Listening Skills Document
LISTENING SKILLSSTRUCTURE7.0Objectives7.1Listening Skills7.2Need for Improving Listening Skills7.3Hearing, Listening and Understanding7.4Process of Listening7.5Types of Listening7.6Importance of Active Listening7.7Barriers to Good Listening7.8Improving Listening Skills7.9Listening Habits of Managers and Leaders7.10Taking Notes while Listening7.12Ten Commandments of Good Listening7.13Summary7.14Keywords7.15Self Assessment Questions7.16Suggested Further Readings7.0OBJECTIVESAfter studying this unit, students should be able to:Comprehend the importance of acquiring good listening skills Distinguish between hearing, listening and understanding Understand the process of listeningIdentify types of listeningGrasp the importance of active listeningIdentify blocks to good listeningDescribe barriers to good listeningAcquire ways and means of enhancing listening skillsAppreciate the role of taking notes while listeningState the ten commandments of good listening
Description
Ability to listen effectively has emerged as the most strategic skill for managers and leaders. Most people are pleased when they are listened to rather than when they are talked to. Also the less a person talks, the more others like to listen to him.
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