Business Case Study

Business Case Study Date Visited/Observed:_________________________________ Business Name:________________________________________________________________________ Type of Business: ________________________________ Years In Business_______________________ Owner:_______________________________________ Active In Biz?____________________________ Location: ____________________________________________ Phone__________________________ 3 Things They Do Well: 1. 2. 3. 3 Things They Could Improve: 1. 2. 3. Talk about pricing? Good/Bad?_____________________________________________________________________ How was the customer experience?_________________________________________________________________ Were the employees engaged?_____________________________________________________________________ What You Would Do Differently:____________________________________________________________________ ______________________________________________________________________________________________ Additional Comments:_____________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________