Mexico - AT&T - NST 0910

AT&T Intro System Responsibility Measurement Account manager ICX Signing contract Matching MATCH Delivery ARRIVAL Realization RESIGNING ER ICX/TM Functional Area Responsible Marketing, Selling and JobRaising Stage Finding possible partner and info about it Approaching (phone call, mail, personal contact) Sales Appointment (product sheet mailed) AM presentation appointment Account Development Company legal documents needed requirement Immigration procedures - VISA Company's preparation before trainee arrival Acceptance Note from Company (TN AN) Acceptance Note from EP (EP AN) Trainee look up Company's data upload at myaiesec.net AM presentation to company Minimum criteria for trainee's profile Trainee picking up Trainee's presentation at company (meeting) 1 Month measurement (Home LC) 1 Month measurement (Host LC) Mid-term measurement (TN taker) Mid-term measurement (Host LC) Set up regular communication with trainee(s)/TN taker AIESEC activities promotion with trainee(s) and TN taker Welcome activities and trainee's LC Host integration End term Measurement (TN taker) End term Measurement (Host LC) Evaluation of traineeship by AM Final report from TN taker Final meeting with company New products presentation Post Measurement (Home LC) Trainee's left preparation and activities END OF TRAINEESHIP (3 months before) Introductional Account Development Candidates interview and presentation (TN taker selection) Accomodation Send important docs for trainee Account LC Results Sales Meeting (JD questionnarie and contract) General Performance Comments Financial Comments: Health Indicator Mkt and selling Intro Acc. Mgmt Over all Acct. Development Manager r AM AM/FNZ ICX/AM AM/LC 1 Month meeting with trainee about partial results 1 Month meeting with company about partial results Mid-term meeting with trainee about partial results Meeting with company's contact for interview and trainee selection AM timeline for the account development (partner involucration plan pre-design) NOTE: At the bottom of the page, there are spaces for specific comments regarding Account Management. Not Done Expectations seeting with trainee and introductional cultural sensibilization Necesities identification and new products development for the TN taker Intern(s) Performance: TN Taker(s) Performance: Sincerely yours, LOGO DEL MC 300 EXTERNAL RELATIONS NATIONAL SUPPORT TEAM 08-09 Any doubts with Luis Hdz at joseluish@aiesec.org.mx or with Juan at juanm@aiesec.org.mx Go hERoes!!! Let's sale!!! AM Allocation at AM Systems Trainee's arrival - Reception preparation AM/ICX Overall responsible COMMENTS Type & Scale Late In Time Results: AMTT is only to be used as a guide in all the process, you have to fill only the spaces indicated for myaiesec.net - partnerships, ER - GSS and myaiesec.net - measurements. When te task has been done, in each column mark a "X" if accomplished. Then in the results column write an "r" if not done, "y" if done late and "g" if done in time. Mid-term meeting with company's contact (partner involvement plan implementation) IMPORTANT DETAILS while using AT&T Tool!!! AT&T: The new Account Managers Tool ER 08-09 Accounts Timeliner & Tracker (AT&T) Partnership GSS - ER - AM At the top, there are the three systems that Account Mangers will have to use to accomplish successfully their roles in their periods. At the bottom, specific questions about other things involved into your partnership management. This new tool was designed to improve our management of our partnerships. There are many procedures that most of the actual Account Managers doesn't know they exist or they think is not their business. For that, AT&T was created. The Accounts Timeliner & Tracker is a health service measurement for the account management. Divided into stages it has every thing you have to do as Account Manager has to be fullfilled every month and it will tell you what things are of your entire responsibility and in which ones you need help from your LC's areas. Its goal is to improve the relationship with our partners being accountable while exploting new possible partnership opportunities. Durante este periodo se manejarán 4 sistemas en el cual todos los procedimientos de ER deberán de ser llenadas. A continuación el detalle Partnership: Es la seccion de myaiesec.net de acuerdo al account management y en donde se pondrán los comentarios establecidos para el correcto y eficiente manejo de cuentas. GSS - ER - AM: Este sistema es el usado para la segmentación de las empresas en los diferentes niveles locales. Aunque ya sean partners se deben de colocar ciertods detalles en el apartado "Comments". Measurement: Es el sistema para la realización de las mediciones de calidad. Se lleva a cabo por medio de la plataforma myaiesec.net en la sección de Exchange. Estos deben de realizarse con cierta periocidad, pre-establecida por AI. Chepe- Type_Si Exchange, Supporter, Financial, Learning, In-kind o Media Scale: Local (LAM), Clave (KAM) o Nacional (NAM). Aquellos que no tengan un sistema de tracking preestablecido (Parnterhips & ER GSS) se ponen en el comentario pues son trabajo de las cuentas pero son fundamentales para otras áreas y esas áreas son las que le dan tracking.