. A CVB's job is to ensure the meeting manager gets the service he/she needs. Which of the following is one of their standard services? A. Transportation coordination B. Coordination of function sheets C. Food and Beverage Selection D. On-Site Event Support Answer: D. On-Site Event Support Answer Source: PMM Chapter 12 1 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 5. A human resources professional was interviewing for a Catering Sales Manager at the Hyatt Hotel in Tampa. He found the right candidate who had all the qualities he was looking for in attitude and appearance in his new hire. How long does it take to make a first impression? A. 2-5 seconds B. 1 minute C. 5 to 10 seconds D. 2 minutes Answer: C. 5 to 10 seconds Answer Source: CIC Chapter 34 6. A limited registration workshop is a good example of what type of learning? A. Individualized Learning B. Small Group Learning C. Large Group Learning D. Mass Learning Answer: B. Small Group Learning Answer Source: PMM Chapter 18 7. A meeting manager planning a special meal and want to make sure everything goes perfectly. He has thought of everything including the cordials. What kind of drink will be served? A. evening greeting B. after dinner drink C. fruit squash concentrate D. holiday Answer: C. fruit squash concentrate Answer Source: Intl Chapter 19 8. A meeting planner is planning a session where the participants will be taking notes during the presentation. They will also be referring to handouts. The presentation is going to be made by a panel of experts. Attendance is expected to be about 150 people. What is the best room setup for this session? A. theater style with a single podium for the panel B. classroom style with a head table for the panel C. round tables for 8 each with fishbowl setup for the panel D. chevron style with a boardroom style setup for the panel Answer: B. classroom style with a head table for the panel Answer Source: PMM Chapter 23 2 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 9. A meeting professional completed contract negotiations for the SE Conference in 2010. He is planning his timeline for the meeting. How many months out will the convention services department/catering dept. take over arrangements for the food functions? A. 10-12 months B. 12-14 months C. 12-16 months D. 12-18 months Answer: 12-18 months Answer Source: CIC Chapter 30 10. A meeting professional has an onstage "interactive" panel discussion among the leaders in the industry. The panel will consist of 8 CEO's. How many microphones does Andy need? A. 2 B. 3 C. 8 D. 4 Answer: C. 8 Answer Source: CIC Chapter 29 11. A meeting professional is expecting 1500 attendees at the event. How many registration clerks/personnel should be staffing the registration desk? A. 30 B. 15 C. 10 D. 8 Answer: B. 15 Answer Source: CIC Chapter 24 12. A meeting professional is holding an international meeting and materials that need to be shipped to the conference. The PCO has warned that customs is difficult and has suggested that you use a company to execute all documents, post bonds and ensure door to door on time delivery. What is the type of company is referring this? A. Customs B. Immigration C. Drayage D. International Freight Forwarder Answer: D. International Freight Forwarder Answer Source: CIC Chapter 32 3 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 13. A meeting professional is planning a stand up reception. During his site selection, how many feet per person should he be looking for when choosing a function room? A. 9 to 10 B. 10 to 11 C. 5 to 6 D. 20 to 21 Answer: A. 9 to 10 Answer Source: CIC Chapter 28 14. A meeting professional is planning a virtual conference and distributing ground rules for the presenters. Which of the following would be included in the information? A. Provide instructions on how participants can be recognized or respond B. Advise participants to use spreadsheets instead of graphs C. Use portrait mode for slides and graphics D. Advise participants to wear white, busy patterns or tight stripes Answer: A. Provide instructions for participants on how to be recognized or respond Answer Source: CIC Chapter 23 15. A meeting professional is working on the meeting's evaluation plan. When should the planner conduct evaluations? A. 5 weeks after a meeting B. Before, during and after a meeting C. 2 weeks before the meeting D. Only during the meeting Answer: B. Before, during and after a meeting Answer Source: CIC Chapter 6 16. A meeting professional was surprised to find charges for 10 additional security officers in the final convention center invoice for his single day trade show; he only requested four security officers. What is the most logical reason for the additional charge? A. The convention services manager is secretly trying to increase his revenues B. All four of the security officers worked more than one shift for the trade show, and two of the security officers actually worked three shifts for the trade show C. The security officers were off duty police officers D. The convention center considered badge checkers, ticket takers, and door monitors as "security" under union rules Answer: D. The convention center considered badge checkers, ticket takers, and door monitors as "security" under union rules Answer Source: PMM Chapter 37 4 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 17. A planner is shipping items to a small meeting across town. What is the best method of shipping to use? A. Ocean Freight B. Common Carrier C. Air Freight D. Pro Number Answer: B. Common Carrier Answer Source: CIC Chapter 32 18. A planner told the San Diego Convention Center his specifications for the registration verbally and in writing. He knew the attendees had to complete a lengthy survey at registration and ordered extra counter tops including 1 for wheelchair accessible. How high should these counters be? A. 42 inches B. 40 inches C. 38 inches D. 46 inches Answer: A. 42 inches Answer Source: CIC Chapter 24 19. A promise, proposal, or other expression of willingness to make and carry out a contract under proposed terms with another party who has the ability to accept it upon receipt is called what? A. Consideration B. Acceptance C. An offer D. Legal authority Answer: C. An offer Answer Source: PMM Chapter 41 20. ADA requires that each attendee have access to the entire meeting room. How much space does a wheelchair require side to side and for row spacing where the wheel chair will be placed with a theater set-up? A. 30 to 36 in (76-91cm) side to side, 4ft (1,2m) row spacing B. 36 to 42 in (91-107cm) side to side, 5ft (1,5m) row spacing C. 42 to 48 in (107-121cm) side to side, 6ft (1,8m) row spacing D. 48 to 54 in (121-137cm) side to side, 7ft (2,1m) row spacing Answer: B. 36 to 42 in (91-107cm) side to side, 5ft (1,5m) row spacing Answer Source: CIC Chapter 16 5 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 21. All menus and meal functions should ideally be finalized at least how many days prior to the event? A. 45 B. 180 C. 30 D. 14 Answer: C 30 Answer Source: CIC Chapter 30 22. An exhibitor is manufacturing a new booth. She has purchased a standard inline booth. What is the maximum height allowed, so she can inform her booth designed? A. 8' B. 10' C. 12' D. 16' Answer: A. 8' Answer Source: PMM Chapter 27 23. An RFP (request for proposal) has several specifications that the planner is requesting, what are some? A. Decision date, number of rooms, event schedule, antivirus, catering needs, history B. Number of rooms, decision date, event schedule, catering needs, alternative dates, history C. History, decision date, event schedule, catering needs, alternative dates, mall D. Computers, decision date, event schedule, catering needs, alternative dates, gone fishing Answer: B. Number of rooms, decision date, event schedule, catering needs, alternative dates, history Answer Source: PMM Chapter 11 24. As a rule of thumb, 13.5 square feet per person can comfortably accommodate eight people per 60 inch table and/or A. 10 people per 72 inch table B. 8 people per 72 inch table C. 12 people per 60 inch table D. 10 people per 60 inch table Answer: A. 10 people per 72 inch table Answer Source: CIC Chapter 28 6 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 25. Before signing a contract in foreign destination, who would be best to recipient to consult with? A. Legal counsel familiar with locals laws B. Company Counselor C. President of your company D. Director of Event Planning Answer: A. Legal Counsel familiar with local laws Answer Source: CIC Chapter 13 26. Common research methods include all but: A. Focus groups B. Sampling C. Educational programming committees D. E-mail study groups Answer: D. E-mail study groups Answer Source: CIC Chapter 4 27. Conference Centers exist for what purpose? A. Provide optimum facilities for large exhibits B. Provide revenue and tax base for the municipality C. Provide an optimal learning environment for smaller -group meetings D. Provide the perfect destination for large association meetings Answer: C. Provide an optimal learning environment for smaller -group meetings Answer Source: PMM Chapter 15 28. Continuing Education Units (CEUs) criteria and guidelines are set by: A. IAMC B. IACET C. IACC D. IAPCO Answer: B. IACET Answer Source: CIC Chapter 7 29. Determining your meeting's purpose and writing clear goals and objectives is the first step in planning a great meeting. The key to doing this is research. Which of the following is not a good way to gather information. A. focus groups B. surveys C. buzz groups D. sampling Answer: C. Buzz groups Answer Source: CIC Chapter 4 7 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 30. During your convention, one of your attendees experiences a medical emergency. To avoid the confusion of contradictory messages, who would be the LEAST desirable immediate contact? A. Switchboard operator B. Security personnel C. Convention services staff D. General Manager Answer: D. General Manager Answer Source: CIC Chapter 28 31. Every year, all over the world tourists are killed and injured because they are unfamiliar with? A. Local Traffic B. Drug rules C. Health and safety legislation D. Political antipathies Answer: A. Local Traffic Answer Source: Intl Chapter 9 32. For a theater-style, a wheelchair requires what spacing from side to side? A. 24-30 inches. B. 45-50 inches. C. 36-42 inches. D. 152 centimeters Answer: C. 36-42 inches. Answer Source: CIC Chapter 16 33. For attendees traveling from abroad, which is likely to be the least important consideration with regard to the event? A. passport requirements of host location B. name of political leader of host location C. climate of the host location D. currency of host location Answer: B. name of political leader of host location Answer Source: Intl Chapter 6 8 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 34. For international travel, passports are necessary everywhere. You advise attendees of a common requirement that passports status must not be due to expire after the end of a visit. What time period is this? A. For at least four months B. Within three months C. Within six weeks D. For at least six months Answer: D. For at least six months Answer Source: Intl Chapter 21 35. For Meetings and Conventions, which type of insurance is a "Must"?: A. General Liability B. Fire Liability C. Host and Liquor Liability D. Medical Liability Answer: A. General Liability Answer Source: CIC Chapter 10 36. How far from a projection screen should the first row of seating be placed? A. 10 feet B. 5 feet C. 1.5 times the width of the screen D. 2 times the vertical dimension of the screen Answer: D. 2 times the vertical dimension of the screen Answer Source: CIC Chapter 29 37. How long does an audience take to decide whether presentation is worth listening to? A. 1 hour B. 60 seconds C. 3 minutes D. 5 minutes Answer: B. 60 seconds Answer Source: PMM Chapter 29 38. How many levels of measurements are there in creating meeting objectives? A. 5 B. 6 C. 4 D. 7 Answer: B. 6 Answer Source: PMM Chapter 2 9 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 39. If conference centers attendees comprise of 63% of the occupied rooms at conference centers how is the rest split? A. Commercial, Leisure, Beach rooms B. Commercial, Communications, Transient C. Commercial, Leisure, Whole sellers D. Commercial, Leisure, Transient Answer: D. Commercial, Leisure, Transient Answer Source: PMM Chapter 15 40. If you are planning on having a guest speaker that must have good visibility of the screen while presenting, what is the best option for your screen placement? A. Corner Placement B. Straight Placement behind the stage C. Off-set placement, off-set from the stage D. To the wall directly to stage right Answer: A. Corner Placement Answer Source: CIC Chapter 29 41. If you have chosen to work with other US Companies to exhibit at an existing international event with an already established base of buyers interested in US products for your program, what are you are joining? A. Pavilion B. Tradeshow C. International Exhibit Showcase D. Circus Answer: A. Pavilion Answer Source: PMM Chapter 16 42. In a facility contract, a meeting professional has a date (often referred to as release date) when he needs to finalized his rooms and release any space he does not need back to the facility. What timeframe is this? A. 6 weeks B. 1 month C. 2 weeks D. 3 weeks Answer: B. 1 month Answer Source: CIC Chapter 28 10 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 43. In developing a meeting evaluation, a meeting professional is using the following terms "Very Important, Important, Somewhat Important and Not Important" What does this type of list represent? A. Rating scale B. Ranking scale C. Multiple choice scale D. Checklist scale Answer: A. Rating scale Answer Source: CIC Chapter 6 44. In printing, which of the following is the most expensive process? A. four color B. duotone C. halftone D. full bleed with 60% screen Answer: A. four color Answer Source: PMM Chapter 5 45. In some countries, speakers agencies and speakers associations can help with what? A. Providing you with a DMC B. Spouse programs C. Giving session evaluations D. Providing bi or multilingual moderators Answer: D. Provide bi or multilingual moderators Answer Source: Intl Chapter 6 46. In what country are hotel contracts more detailed? A. United Kingdom B. United States C. Germany D. Canada Answer: B. United States Answer Source: Intl Chapter 8 47. In which culture do people place a high value on doing one task at a time and meeting set deadlines? A. Multi Focus B. Single Focus C. Fixed D. Fluid Answer: B. Single Focus Answer Source: PMM Chapter 22 11 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 48. Information you should collect and convey on the registration form includes which of the following? A. Special needs B. Lead retrieval C. Program evaluations D. Cybercash Answer: A. Special needs Answer Source: CIC Chapter 24 49. Many factors that are out of the meeting manager's control can affect the results and bottom line of the event. Which one of the following factors would least likely hurt the event? A. The industry is booming and new innovative products are being launched B. Major exhibitors within the industry and merging, which is causing a serious reduction in the overall demand for booth space C. The show's attendance is affected by the popularity of the selected destination D. The exhibitor service kit with the list of services provided by the GSC and other vendors (decorators, floral, security, etc) was sent out only 80 days in advance instead of the recommended 90 days Answer: D. The exhibitor service kit with the list of services provided by the GSC and other vendors (decorators, floral, security, etc) was sent out only 80 days in advance instead of the recommended 90 days Answer Source: PMM Chapter 27 50. Meeting managers need a general knowledge of their responsibilities under this Title of the American with Disabilities Act. A. Title V B. Title II C. Title III D. Title I Answer: C. Title III Answer Source: PMM Chapter 43 51. Meeting participants have been in sessions all day. To get the evening sessions underway, after a 2 hour break, a meeting professional is planning a light reception serving beer and wine. For all of guests to be served in a timely fashion, how many bartenders should be present? A. 1 for every 50 people B. 1 for every 75 people C. 1 for every 25 people D. 1 for every 200 people Answer: B. 1 for every 75 people Answer Source: CIC Chapter 30 12 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 52. Protocol is a specialized branch of what? A. Diplomacy B. Civility C. Formality D. Etiquette Answer: B. Civility Answer Source: Intl Chapter 18 53. Quantitative data is represented numerically, allowing comparison on data by assigning ranks or scores. This data is also referred to as? A. Soft data B. Hard data C. Survey data D. Rank data Answer: Hard Data Answer Source: CIC Chapter 6 54. Sampling is a certain percentage of members, employees or attendees that are: A. Queried indirectly about whatever information is being sought B. Queried randomly about whatever information is being sought C. Queried directly about whatever information is being sought D. Queried seldom about whatever information is being sought Answer: C. Queried directly about whatever information is being sought Answer Source: CIC Chapter 4 55. Should a dispute arise regarding a contract between your organization and the facility holding your event; which of the following would be your resource to determine your resolution? A. arbitration B. mediation C. alternate dispute of resolution (ADR) D. private use of retired judges Answer: C. alternate dispute of resolution (ADR) Answer Source: CIC Chapter 10 13 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 56. Some Arab Countries don't allow entry when a passport shows evidence of travel to which country? A. Iran B. Palestine C. Israel D. Cuba Answer: C. Israel Answer Source: Intl Chapter 20 57. Some conference centers offer an all-inclusive package for groups, including price for room, meeting facilities, A/V and F&B. Generally, there are permanent refreshment breaks and meals are served buffet-style. How is this offer defined? A. CMP B. PCF C. PDA D. VOC Answer: A. CMP Answer Source: CIC Chapter 30 58. Staff salaries, Overhead & Equipment Repair would be considered which kind of costs? A. Variable B. Accrual C. Fixed D. Indirect Answer: D. Indirect Answer Source: CIC Chapter 8 59. The 3 R's principle for better ways of doing things green are those below except which one? A. Recycle B. Reuse C. Reduce D. Rebuild Answer: D. Rebuild Answer Source: Intl Chapter 15 14 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 60. The ADA mandates that reasonable accommodation must be made to enable a person with a disability to participate in a meeting. Which of the following would be considered a reasonable accommodation? A. Making the accommodation poses a direct threat to the health or safety of others B. Making the accommodation means making a substantial alteration in the manner in which the business is conducted C. Making an accommodation to have vegetarian meals available as part of the banquet service D. Making an accommodation represents an undue financial or administrative hardship Answer: C. Making an accommodation to have vegetarian meals available as part of the banquet service Answer Source: PMM Chapter 43 61. The annual conference committee has just concluded their initial meeting. During this brainstorming session, it was decided that spouse/guest programs should be included in the program in an effort to increase attendance. Which of the following is considered to be a potential interest for spouses and guests? A. Technical presentations so guests could learn more about the industry B. Shopping Areas, Historic Districts C. Poster sessions D. Bic's new plant job site now under construction Answer: B. Shopping Areas, Historic Districts Answer Source: PMM Chapter 32 62. The BCD company's Board of Directors has approved $50,000 for you to put on their first annual conference. One of your very first considerations in creating an event budget is? A. Determine the indirect costs by knowing who will be assigned B. Determine the fixed costs such as room rental and transportation C. Determine the variable costs such as food & beverage D. Determine if the event financial objectives Answer: D. Determine if the event financial objectives Answer Source: CIC Chapter 8 63. The CVB CSM can arrange for everything from: A. Meeting functions to catering to tours and activities. B. Registration personnel and local speakers to recreational events and guest tours. C. Promotional materials and maps to convention service contractors and suppliers. D. Transportation and tours to hotel guest rooms and meeting space. Answer: B. Registration personnel and local speakers to recreational events and guest tours. Answer Source: CIC Chapter 18 15 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 64. The general backwall height of a linear booth is 8 ft (2.438m). Which booth has a maximum allowed backwall height of 12 ft (3.66m)? A. Peninsula B. Perimeter C. Island D. Split Island Answer: B. Perimeter Answer Source: IAEM Chapter 65. The last function of a 3-day annual dental association meeting will be a formal banquet to be held that evening. The meeting professional plans to have a professional speaker. What is the most desirable type of speaker to consider for this function? A. A motivational speaker B. A subject expert C. An entertainment speaker D. A volunteer speaker Answer: C. An entertainment speaker Answer Source: PMM Chapter 21 66. The meeting professional conducts a survey after a conference. He wants to know what people liked about it and why. What type of question will he ask to allow attendees to describe what they liked the most? A. Ranking scale B. Likert scale C. Checklist D. Open-ended question Answer: D. Open-ended question Answer Source: CIC Chapter 6 67. The meeting professional is conducting a site inspection for an annual trade show. The 2-day exhibition requires 220 ~ 10'x10' booths, a central buying center that is 50' x 50', & your "official service contractor" for the show will require 360 sq/ft for their show office. What is the minimum square feet required? A. 24,860 sq/ft B. 37,290 sq/ft C. 47,480 sq/ft D. 49,720 sq/ft Answer: D. 49,720 sq/ft Answer Source: PMM Chapter 27 16 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 68. The meeting professional is standing as far upstage as possible and facing the the audience. Which stage direction is to the planner's left? A. stage right B. stage left C. the audience D. the proscenium Answer: B. stage left Answer Source: CIC Chapter 29 69. The meeting professional needs to ship a pad-wrapped package that needs to be delivered directly to the convention site on a targeted date. Which type of carrier should he choose? A. Internal traffic department B. Common carrier C. Van line D. Air freight company Answer: C. Van line Answer Source: CIC Chapter 32 70. The MPI Tampabay Chapter CMP study group that meets on Monday evening's to prepare for the CMP exam use a A. Small group learning pattern B. Large group learning pattern C. Mass learning pattern D. Individual learning pattern Answer: A. Small group learning pattern Answer Source: PMM Chapter 18 71. The planning for next years' annual conference has begun. Costs are $20,000 for the facility, $30,000 for A/V and $30,000 for speakers. 320 participants are expected. The cost for F&B isd $150 per day per person for a 3 day conference. How much will the registration fee be if the program's goal is to break even? A. 600 B. 500 C. 800 D. 400 Answer: D. 400 Answer Source: CIC Chapter 8 17 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 72. The Spring Conference introduces the restructuring of the company. The new logo should be present everywhere! With budget being considered, it has been decided that lighting is the best way to go by projecting gobo patterns in every function room. Which type of lighting unit is required to project the gobo pattern? A. Lekos B. Parcans C. Fresnels D. Intelligent lighting Answer: A. Lekos Answer Source: CIC Chapter 29 73. There are 3 types of multi-point meetings; they are audio conferences, videoconferences and web conferences. When planning a meeting using one of the multi-point meetings, what should the meeting planning's main focus be? A. The technology B. Computer platform C. The content D. Key Message Points Answer: C. The content Answer Source: PMM Chapter 13 74. This definition as it relates to most organizations, refers to the process of obtaining the necessary goods and services to conduct the business of that organization. A. Payment Systems B. ROI C. Tactical Support Functions D. Procurement Answer: D. Procurement Answer Source: PMM Chapter 6 75. To be ADA compliant, what is the clearance recommended for a double door entrance? A. 48 inches B. 56 inches C. 64 inches D. 70 inches Answer: A. 48 inches Answer Source: CIC Chapter 16 18 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 76. To determine the gross square footage needed for exhibits, what calculation should be used? A. double the estimated net square footage needed for booths B. triple the estimated net square footage needed for booths C. add 1000 square feet to the net square footage needed for booths D. add 3000 square feet to the net square footage needed for booths Answer: A. double the estimated net square footage needed for booths Answer Source: PMM Chapter 27 77. Tom was in Paris and freaked out when his exhibit did not arrive. Who should he phone? A. Customs Broker B. PCO C. DMC D. CVB Answer: A. Customs Broker Answer Source: CIC Chapter 13 78. Twenty corporate executives will attend a 3 day weekend meeting, including 10 hours of educational programming, for the purpose of developing a closer liaison between their departments. If the meeting is fully funded, what is the LEAST desirable type of meeting location? A. a resort hotel B. an airport hotel C. a downtown hotel D. a suburban hotel Answer: B. An airport hotel Answer Source: CIC Chapter 12 79. Volunteers are assigned to greeting participants at the convention and asking each a series of pre-selected questions concerning the event functions. This is what kind of research task? A. Focus Group B. Survey C. Sampling D. Educational Programming committee Answer: C. Sampling Answer Source: CIC Chapter 4 19 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 80. What are questions using a scaled rating, checklist questions, 2 way questions, and ranking scale? A. Closed -ended B. Open -ended C. Dot matrix D. Random sample Answer: A. Closed -ended Answer Source: CIC Chapter 6 81. What are the applications of adult learning principles? A. The need to learn, problem solving orientation and developmental learning B. The need to learn, need for ownership and developmental learning C. The need to learn, need for ownership and importance of relevance D. The need to learn, development learning, transformative learning and need for ownership Answer: C. The need to learn, need for ownership and importance of relevance Answer Source: PMM Chapter 18 82. What are the main advantages of Web-based survey? A. Cost, convenience, speed and open-ended questions B. Cost, speed, ability to contact larger sample and easier access C. Cost, speed, easier access and open-ended questions D. Cost, speed, easier access quantitative questions Answer: B. Cost, speed, ability to contact larger sample and easier access Answer Source: PMM Chapter 45 83. What can exhibitors do to be environmentally responsible? A. do not use giveaways from endangered or threatened species B. recycle name badges C. print meeting programs on recycled paper D. only use GSC's that are environmentally responsible Answer: A. do not use giveaways from endangered or threatened species Answer Source: PMM Chapter 30 84. What constitutes an international meeting? A. any meeting held outside the US B. any meeting with attendees from three or more countries C. that depends on where the host organization is located D. any meeting, anywhere Answer: B. any meeting with attendees from three or more countries Answer Source: PMM Chapter 16 20 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 85. What do par cans act like? A. Computer controlled light B. A floodlight C. A soft light to a specific area D. Light to form into a shape Answer: B. A floodlight Answer Source: CIC Chapter 29 86. What does "Paid Out" mean? A. That the master account has been fully paid and all discrepancies have been resolved B. That money has been advanced by the hotel & billed to your master account C. That you are over budget D. Your billing timetable has been reached and your budget maximums have been met Answer: B. That money has been advanced by the hotel & billed to your master account Answer Source: CIC Chapter 9 87. What does ADME stand for? A. Association of Destination Marketing Executives B. Association of Directors Meetings Experiences C. Association of Destination Management Executives D. Association of Duty Meetings Exhibitions Answer: C. Association of Destination Management Executives Answer Source: CIC Chapter 20 88. What does ASCAP stand for? A. American Society of Composers, Authors and Publishers B. After Special Conventions All Products C. American System of Convention A/V Products D. A system for acquiring convention audio visual contracts Answer: A. American Society of Composers, Authors and Publishers Answer Source: CIC Chapter 20 89. What does the acronym CIF stands for? A. Contract, Insurance, Freight B. Contract, Insurance, Function C. Cost, Insurance, Freight D. Cost, Incidentals, Function Answer: C. Cost, Insurance, Freight Answer Source: Intl Chapter 13 21 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 90. What does TIP stand for? A. Thank Individual Personally B. Thanks In Person C. To Insure Prompt service D. To Induce performance Answer: C. To Insure Prompt service Answer Source: PMM Chapter 38 91. What does using US dollars as a baseline currency for international events allow for? A. eliminating the need to deal with foreign currencies B. breaking even regardless of the exchange rate C. lowering expenses D. making a profit regardless of the exchange rate Answer: A. eliminating the need to deal with foreign currencies Answer Source: Intl Chapter 7 92. What does VoIP technology accomplish? A. provides lead retrieval systems and the ability to track attendees' CEUs B. provides a way to share information from various sources onto a web site C. provides a way for people to make and receive phone calls via the internet D. provides a way for users to share applications on the web Answer: C. provides a way for people to make and receive phone calls via the internet Answer Source: PMM Chapter 10 93. What educational format would provide the most benefit to an attendee who is a Kinesthetic Learner? A. Lecture B. Poster Session C. Symposium D. Workshop Answer: D. Workshop Answer Source: PMM Chapter 18 94. What factor is least likely to be considered when selecting a speaker for your conference? A. Speaker's age B. Speaker's expertise on the topic C. Educational objectives of the audience D. Conference Budget Answer: A. Speaker's age Answer Source: CIC Chapter 5 22 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 95. What government document permits the the holder to engage in the export of designated goods to certain destinations?A. Carnet B. Freight Forwarder C. Value Added Tax D. US. Export License Answer: D. U.S. Export License Answer Source: Intl Chapter 13 96. What is a carnet? A. A form to be completed for shipping purposes B. An international custom declaration document C. A type of Visa D. A note book Answer: B. An international custom declaration document Answer Source: Intl Chapter 21 97. What is a European Plan? A. Sleeping Room Only B. Sleeping room w/breakfast & dinner C. Sleeping room w/all meals D. Sleeping room w/voucher plan Answer: A. Sleeping Room Only Answer Source: PMM Chapter 16 98. What is a facility with workers that are governed and regulated by an organization? A. Outside vendor B. Union house C. Non-union house D. VIP Answer: B. Union house Answer Source: PMM Chapter 40 99. What is a fold over note? A. Ideal for thank you notes and formal invitation B. Generally used for personal business letter C. Used for informal invitations D. Engraved letter for very formal communications Answer: A. Ideal for thank you notes and formal invitation Answer Source: CIC Chapter 34 23 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 100. What is a person or company which provides clearing services to international shippers or goods to and from another country? A. Official Shipping company B. Freight Operator C. Customs Broker D. General Services Contractor Answer: C. Customs Broker Answer Source: PMM Chapter 16 101. What is a rule of thumb that many planners use to budget for gratuities? A. $.75 per attendee B. 0.5% -1% of the total hotel bill C. $.50 per attendee D. 1% to 2% of the total meeting budget Answer: D. 1% to 2% of the total meeting budget Answer Source: PMM Chapter 38 102. What is a standing committee? A. a committee that has an ongoing responsibility to further the organizations interests; often mentioned in bylaws B. a committee that is formed when it is needed for a temporary assignment C. a committee, typically appointed by a board or by lead management D. a committee, who help guide the organization in a specific initiative Answer: A. a committee that has an ongoing responsibility to further the organizations interests; often mentioned in bylaws Answer Source: PMM Chapter 9 103. What is an island booth? A. a standard booth set up against a wall or along the perimeter of the exhibition B. designed to stand back-to-back with opposite row of booths C. bordered on all four side by aisles with no adjacent neighbors D. surrounded on three sides by aisles and usually consists of 4 or more 10x10 foot spaces taken together Answer: c. bordered on all four side by aisles with no adjacent neighbors Answer Source: CIC Chapter 33 24 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 104. What is considered a responsibility of the International Freight Forwarder? A. offer best selection between land and air shipments B. provide the proper shipping paperwork (forms, etc.) and instructions C. provide staff and equipment for packing of all materials D. provide transport from insurance provider to point of entry Answer: B. provide the proper shipping paperwork (forms, etc.) and instructions Answer Source: Intl Chapter 13 105. What is considered an inbound meeting? A. Meeting hosted in one's city B. Meeting hosted in one's own country C. Meeting inside a resort D. Meeting with internal employees Answer: B Meeting hosted in one's own country Answer Source: PMM Chapter 16 106. What is the #1 software application used by meeting professionals? A. Data base programs B. Off the shelf software C. Contact Management D. Schedule functions Answer: B. Off the shelf software Answer Source: CIC Chapter 22 107. What is the fastest growing type of multi point meetings? A. Audioconferences B. Videoconferences C. Multimedia Conferences D. Web Conferencing Answer: D. Web Conferencing Answer Source: PMM Chapter 13 108. What is the first step in marketing your meeting? A. Study your target audience. B. Apply the 4 P's of marketing. C. Understand exactly what you are going to market. D. Develop a promotion plan. Answer: C. Understand exactly what you are going to market. Answer Source: PMM Chapter 5 25 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 109. What is the first step in planning and executing successful food and beverage functions? A. Establish good working relationship with catering manager or representative B. Establish good working relationship with CVB C. Establish good working relationship with DMC D. Establish good working relationship with General Contractor Answer: A. Establish good working relationship with catering manager or representative Answer Source: CIC Chapter 30 110. What is the first thing to consider if an unanticipated labor strike occurs during your event? A. Contact the police which should prevent a confrontation to arise B. Contact the municipality and ask when it will be over C. Consider which functions will be most affected D. Follow the demonstration Answer: C. Consider which functions will be most affected Answer Source: CIC Chapter 15 111. What is the ideal method of writing place cards? A. handwritten with blue ink B. handwritten with black ink with titles and surnames spelled out in full C. handwritten in black with no titles on it D. typewritten Answer: B. handwritten with black ink with titles and surnames spelled out in full Answer Source: CIC Chapter 34 112. What is the meeting professionals first step in planning a meeting or event utilizing volunteers? A. recruit an adequate number of volunteers B. determine an incentive plan C. define the roles and responsibility of volunteers D. create a volunteer manual Answer: C. define the roles and responsibility of volunteers Answer Source: CIC Chapter 19 113. What is the most common and preventable budget-busters for international events? A. Shipping and custom costs B. VAT C. Inducements of service or favors D. Legal issues Answer: A. Shipping and custom costs Answer Source: Intl Chapter 19 26 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 114. What is the most essential step in ensuring that educational offerings are relevant to attendees? A. Program selection B. Meeting specific learning objectives C. Budget review D. Needs Assessment Answer: D. Needs Assessment Answer Source: CIC Chapter 7 115. What is the most flexible type of event? A. Reception B. Luncheon C. Dinner D. Gala Answer: A. Reception Answer Source: PMM Chapter 32 116. What is the safest technique to manage foreign currency? A. Open a bank account in the country where you are hosting your event B. Buy foreign currency on futures market at the rate prevailing when the contracts are negotiated C. Negotiate fixed rate exchange contracts then insist that all income be priced at the exchange rate D. Get American Express travelers checks before you leave Answer: B. Buy foreign currency on futures market at the rate prevailing when the contracts are negotiated Answer Source: PMM Chapter 16 117. What is used to show accountability of meeting, event and trade show expenditures with regard to an investment payoff? A. ROI B. Benefit /Cost Ratio C. Control Group D. Forecasting Model Answer: A. ROI Answer Source: PMM Chapter 46 27 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 118. What lead retrieval device eliminates the need for the line-of sight reading that bar coding requires? A. Mag-stripe cards B. 2-D bar codes C. RFID D. Smart cards Answer: C. RFID Answer Source: CIC Chapter 24 119. What should a meeting professional consider the APEX documents to represent? A. a voluntary standard in the meeting industry B. the best way to save money C. a list of advises for congress organizers in the U.S. D. a list of sponsorship abbreviations Answer: A. a voluntary standard in the meeting industry Answer Source: Intl Chapter 1 120. What topics are best fodder for spouse/guest educational programs ? A. Money, evaluation, personal development, special events B. Money, self-improvement, family life, personal development C. Money, needs assessment, personal development, marketing analysis D. Money, technology, personal development, Healthcare Answer: B. Money, self-improvement, family life, personal development Answer Source: CIC Chapter 20 121. What type of test can you use to judge your own ethical behavior? A. Red Face B. Green Face C. Manual Book D. Boss Interview Answer: A. Red Face Answer Source: CIC Chapter 35 122. What US Federal legislation supports the donation of food in good faith? A. Green Seal Certification Program B. Seafood Watch Act C. Good Samaritan Law D. Immunity of Distributor Act. Answer: Good Samaritan Law Answer Source: CIC Chapter 14 28 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 123. What would be the optimum method to obtain an audio recording of a meeting? A. Small hand held recorders at each microphone B. Satellite microphone positioned in the center of the room C. Podium microphone and hard wired attendee microphones D. Patch into the output of the house system Answer: D. Satellite microphone positioned in the center of the room Answer Source: PMM Chapter 29 124. When choosing an air-freight carrier for delivery to an organization, which service would you choose? A. Terminal to Terminal B. Door to Door C. Door to Terminal D. Service Center Answer: B. Door to Door Answer Source: PMM Chapter 38 125. When dealing with protestors or demonstrators who disrupt your meeting what is one of the most effective techniques to reduce the degree of hostility? A. Let police and local authorities deal with them. B. Provide opportunities for the dissident group to express its opinions like at a table or function room in a designated area of your meeting. C. Show them your hotel or facility contract and demand that they leave the premise immediately. D. Ignore them and ask your attendees to avoid any encounters as the protestors have a right to be there and there is not much you can do. Answer: B. Provide opportunities for the dissident group to express its opinions like at a table or function room in a designated area of your meeting. Answer Source: PMM Chapter 44 126. When marketing an annual conference, what kinds of information will the organization release one year (or more) in advance for promotion of that meeting? A. weekly promotional flyers B. complete program/brochure in print C. e-cards with mention of the website for the event D. date, location, tag line, theme and logo announcement Answer: D. date, location, tag line, theme and logo announcement Answer Source: PMM Chapter 5 29 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 127. When putting together your speaker confirmation packet, which items should not be included? A. Travel arrangements B. Fees and payment terms C. Accommodations and meals D. Meeting room dimensions Answer: D. Meeting room dimensions Answer Source: CIC Chapter 5 128. When selecting a site for your exhibition, what is the first and most important decision? A. Closeness to hotel accommodations B. Closeness to airport C. Destination where all of your attendees requested D. Select the marketplace best suited fo the requirements of your constituency Answer: D. Select the marketplace best suited fo the requirements of your constituency Answer Source: Intl Chapter 14 129. When should a meeting professional send billing requirements & instructions to the venue? A. Upon booking a facility B. 1 year prior C. six months prior D. three months prior Answer: B. 1 year prior Answer Source: CIC Chapter 9 130. When the meeting planner for USMD, was determining the objectives of her meeting, what did she make sure they would reflect? A. Education & industry experience of the attendees B. The goals of her attendees C. The Budget of the attendees D. The attendees demographics Answer: B. The goals of her attendees Answer Source: CIC Chapter 4 30 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 131. When working with the CVB they will assign you a Conference Service Manager (CSM). A CSM with a CVB differs how from a hotel or conventions center? A. Duties are carried out only at the facility B. Duties are carried out before group arrives in the city C. Duties are completed via phone, email and faxes D. Duties are completed after group leaves the city Answer: B. Duties are carried out before group arrives in the city Answer Source: PMM Chapter 12 132. Which committee best describes an ongoing responsibility for furthering the organizations interests, programs and projects? A. standing committee B. ad hoc committee C. advisory committee D. steering committee Answer: A. standing committee Answer Source: PMM Chapter 9 133. Which is a precaution one might take to prevent guests from becoming intoxicated? A. Never allow guests to their own mix drinks B. Serve high carbohydrate foods to slow the absorption of alcohol C. Offer coffee to guests as they leave the event D. Announce a "last call" an hour before the end of the event Answer: A. Never allow guests to their own mix drinks Answer Source: PMM Chapter 26 134. Which is a requirement to qualify for an inclusion in the MINT database? A. Use 200 room nights in shoulder season B. A meeting must use 50 or more rooms on peak night C. Include profile information of all attendees D. Have four years of histories and future meeting sites Answer: B. A meeting must use 50 or more rooms on peak night Answer Source: CIC Chapter 11 31 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 135. Which is not a format for a small meeting? A. Conclave B. Workshop C. Congress D. Retreat Answer: C. Congress Answer Source: PMM Chapter 8 136. Which is not a method to assigned exhibit space: A. Lottery System. B. First come, first served. C. Advance sale. D. Date of application is received. Answer: D. Date of application is received. Answer Source: PMM Chapter 27 137. Which of the following ideas will create a revenue opportunity for your web site? A. Posting updated content often B. Purchasing banner ads on sponsors website C. Delivering online educational programs D. Listing programs for spouses Answer: C. Delivering online educational programs Answer Source: CIC Chapter 21 138. Which of the following is best defined by; display of reports and papers, usually scientific, accompanied by authors or researchers? A. Green room B. Photo room C. Meeting D. Poster session Answer: D. Poster session Answer Source: PMM Chapter 23 32 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 139. Which of the following is one of the three principles a Meeting Professional should follow to ensure the room setup facilitates communication and is within the capability of room setup crews? A. Maximize straight row seating B. Set to the long side of the room C. Use center aisles whenever possible D. Set to the short side of the room Answer: b. Set to the long side of the room Answer Source: CIC Chapter 28 140. Which of the following microphones might allow speakers to move about freely and are extremely reliable? A. wireless microphone B. stationary microphone C. lavaliere microphone D. hand held microphone Answer: A. wireless microphone Answer Source: PMM Chapter 29 141. Which of the following should be a consideration when evaluating a hall rental contract for an exhibition? A. are move-in and move-out days covered in the basic rental rate? B. does the hall have proper ventilation? C. what will carpet cost? D. will material handling be covered in the rental? Answer: A. are move-in and move-out days covered in the basic rental rate? Answer Source: PMM Chapter 27 142. Which of the following terms can be defined as "listing assets, liability and net worth at a particular point in time"? A. Chart of Accounts B. Cash Accounting System C. Balance Sheets D. Income and Expense Statements Answer: C. Balance Sheets Answer Source: CIC Chapter 9 33 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 143. Which of the occasions mentioned below presents a prime occasion for ethical abuse? A. Lunch B. Room amenities C. Familiarization Trip D. Submitting RFPs Answer: C. Familiarization Trip Answer Source: CIC Chapter 35 144. Which of these factors are necessary to do a "break-even analysis" of your conference? A. the gross revenue & gross expenses B. the gross revenue & net expenses C. total revenue & total expenses D. total revenue & total expenses Answer: C. total revenue & total expenses Answer Source: PMM Chapter 2 145. Which system increases the level of sound signals so they can be heard throughout the room or function space? A. Amplifier B. Distributer C. Clusterer D. Stacker Answer: A. Amplifier Answer Source: CIC Chapter 29 146. Which type of carrier would be most appropriate if you need a targeted delivery date of loose or pad-wrapped material? A. Internal traffic B. Air freight C. Common carrier D. Van line Answer: D. Van Line Answer Source: CIC Chapter 32 34 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 147. Which type of committee is a group of people who are experts in one subject, appointed by the board, whose advice is sought on that subject? A. Standing committee B. Ad hoc committee C. Advisory board D. Steering committee Answer: C. Advisory board Answer Source: PMM Chapter 9 148. Which type of company offers a range of services including tours, transportation, guides, theme parties, entertainment, greeting, and etc? A. Professional Congress Organizer B. General Service Contractor C. Convention and Visitor Bureau D. Destination Management Company Answer: D. Destination Management Company Answer Source: PMM Chapter 31 149. Which type of conference center will the Meeting Manager select for a five day meeting in Washington, D.C. for a local baseball group of 200 boys? A. Resort B. University Conference Center C. Corporate D. Residential Answer: B. University Conference Center Answer Source: PMM Chapter 15 150. Which type of golf tournament would be the best option for golfers of varying skill levels? A. Best-ball B. Team match-play C. Shotgun scramble D. Individual stroke Answer: C. Shotgun scramble Answer Source: PMM Chapter 31 35 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 151. Which type of registration form can alert the registrant to schedule conflict? A. Registration form B. Web based form C. Smart form D. NCR form Answer: C. Smart Form Answer Source: CIC Chapter 24 152. While on a site tour in Oregon, the parking lot to the Oregon Convention Center was being repaved. They provided alternative parking spaces while the repaving was being completed. ADA guidelines require one handicap parking space to how many total spaces? A. 20 B. 25 C. 27 D. 30 Answer: B. 25 Answer Source: CIC Chapter 16 153. Why is it important to make sure all peripheral rooms and events are counted in your post event report? A. Due to dram law liabilities B. Makes your business more valuable going forward C. Gives you control over what the sponsoring group does D. So the event will not be put on your Master Account Answer: B. Makes your business more valuable going forward Answer Source: PMM Chapter 26 154. With wireless technology, the facility manager can simply activate an area rather than going to the location and wiring. What are the 3 possible wireless formats to be used? A. WiFI -Home RF -Bluetooth B. WiFI -Home RF -Iee802.llb C. WiFi -Bluetooth -WAN D. CoDEC -GigaBix -RFBlock Answer: A. WiFI -Home RF -Bluetooth Answer Source: PMM Chapter 13 36 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 155. XYZ has their corporate meeting in December 2019 and have requested a speaker to engage the sales force on "teamwork". How soon should you book a speaker? A. 6 mos. B. 8 mos. C. 1 year D. 10 mos. Answer: C. 1 year Answer Source: CIC Chapter 5 156. You anticipate 40 vendors will pay to exhibit at your trade show. If they will all want standard 10 -by-10 standard booths what is the minimum gross square footage needed for exhibits A. 4,000 gross square foot B. 6,000 gross square foot C. 8,000 gross square foot D. 10,000 gross square foot Answer: C. 8,000 gross square foot Answer Source: PMM Chapter 27 157. You are planning a one event break-even that has one general session room and two additional meeting room (a total of 3 rooms). Your fixed costs are: $6,500 for speakers, $2,500 for A/V per breakout, $5,500 for AV in the general session, $1,500 per room for room rental, $1000 for other misc expenses. Food and beverage will be $150 per person and the registration fee is $400. Lunch will be held in a separate room, the room will be set with 72 inch rounds, assuming everyone, attends the lunch and use every seat and eat together, what is the recommended size room? A. 855 square feet B. 918 square feet C. 1215 square feet D. 1512 square feet Answer: C. 1215 Sq Feet Total Fixed costs 22,500 Subtract the Registration fee 400 from the Variable costs 150 resulting is 250 Divide Fixed cost by contribution margin 22,500/$250 to receive the total to break even, 90 multiply the amount of people 90 time 13.5 (the recommended square footage for banquet tables in a hall 1215 Answer Source: CIC Chapter 28 37 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 158. You are setting up a room for an A/V presentation. The distance from a rear projection screen that measures 10'x 10', to the first and last rows of seats is an important factor in setting this room. What is the most appropriate distance from the screen to the front and last rows, respectively for a projected image height of 9 feet? A. 18' and 72' B. 12' and 48' C. 36' and 72' D. 36' and 96' Answer: A. 18' and 72' Answer Source: PMM Chapter 29 159. You have been planning a a Trade show that will be taking place in Europe. Per your timeline it is time to ship your materials overseas. Because international shipping can be complicated, what type of company should you retain the services of? A. International Shipping Company B. Freight Forwarding Company C. Customs Broker D. Freight Forwarding Company that is also a Customs Broker Answer: D. Freight Forwarding Company that is also a Customs Broker Answer Source: Intl Chapter 13 160. You have located a conference center that is offering a complete meeting package (CMP). This package makes this location even more attractive. What is included in the CMP? A. Marketing B. Transportation C. Materials handling D. A/V Answer: D. A/V Answer Source: PMM Chapter 15 161. You just secured the Morial Convention Center in 2015 for a group of 5,000 attendees. The contract is signed and you need to schedule in your calendar the upcoming site visits to New Orleans. What timetable is best recommended? A. 1 visit 3 years out, 2 visits 2 years out & a minimum of 2 visits one year out B. 1 visit 6 years out, 2 visits 2 years out & a minimum of 2 visits one year out C. 1 visit 4 years out, 2 visits 2 years out & a minimum of 2 visits one year out D. 1 visit 5 years out, 2 visits 3 years out & a minimum of 2 visits one year out Answer: A. 1 visit 3 years out, 2 visits 2 years out & a minimum of 2 visits one year out Answer Source: CIC Chapter 12 38 © Copyright 2009 Ellen Maiara, CMP and Event Solutions ManagementCMP Study Group Final 1 162. You need to organize a virtual conference; what should you do as far in advance as possible? A. reserve a multipoint bridge if required B. plan your budget C. define program content D. work with speakers on their presentation skills Answer: A. reserve a multipoint bridge if required Answer Source: CIC Chapter 23 163. Your client is interested in hosting an event in the central region of the USA. You have come up with a few options for location that can accommodate your group. To become familiarized with these locations you decided to contact the local CVB's. What is the primary responsibility of a CVB? A. offer services that will help your meeting be successful B. representing a destination through solicitation and servicing C. deliver economic benefit to it's constituents D. serving as the offical contact point for meeting managers Answer: C. deliver economic benefit to it's constituents Answer Source: PMM Chapter 12 164. Your educational conference in April 2010 needs several volunteers to oversee each of the meeting rooms to ensure that the speakers' needs are met and that the attendees have materials needed. What role will the volunteers be filling? A. Meeting Evaluations Coordinator B. Room Monitor C. Hospitality Coordinator D. Registration Assistant Answer: B. Room Monitor Answer Source: PMM Chapter 9 165. Your organization is hosting a luncheon for 159 people. In setting the room, what is the minimum access aisle distance between banquet rounds? A. 3' B. 4' C. 5' D. 6' Answer: C. 5' Answer Source: CIC Chapter 28 39 © Copyright 2009 Ellen Maiara, CMP and Event Solutions Management