Workshop 4 : Workshop 4 Barriers to communication
Four Basic Communication Styles : Four Basic Communication Styles Each has a unique style of self-expression
Experts have identified 4 basic styles
Director : Director Energetic person
Emphasizes task performance
Relator : Relator Cautious person
Emphasizes relations with others
Socializer : Socializer Energetic person
Emphasizes relations with others
Thinker : Thinker Cautious person
Emphasizes task performance
Relaters & Socializers : Relaters & Socializers Alike
Relationship oriented
Interactions important Differences
Relaters – approach with caution
Socializers – approach with a “go-get-’em” attitude
Thinkers & Directors : Thinkers & Directors Alike
Task-oriented
Concentrate on one task at a time Differences
Thinkers – approach with caution and forethought
Directors – approach with high energy and enthusiasm
Directors & Socializers : Directors & Socializers Alike
High-energy workers
Enthusiastic and fast-paced Differences
Directors – focus on completing tasks
Socializers – excel at relating with people
Relaters and thinkers : Relaters and thinkers Alike
Cautious people
Consider pros and cons Differences
Relaters – value interactions
Thinkers – concentrate on task
Working in Harmony : Working in Harmony Creating a good rapport with coworkers isn’t always easy
One person can’t be expected to change completely
Everyone involved needs to make changes
How to work with relaters : How to work with relaters Support their need for warmth, sincerity, and trust
Express an interest in their emotions
Keep discussions informal and relaxed
How to work with Socializers : How to work with Socializers Give them compliments
State your approval of their dreams
Be a patient listener
Avoid conflict
How to work with thinkers : How to work with thinkers Support their need for logical problem solving
Express an interest in their knowledge
Present information in detail
Be patient
How to work with Directors : How to work with Directors Support their goals
Express an interest in their ideas
Be precise, efficient, brief, and goal-oriented