Whole Foods : Whole Foods SELLING THE HIGHEST QUALITYNATURAL & ORGANIC PRODUCTS
Agenda : Agenda Introduction
Who are they?
Their Products
Where are they now?
Sales
Core Values
Managing “Green”
Clusters
Agenda : Agenda Where are they going?
Mission
Included: Quality standards
How will they get there?
Whole Foods
Whole People
Whole Planet
Growth strategy
Guarantee Quality
Introduction – Who are they? : Introduction – Who are they? 1980 in Austin, Texas
John Mackey & Renee Lawson Hardy
Craig Weller and Mark Skiles
Supermarket format
Finest natural & organic foods
Strict quality standards
Commitment to sustainable agriculture
Introduction – Their Products : Introduction – Their Products Differentiated product selection
Emphasis on perishable foods
Target customer groups
Natural & organic foods &
Gourmet shoppers
Products’ origin
Natural & organic food vendors
Brands meeting quality standards
Product range:
Bakery, Cheese, Coffee & Tea, Meat,Seafood, Wine, Whole Body(Natural vitamins, shampoos & sunscreen)
Where are they now? : Where are they now? world’s leader in natural and organic foods
more than 270 stores in North America & the UK
Where are they now?Sales : Where are they now?Sales
Activity Map : Activity Map Self-Responsibility Open & timely Information Stewardship Profits Our customers Quality standards Passion for food Service Value Innovation Work environment Education Sustainable Agriculture Honesty & Communication Transparency
Where are they now?Core Values : Where are they now?Core Values
Selling the highest quality natural & organic products available : Selling the highest quality natural & organic products available
Satisfying and delighting customers : Satisfying and delighting customers
Supporting team member happiness and excellence : Supporting team member happiness and excellence
Creating wealth through profits & growth : Creating wealth through profits & growth
Caring about communities & environment : Caring about communities & environment
Creating ongoing win-win partnerships with suppliers : Creating ongoing win-win partnerships with suppliers
Where are they now?“Managing Green” : Where are they now?“Managing Green” “We were the first major retailer to offset 100% of our energy use with wind energy credits”
Managing "Green" : Managing "Green" Reduce Recycle Reuse
Managing "Green" : Managing "Green" Green construction
Managing "Green" : Managing "Green" Organiscs Biodiverity, no plant disease, safeguards water No antibiotics & artificial growth hormones Health of consumers, farmers & earth
Clusters : Clusters
Where are they going? : Where are they going? MISSION
Where are they going? : Where are they going? International brand synonymous Best food retailer Supply the highest quality Stay on top of food & health issues & inform customers
How do they get there? : How do they get there? ”We believe our heavy emphasis on perishable products, along with our unparalleled customer service, is helping us to reach the goal, differentiating our stores from other supermarkets!”
Strategy : Strategy
Strategy : Strategy
Further strategies : Further strategies
Sources - pictures : Sources - pictures http://www.simone-gatterer.at/images/haende.jpg
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Sources - Content : Sources - Content Annual report
http://www.wholefoodsmarket.com/company/index.php