Quality Assurance Of Innovation Management in Microfinancing byBabu Appat : Quality Assurance Of Innovation Management in Microfinancing byBabu Appat
The Main Objective of Financial Inclusion : The Main Objective of Financial Inclusion Bring the underprivileged under banking
It’s a gross disadvantage to be outside the banking umbrella
Present Scenario : Present Scenario Two billion adults around the world are not having even a savings account*
90% of them are from Africa, Latin America, Asia and the Middle East *
* World Bank report 2010
Why are they outside?* : Why are they outside?* The individual’s lack of information
Lack of information about the conveniences of banking services
Lack of marketing efforts of the banker
Lack of proper information dispensing efforts on the banker
Fear and barriers created by the serving personnel
*CAG report 2010
Improving the quality : Improving the quality At the point of service (PoS)
Quality Assurance : Quality Assurance Personnel level
Product level
Material level
Quality Assurance : Quality Assurance Personnel level
Bettering the thinking : Bettering the thinking Training concept of life level enrichment
Quality Assurance : Quality Assurance Product level
Bettering the products : Bettering the products Fine tuned products
Need knowledge
Pre-launch tests
Product modifications
Test launch
Launch in the right market
Continuous feedbacks
Product adjustments
Quality Assurance : Quality Assurance Material level
Matured materials : Matured materials Forms and files
Simplification of processes
Bill Standardisation : Bill Standardisation Payer receiver endorsed
Context specified
Amount specifed document for all payments
Organisation/individual level
Manifold benefits : Manifold benefits Suitable for even smaller/accumulated payments
Suitable for manual/mechanised systems
All accounted payments
Tax deduction at source easy
Taxes can be made the minimum
Hard currency usage can be minimised/eliminated
Every individual/business organisation
It enhanced quality upgradation : It enhanced quality upgradation Rational upgradation
No fancy purchases
Right choices : Right choices Mobile V/s
ATMs
Thank you : Thank you babuappat@gmail.com
www.youtube.com/thetrainingclasses