IT DATA ANALYST CAREER TRAINING - DAY 1

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IT DATA ANALYST : IT DATA ANALYST CAREER TRAINING MODULE 1

WELCOME : WELCOME

AGENDA : INTRODUCTIONS INTRODUCTION TO R.D.B.M.S DATA ANALYST CAREER PATH INTRODUCTION TO DATA WAREHOUSING INTRODUCTION TO ENTERPRISE REPORTING INTRODUCTION TO CRM DATABASE MARKETING INTRODUCTION TO MICROSOFT SQL SERVER 2008 INTRODUCTION TO MICROSOFT ACCESS Q & A AGENDA

CLASS RULES : #1 Please be on Time #2 Please complete all assignments CLASS RULES

IT DATA ANALYST : IT DATA ANALYST AN INTRODUCTION

DATA : DATA a collection of facts from which conclusions may be drawn information that has been translated into a form that is more convenient to move or process. Data is information, especially information organized for analysis A. B. C. D. all of the above none of the above E.

DATA : DATA a collection of facts from which conclusions may be drawn information that has been translated into a form that is more convenient to move or process. Data is information, especially information organized for analysis A. B. C. D. all of the above none of the above E.

TRADITIONAL DATABASE : TRADITIONAL DATABASE

RELATIONAL DATABASE : an organized body of related information RELATIONAL DATABASE Table

Slide 10 : Repeating Groups (order items) Example of a De-normalized Database Table

Slide 11 : Example of a De-normalized Database Table Example Tables in 2nd Normal Form

Slide 12 : Example of a De-normalized Database Table Example Tables in 2nd Normal Form Example Tables in 3rd Normal Form

Slide 13 : Example of a Relational Database Management System (RDBMS)

Slide 14 : The information you need is most likely distributed in multiple tables. Look for all the tables that contain the information you need Find “Match-Keys” to link the tables together Aim for a 1:1 relationship as much as possible and where practical.

IT DATA ANALYST : IT DATA ANALYST CAREER PATH

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO DATA WAREHOUSES

IT DATA ANALYST : IT DATA ANALYST THE WHAT? Data warehouse is a repository of an organization's electronically stored data Data warehouses are designed to facilitate reporting and analysis Data in a DW is stored in Fact & Dimension Tables

IT DATA ANALYST : IT DATA ANALYST THE WHAT? DATA WAREHOUSE DATAMART OLAP OLTP BUSINESS INTELLIGENCE CUBE DATA MINING ETL

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN DATA WAREHOUSE & DATA MART represents the database of a complete corporate organization. DATA WAREHOUSE represents the database of a specific department DATA MART

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN DATA WAREHOUSE & DATA MART Is built in iterations over a period of time DATA WAREHOUSE Can be built fairly quickly DATA MART

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN DATA WAREHOUSE & DATA MART Finance Data Mart Sales Data Mart Operations Data Mart Enterprise Data Ware House

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN DATA WAREHOUSE & DATA MART

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN OLAP & OLTP Online analytical processing (OLAP) is designed for analysis and decision support, allowing exploration of often hidden relationships in large amounts of data. OLAP Online transactional processing (OLTP) is designed to efficiently process high volumes of transactions, instantly recording business events (such as a sales invoice payment) and reflecting changes as they occur. OLTP

IT DATA ANALYST : IT DATA ANALYST DIFFERENCE BETWEEN OLAP & OLTP OLTP OLAP

IT DATA ANALYST : IT DATA ANALYST OTHER IMPORTANT CONCEPTS Analysis Cube

IT DATA ANALYST : IT DATA ANALYST OTHER IMPORTANT CONCEPTS Analysis Cube Part of O.L.A.P Created using tools like SQL Server Analysis services Accessed through MDX queries ( a syntax similar to T-SQL) or programs like Excel / ProClarity etc. Multi-Dimensional in nature

IT DATA ANALYST : IT DATA ANALYST OTHER IMPORTANT CONCEPTS Data Mining / Business Intelligence

IT DATA ANALYST : IT DATA ANALYST OTHER IMPORTANT CONCEPTS Data Mining / Business Intelligence Complex Business Needs Decision Support

IT DATA ANALYST : IT DATA ANALYST OTHER IMPORTANT CONCEPTS Data Mining / Business Intelligence

IT DATA ANALYST : IT DATA ANALYST

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO ENTERPRISE REPORTING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO ENTERPRISE REPORTING Enterprise Reporting is the process of querying data sources with different logical models to produce a human readable report.

Slide 38 : The information you need is most likely distributed in multiple tables. Look for all the tables that contain the information you need Find “Match-Keys” to link the tables together Aim for a 1:1 relationship as much as possible and where practical.

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO ENTERPRISE REPORTING KEY FEATURES Regular provision of information to decision-makers within an organization to support decision making Reports can take the form of graphs, text and tables Disseminated through an intranet as a set of regularly updated web pages (or "enterprise portal") or through refreshable Excel Dashboards

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO ENTERPRISE REPORTING

IT DATA ANALYST : IT DATA ANALYST MS ACCESS 2007

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING Also known as Targeted Marketing

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING DataBase Marketing Database marketing is a form of direct marketing using databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes. The distinction between direct and database marketing stems primarily from the attention paid to the analysis of data. Database marketing emphasizes the use of statistical techniques to develop models of customer behavior, which are then used to select customers for communications.

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING Client Relationship Management CRM stands for Customer Relationship Management. It is a process or methodology used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM helps businesses use technology and human resources to gain insight into the behavior of customers and the value of those customers.

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING SCENARIO – DIRECT MARKETING PRODUCT – WIDGET X PRICE PER UNIT: $300 PROFIT PER UNIT - $200 CUSTOMERS IN DATABASE: 50,000 COST OF MAILING PER CUSTOMER - $1.5 TOTAL MAILING COST - $75,000 EXPECTED RESPONSE – 20% (10,000 CUSTOMERS) TARGET CONVERSION – 10% (1000 CUSTOMERS) REVENUE TARGET – $300,000 TOTAL PROFIT - $125,000 (after subtracting the cost of direct mailing cost)

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING SCENARIO – DATABASE MARKETING PRODUCT – WIDGET X PRICE PER UNIT: $300 PROFIT PER UNIT - $200 CUSTOMERS IN DATABASE: 50,000 TOP 30% RESPONDERS / EARLY ADAPTERS – 15,000 COST OF MAILING PER CUSTOMER - $1.5 TOTAL MAILING COST - $22,500 EXPECTED RESPONSE – 20% (3000 CUSTOMERS) TARGET CONVERSION – 33% (1000 CUSTOMERS) REVENUE TARGET – $300,000 TOTAL PROFIT - $177,500 (after subtracting the cost of direct mailing cost) SAVINGS OF OVER $50k

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST INTRODUCTION TO CRM DATABASE MARKETING

IT DATA ANALYST : IT DATA ANALYST THE BOTTOM LINE

IT DATA ANALYST : IT DATA ANALYST IN THE NEXT CLASS LEARN DATA MODELLING SSIS PACKAGES IN B.I.D.S CREATE A MINI DATA MART

IT DATA ANALYST : IT DATA ANALYST CLASS PROCESS

Q&A : Q&A

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