Slide 1 : Leadership of Culture, Diversity and the Learning Organisation 11-1
Learning Objectives : Learning Objectives The power of culture.
Distinguish between a weak and strong culture.
Low and high performance cultures.
Symbolic and substantive leadership actions.
The four cultural value types.
Three levels of moral reasoning.
Primary reasons for embracing diversity.
Leader’s role in creating learning organisation. 11-2
Culture : Culture The set of key values, assumptions, understandings and ways of thinking that is shared by members of an organisation and taught to new members. 11-3
Characteristics of Low-Performance Cultures : Characteristics of Low-Performance Cultures Insular thinking
Resistance to change
Politicised internal environment
Unhealthy promotion practices 11-4
Characteristics of High-Performance Cultures : Characteristics of High-Performance Cultures Culture reinforcement tools
Intensely people oriented
Results oriented
Emphasis on achievement and excellence 11-5
Symbolic Leadership Actions for Shaping Culture : Symbolic Leadership Actions for Shaping Culture Leaders serve as role models
Ceremonial events for high achievers
Special appearances by leaders
Organisational structure 11-6
Substantive Leadership Actions for Shaping Culture : Substantive Leadership Actions for Shaping Culture Replace old culture members with new members
Change dysfunctional policies and practices
Reengineer strategy-culture fit
Realign rewards/incentives, resources
Facilities design
Develop a written statement 11-7
Types of Organisational CultureDegree of Environmental Turbulence : Types of Organisational CultureDegree of Environmental Turbulence Competitive Culture Adaptive Culture Bureaucratic Culture Cooperative Culture External Internal Stable Dynamic S
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F
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s 11-8
Framework of Value Dimensions for Understanding Cultural Differences : Framework of Value Dimensions for Understanding Cultural Differences Individualism Collectivism High Uncertainty Avoidance High Power Distance Long-term Orientation Short-term Orientation Low Power Distance Low Uncertainty Avoidance Masculinity Femininity Formality Informality Scarce Time Orientation Abundance Time Orientation 11-9
Achieving Diversity : Achieving Diversity Obstacles Policies
and
Practices Ethnocentrism Glass
Ceiling Unfriendly
Work
Environment Stereotypes
and
Prejudice 11-10
Slide 11 : Low Levels
of
Conflict Bias-Free
Environment Culture of Diversity Diverse
Leadership
Structure Strong
Identity with
Organisation 11-11
Enhancing Organisational Learning Guidelines : Enhancing Organisational Learning Guidelines Encourage systems thinking, creativity and experimentation
Provide incentives for learning and innovation
Build confidence in followers’ capacity to learn and adapt
Create a shared vision for learning
Broaden employees’ frame of reference
Create an environment where people can learn from mistakes. 11-12