EMPLOYEE ENGAGEMENT PLANS : EMPLOYEE ENGAGEMENT PLANS
What is Employee Engagement ? : What is Employee Engagement ? Employee engagement is a step ahead than employee
Satisfaction:
Belief in the organization
Desire to work to make things better
Understanding of business context and the ‘bigger picture’
Respectful of, and helpful to, colleagues
Willingness to ‘go the extra mile’
Keeping up to date with developments in the field
Definition : Definition Employee engagement involves commitment, loyalty, pride in the organization, a willingness to advocate for the organization, and a sense of personal responsibility.
Like satisfaction, employee engagement is changeable. It is capable of being greatly influenced and thus can vary considerably among organizational units, among companies, and over time.
Why Engage: Value Proposition : Why Engage: Value Proposition Linkage with business results
Hewitt Study: High positive correlation between engagement scores & Total Shareholder Return/ sales growth
Towers Perrin Study: 17% higher operating margins
Mercer Study: Increase in employee engagement reduced employee turnover by 3% and resulted in ROI of $3 million
Great Places To Work Institute & Russell Investment Group: Stock market performance of best employers in US outperforms major stock indices
Employee engagement is directly proportional to Organizational growth or Organization's Success.
Slide5 :
Diagnostic tool for employee engagement includes: : Diagnostic tool for employee engagement includes: -Training
-development
-career
-performance appraisals
-performance management
-communication
-equal opportunity
-fair treatment
-pay -benefits -health -safety -cooperation -family orientation -friendliness -job satisfaction etc which helps to create -feeling valued and involved which is -ENGAGEMENT.
SOME USEFUL COMPANY ENGAGEMENT PROGRAMS INCLUDE: : SOME USEFUL COMPANY ENGAGEMENT PROGRAMS INCLUDE:
*A weekly or monthly column, should be written by CEO/GM, on the intranet with company announcements , programs etc. *Online real-time tracking of progress. Employees can view company progress towards targets / goals. *Provide long-term strategic vision for business growth. *Employee suggestion systems / quick responses. *Replay on the intranet about the CEO's/GM’s press conference. *Live version of internal house magazine. *CEO/GM should spend time in face-to-face communication with staff
*Daily Co-ordination Meeting with Head Of the departments Contd.
Contd. : Contd. *CEO/GM based FAQ questions on company business. *ONLINE "ask the CEO/GM" mailbox. *Monthly staff awards *annual staff awards *Weekly blog related to serious business issues and staff to read / comments. *Appointment of disaster management team *appointment of emergency management team *problem solving committee. *Quality assurance committee.
Listening to employee ideas, acting on employee contributions and actively involving employees in decision making are essential to employee engagement. : Listening to employee ideas, acting on employee contributions and actively involving employees in decision making are essential to employee engagement. What they (employees) want from their managers:
Focus me
Know me
Care about me
Hear me
Help me feel proud
Help me review my contributions
Equip me
Help me see my value
Help me grow
Help me see my importance
Help me build mutual trust
Challenge me
And how do you do that? : And how do you do that?
Provide feedback and guidance
Make real time to discuss problems
Seek ideas and input from everyone
Provide the resources to solve problems or to do a job well
Give real recognition and/or reward
Provide opportunities for people to develop their potential
Keep the pressure to perform and achieve more with less realistic
Provide opportunities for social interaction
Train people how to resolve interpersonal conflicts
Promote joy and appropriate humor within the office
Be flexible; help people to actively balance work and home responsibilities
A Few Activities to be Done towards employee engagement: : A Few Activities to be Done towards employee engagement:
Employees and Their Families - Family Day
Treating employees as a member of the company by giving a day off on their Birthday and anniversaries
Provide play and Meditation courts for the employees to combat the work stress.
Employee of the month or Annual awards
Employees Kids participating in Painting Competition
Festival Celebration – Eid Millan Party
contd.
Contd. : Contd. Training Session
Self-Management Workshop – Art of Living
Create a culture of fun & spark at work
Promote & recognize team performance, system adherence,
Excellence in execution along with consequence management
Evolve an employee friendly & business focused policies,
Processes & systems with high degree of automation
Conclusion: 10 Engagement Commandants : Conclusion: 10 Engagement Commandants Strong leadership to build confidence in employees
Robust and employee friendly systems, processes & programs
Communication, including periodically sharing of future plans of the organization
Open, fair and transparent work environment
Defined goals and expectations
Better support from immediate manager
Focus on employee development
Rewards and recognitions for the good performance
Competitive compensation and benefits
Work life balance & fun at work place
Slide14 : Are we Engage????