Effective Interviewing Skills : Effective Interviewing Skills Presenting Yourself in Person To Get The Job Offer! NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A.
Effective Interviewing Skills : Effective Interviewing Skills Purpose NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. To provide you with the knowledge, skills and tools
to build a level of comfort and confidence in presenting
yourself effectively during an employment/job interview
to get the job offer!
Effective Interviewing Skills : Effective Interviewing Skills Objectives NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Within the next two and a two hours you will learn: the type of job interview most companies use and why steps in the job interview process who your interviewers are like to be and their role skills for effective interviewing what the interviewers are looking for how to prepare for questions asked recommends model for answering questions the key to a successful job interview tips on building confidence and reducing anxiety
Slide 4 : Type of Interview
- Behavioral Method NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Predict future success based upon past performance
or potential. Purpose:
- Identify key strengths and areas for development.
- Make a recommendation for hire or not. Developed based upon a “critical incident”
method of job analysis Questions are asked to elicit behaviors used in the past,
or that might be used in the future.
Slide 5 : Steps in the Interview Process NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Introductions Questions and Answers Closing Follow up Approximately 1 to 1-1/2 hours
Slide 6 : Interviewers NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Who are they? What is their role? Where will they conduct the interview? Why more than one interviewer? How are they trained? When will they notify me?
Slide 7 : Skills for Interviewing Effectively NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Be prepared to: Listen Speak Project Present Convince Influence
Slide 8 : Interviewers Are Looking For… NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Evidence of your levels of: Job Knowledge Skills Abilities Personal Characteristics
Slide 9 : How do the Interviewers Evaluate Me? NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. - 1 to 5 point rating scale, where 1 is the lowest and 5 is the highest
- “1” is reflective of “little or none of the skill being demonstrated”
- “5” indicates a “great amount” of the skill being demonstrated
Individual Skill Ratings
The interviewers assign:
- an individual rating for each skill being evaluated.
- an overall rating. The Rating Scale
Slide 10 : Answering Questions NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Step 1: S Describe the situation Step 2: A Describe the action Step 3: R Describe the result Step 4: O Describe the outcome
Slide 11 : Listening and Responding NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Listen carefully: for what is being asked:
who, what, when, where, why, how
describe
explain
- to identify what skill area the question best fits to ensure your understanding by:
summarizing
paraphrasing
asking to have the question repeated
Slide 12 : Answering Questions Asked NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Answer by demonstrating: that you possess the skill. the frequency with which you have used the skill. the outcome of when you used the skill in the past.
Slide 13 : Answering Questions Asked NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Describe:
a recent work-related example of when you
used the skill:
what was the situation?
where did the situation occur?
when did it happen?
who was involved?
why did the situation occur?
… etc.
Slide 14 : Answering Questions Asked NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Most importantly, state clearly:
what action YOU took to respond to and
correct the situation?
Summarize by demonstrating:
that you have used the skill in the past with
positive results.
that it was a result of your special skills, abilities, or
personal characteristics.
how you would welcome the challenge of using the
skill in the position you’re interviewing for.
Slide 15 : Practice, Practice, Practice NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A.
Slide 16 : Practice, Practice, Practice NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Use the
“Interview Preparation Worksheet”
Provided
Slide 17 : Key To Your Success… NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Distinguish yourself! Communicate a strong
understanding of the job. Express how your strengths
not only meet, but exceed,
requirements even in a worst
case scenario. Demonstrate how you will
add value to the organization.
Slide 18 : Building your confidence… NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Tips:
Talk about your best points and speak with
confidence!
DO use words that show you have faith in yourself.
DO answer the interviewers’ concerns.
DON’T put yourself down with negative statements.
DON’T use weak words.
Slide 19 : Overcoming Anxiety NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Practice, Practice, Practice
Slide 20 : Questions To Ask Or Not? NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A. Remember: Ask questions of the interviewers that support that
you have the knowledge, skills, abilities, and
personal qualities to meet the demands of the job. Avoid asking questions related to how you will
benefit from getting the job.
Slide 21 : Summary and Questions? NoBe Seminars Copyright © 2007 All Rights Reserved
Douglas W. Bush, M.A.