Structure_Essentials of Oral Communication

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STRUCTURE (ESSENTIALS OF ORAL COMMUNICATION SKILLS)4.0Objectives4.1Basics of oral communication4.2Power of Speech4.3Characteristics of Good Speech4.4Traits of a Good Speaker4.5Advantages of Oral Communication4.6Styles of Oral Communication4.7Communication Grid4.8Elements of Styles of Communication Behaviour4.9One is as good as one thinks4.10Assertive Rights of Individuals4.11Strategies for Assertive Style of Communication4.12Traits of Assertive Style of Communication4.13Determining / Changing Style of Communication4.14Summary 4.15Keywords 4.16Self Assessment Questions4.17Suggested Further Readings4.0OBJECTIVESStudy of this unit will enable students to:Appreciate importance of oral communication – speaking and listeningUnderstand the power of speech and its characteristicsAcquire traits of good speakersLearn the three basic styles of communicationUnderstand individuals’ rights for assertive communicationGrasp strategies of assertive communicationDetermine and modify own style of communication

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Oral communication stands for words uttered through the mouth and excludes nasal resonance. It encompasses both speaking and listening. Spoken words are powerful weapons for influencing others to accomplish objectives. Powerful speakers can inspire or dispirit, build or relax tensions, incite quarrels or make friends, turn hostile group in to a supportive one and vice versa, stir people to revolt or become docile, persuade people to take long march or stay at home etc.

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IILM Institute
Post Graduate Program in Management
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