CBSE Business Studies sample paper class XII 2009

http://www.cbseguess.com/-------------------------------------------------------------------------------------------------------www.cbseguess.com Other Educational Portals www. icseguess.com | www.ignouguess.com | www.duli fe.com | www.magicsense.com 1 Sample Paper -2009 CLASS : XII SUBJECT : Business Studies MAX MARKS: 100 TIME : 3 hours GENERAL INSTRUCTIONS: 1. Answer to questions carrying 1 mark may be from one word to one sentence. 2. Answers to questions carrying 3 marks may be from 50-75 words. 3. Answers to questions carrying 4-5 marks may be about 150 words. 4. Answers to questions carrying 6 marks may be about 200 words. 5. Attempt all parts of the question together.. 1. Name the level of management engaged in interpreting the policies framed by authorities. 1 2. “The principles of management are applied to all types of activities.” Which characteristic of management is highlighted by this statement? 1 3. The subordinates in a company receive orders regarding their work from different operative heads for the same task. Which principle of management is being overlooked? 1 4. Fayol pointed out the danger and costs of unnecessary labour turnover in one of his principles. Name the principle. 1 5. What is referred by primacy of planning? 1 6. Give one difference between method and procedure. 1 7. Name any two important traits of a leader. 1 8. Anita, a HRD Manager, casually mentioned to one of her staff about the leave policy she was planning to implement. Even before the policy was announced she started getting the reactions. Name this type of communication. 1 9. Which consumer right suggests that a consumer has a right to register his dissatisfaction? 1 10. What is the limit for amount of compensation claimed, to make a complaint in a state commission for goods and services? 1 11. Taking corrective action is the last step in the process of one of the function of management. (a) Name the function (b) State the other steps of the above function 3 12. “The primary function of financial management is to forecast financial requirements.‟ State the name of this function and explain its two objectives. 3 13. Which capital do you need to ensure sufficient liquidity in your organisation? Give its 3 http://www.cbseguess.com/-------------------------------------------------------------------------------------------------------www.cbseguess.com Other Educational Portals www. icseguess.com | www.ignouguess.com | www.duli fe.com | www.magicsense.com 2 meaning. State any four factors that determine its requirement. 14. State any three functions of stock exchanges. 3 15. Explain how coupons, contests and rebate help in sales promotion. 3 16. Discuss the steps in the process of organizing. 4 17. “Internal recruitmen is cheap and less time consuming. But still it also has some limitations.” Discuss. 4 18. Directing is a complex task. A manager can take help from certain guiding principles. Discuss any four of these. 4 19. “Planning is looking ahead and controlling is looking back.” Comment 4 20. What are the responsibilities of a consumer while purchasing, using and consuming goods and services? State any eight of them. 4 21. “Management is a profession.” Do you agree? Give reasons in support of your answer. 5 22. “The understanding of principles of management is necessary for a manager.” Do you agree with the statement? Give reasons in support of your answer. 5 23. “It is difficult to manage operations without formal planning. But in our daily lives things do not always go according to plan.” Discuss. 5 24. Discuss various money market instruments. 5 25. „Labeling provides detailed information‟. Discuss various functions performed by a label. 5 26. “Delegation is an important part of organizing function of management” Explain the importance of delegation in the light of the above statement by giving any six points. 6 27. Explain, in brief, the following methods of training for the workers: a) Apprenticeship programme b) Vestibule training c) Job-rotation, and d) Internship training 6 OR As a personnel manager of your company. You want to appoint some staff. Explain the „Selection Procedure‟ you should follow for this. 28. Rohit is concerned about the misunderstanding and confusion instructions by superiors create in the organisation. Explain the barriers to proper communication. 6 OR http://www.cbseguess.com/-------------------------------------------------------------------------------------------------------www.cbseguess.com Other Educational Portals www. icseguess.com | www.ignouguess.com | www.duli fe.com | www.magicsense.com 3 Neha is considering of giving psychological and emotional incentives to her staff to increase productivity. What are these incentives called? Explain any six types of these incentives. 29. Financial Management is concerned with the solution of three major issues relating to the financial operations of a firm. Discuss them. 6 OR For your new manufacturing unit you have to decide about the relative proportion of debt and equity. Discuss the factors you would keep in mind to take a decision. 30. Define Marketing Mix. Explain briefly the components of marketing mix. 6 OR What is price? Discuss various factors which affect the fixation of price of a product. Paper Submitted by: Pramod Dalmia Email:-pramod_dalmia@yahoo.co.in Phone No. 07312565665