IDSP 10 www.medicos11.com : IDSP 10 www.medicos11.com
Feedback : Feedback IDSP training module for state and district surveillance officers
Module 10
Learning objectives : Learning objectives Describe feedback in the context of IDSP
Describe the need and importance of regular feedback in disease surveillance
List the information and frequency and types of feedback submitted at selected levels
List the actions expected based on the feedback with regards to quality of data and programme performance
Difficulties with surveillance system with no feedback : Difficulties with surveillance system with no feedback Lack of motivation
Unreliability
Sluggishness
Data falsification
The surveillance cycle : Data collection Analysis and action Feedback The surveillance cycle
Uses of feedback : Uses of feedback Keeps channels of communication open
Strengthen working relationship between levels
Keeps staff informed of the larger picture
Allows comparison with other units
Gives staff an idea of their performance
Allows identification of strength and weaknesses
Motivates staff
Review of products stimulates interest
Educate the participants of the system
Data allows reference to background information
Data flow and feedback : Data flow and feedback Centre State District Primary / Community health centre Data Feedback Community
Content of feedback : Content of feedback Information on diseases under surveillance
Summary tables
Analyzed epidemiological data
Time (trends)
Place (Maps)
Persons (Tables)
Information on quality of data collected
Element to cover in feedback on data quality : Element to cover in feedback on data quality Regularity of reporting
Timeliness of reporting
Completeness of reporting
Responses initiated by the unit
Validity of data
Feedback methods : Feedback methods Newsletters
Monthly review meetings
Reports
Informal feedback
Electronic communication
Newsletter : Newsletter Regular epidemiological bulletin
Educational tool
Contains
Summary tables and graphs
Commentary on diseases or topic
Monthly review meetings : Monthly review meetings District / block monthly meeting
Presentation of data during meetings
Generates comments from peers
Need to stress positive aspects
Public negative comments may de-motivate
Outbreak investigation reports : Outbreak investigation reports Excellent for feedback and learning
Allow sharing of experiences that may be encountered in other places
Informal feedback : Informal feedback Oral feedback
Useful for pointing out mistakes
Electronic methods : Electronic methods Through email, websites
Fast and efficient
May be updated rapidly
Allows
Dynamic data presentation
Queries
Completeness and timeliness : Completeness and timeliness Report on time
Reaches the designated level in the prescribed time period
Report complete
All reporting units have reported