The Greek Teachers’ group on Facebook: Sense of Co

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This is a presentation about Design the Sense of Community. We conducted a small study as part of a bigger international attempt to record users’ behaviour on Facebook. So the group we are going to look into as a case study started with 20 members almost tripled after 10 days moderation. Almost half of the members said that they felt like belonging to the group.

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The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? : The Greek Teachers’ group on Facebook: Can moderators create a Sense of Community and how? Niki Lambropoulos Consultant, Research Student Centre for Interactive Systems Engineering, LSBU Sofia Papadimitriou Greek Educational Television

Agenda : Agenda Web 2.0 Our understanding Collaboration & cooperation Clarification What is a community? Our experience Moderation Tips and more tips Furthermore… Sense of Community, Technology & Social Action

by Tim O'Reilly 09/30/2005 : by Tim O'Reilly 09/30/2005

Web 2.0 : Web 2.0 Design: Involve Stakeholders Socio-Technical Design User-Centred Design Participatory Architecture Interactivity Personalisation Presence & co-presence Light Applications Collaboration Social Networking Communities of Practice

in reality... : in reality... Web 2.0 is a State of Mind

Collaboration & Cooperation : Collaboration & Cooperation Collaboration (co-laborare) Work together on the same subject in the same project (joint construction) Cooperation (co-operate) Work together on a different subject in the same project (jigsaw) (Teasley & Roschelle, 1993:235) In reality we do both!

What is a community? : What is a community? People connected by a shared interest Purposes as the motivation Practices to keep the community going Sense of belonging? Then you are one of us You Feel the Sense of Community Online Community? All of the above + the medium

Case study: the Groups : Case study: the Groups

Hellenes Educators : Hellenes Educators

Friends: Before & After : Friends: Before & After

Sense of Community : Sense of Community

Behind the scenes… : Behind the scenes… Moderator’s Role Team leader Empathic Motivator Facilitator Coordinator Co-Creator Supporter Collaborative activities Shared interest Shared experiences Co-creativity (forum, wiki) Idea generation Idea sharing Idea discussion Idea implementation

Communication : Communication Chats, forums, wiki, blogs Emails, messages, webinars, Message All, votes, polls, chatbots, etc..

Use of Spatial Metaphors : Use of Spatial Metaphors Immediate feedback

Shared Cognitive Space : Shared Cognitive Space

Tips : Tips Define the community (socio-cultural viewpoint) Find a shared interest Find techniques to break the ice One & two ways of communication Start by sharing experiences Arrange videoconferences & f2f meetings Feel the rhythm Remember that participation is not a prerequisite; however, it is necessary.

More tips… : More tips… Multiply Yourself The members copy moderator’s behaviour Engage them in discourse and build a relationship Help them to express themselves Find interesting tasks (Multimedia in Education) Use motivation for engagement Members do respond to ‘Message All’ Work from the core to the periphery and vice versa (centripetal CoP) Build strong and weak links

Furthermore… Sense of Community * Technology * Social Action : Furthermore… Sense of Community * Technology * Social Action Distributed Leadership Objectives - Processes - Products

Thank you.. : Thank you.. For your attention! nikilambropoulos@gmail.com sofipapadi@gmail.com Community Management Docs: Intelligenesis.eu > Web 2.0 Toolbox

Niki Lambropoulos
http://nikilambropoulos.org
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