APPENDIX – Setting up of questionnaire
The building up of the questionnaire
The questionnaire items used come from:
The “readiness for organizational Change from Holt, Armenakis, Field, (2007).
The openness to organizational Change from Devos,, (2008)
The openness to change from Chawla, keloway (2004) that offers also the main characteristic of this methodology.
The commitment to Organizational Change (Meyer, 2002)
Diagnosis of leadership, communication and vision from Cohen and Kotter, 2005)
In addition:
Several complementary tools used by n. 1) (Holt) and in particular: on individual perceptions (Wanberg Banas); Trumbo (1961) on attitudes towards change personal perception; Mayer and Davis on Trusts and ability of managers; rebelliousness (Hong and Faedda);
Locus of Control from Rotter.
Readiness Holt Capability to implement change
Appropriatemess
Personally beneficial nature of change
(Semior Management support)
Organizational beneficials of Chnage Openness Davos and Chawla Wanberg- Banas Type of Commitment (Culture) Herscovitch Vision on CN Kotter Palmers 11 questions
Items from Holt
26 total
20 READINESS:
READINESS:
10 organization
10 individual
SM Drivers of change:
4 direction
11 updating
4 animation
1 dialogue
12 organization
READINESS (HOLT)
A. APPROPRIATENESS (HOLT)
direction
CN matches the priorities, (mission, vision) of UN (WE) - awareness (scala normale) – appropriateness (tradizionale)
Q Qualitative questions will follow: (direction) choice between:
CN will keep energized UN mission
CN will re-energize UN mission
CN will not provide UN mission with any energizing effect
CN will take negative energies to UN mission
Open answer
Creates direction
There are legitimate reasons for UN China to make CN strategy starting (WE)
There are a number of rational reasons for this change to be made (WE)
Qualitative questions related to this:
Q UN China adoption of CN strategy will (direction):
provide the agencies with a clear, new, sense of direction
boost the UN China pathways
confuse the picture of its priorities
have no effect on the sense of direction
open
Q UN China will adopt CN strategies (direction):
according to an array of emerging internal patterns already happening;
according to clear specific guidelines decided at central level
according to clear indications elaborated by the Senior Management in UN China;
randomly;
open
Q UN China will move to CN (position at the external):
to be leader in the Low Carbon Arena
to adequate its reliability to the competitors
to show consistency to its action
to attract partnerships
open
Q UN China will move to CN (updating)
setting free its personnel in updating many operational frames as they do not fit anymore with the external environment
empowering Senior Management in establishing new operational requirements that need to be updated to the external circumstances
allowing better control on the existing sets of tasks and results on behalf of single teams and officers, as the external circumstances will require it
with no impacts on the balance of individual frames of action;
open
Q UN China will take CN strategy (updating)
as a strong opportunity to let teams and indivduals renovate several patterns of function;
as an opportunity to plan a change in the usual patterns of functionality
as any other long-term mission that will fit in the existing functions
as a specific target that will need strict top-down guidance
open
Q When UN China will implement a CN strategy (animation)
will leave that experimental bottom-up organizational activities be implemented, where surely the existing personnel will find new unexpected opportunities
will re-organize the work through new rigid top-down approaches
will leave unchanged the existing precise organizational structures
will leave unchanged the current animated organizational setting of UN China
open
Q UN China will take actions on CN (animation):
availing the creative endeavors of the existing personnel finding innovative opportunities for fill the target
starting from a strict identification on what must be done with the help of experts
assigning strict tasks to the team leaders
assigning a specific team of organizing the work
open
Q CN strategy will: (dialogue):
be a chance given to UN China to define better the borders of its internal structure and action on a number of issues
be a chance given to Senior Management to make the organization definitely walk the talk on a lot of current issues
be a chance given to UN China to stimulate open and frank discussions at all levels on threats, opportunities, strengths, weaknesses of the organization
have strong influences only on technical aspects of the organization
open
Q The adoption of CN measures will (dialogue):
will stimulate fun discussions among the employees on individual patterns of life and workstyles
will be a very complicate issue to manage carefully at individual level, that will become a mandatory subject of discussion within our own teams
will oblige each of us to show good performances
will be well and easily administered from one of the teams, discharging any impact from the whole of UN China;
open
Q UN China will save money getting the Carbon Neutrality
Q UN intends educating its employees and members to the CN through this change to CN
Open answer ?
Dir.
UN in China will benefit from going to CN (WE)
When we will implement CN strategy our customers, stakeholders, etc. needs) will be better addressed (or reliability in front of stakeholders and partners, Cooperation Community Players, more productive) (WE)
Some qualitative questions regarding the relationship with external
Dir.
(I think we are implementing CN strategy just because we are UN) (WE)
(It is critical for UN to move in the direction of CN).
Dir.
(It doesn’t make much sense for UN to enter into this CN game) (WE)
Dir.
updating
CN will improve UN China Efficiency (WE)
updating
I cannot imagine how CN will make things better than the way UN china is now (WE)
Reasons for saying that: qualitative
updating
The time that will be spent on CN should be spent for changing something else that sound more appropriate to me (WE)
What changes, qualitative questions?
updating
C. Change efficacy (HOLT)
animation
I do not anticipate any (which are) problems adjusting to the changes we will have when CN strategies will be adopted (WE)
Qualitative questions: a big change, which kind of changes
Animation
There are some new tasks that will be required when we will have CN ongoing that I can see clearly (WE)
Qualitative
animation
I am sure UN will provide a long training in order to get successfully this change strategy (WE)
Updating
10 individual
D. Personally beneficial (HOLT)
People in my situation (situation: level, department, team, organization, operational/program) will not have any benefits (scarce corporation attitude) (I)
updating,
When this change will be implemented I do not believe there is anything for me to gain (I)
updating,
My future in UN will be positively affected because of this CN strategy (Self-Esteem) (I)
updating
CN in UN will give me new career opportunities (Self-esteem) (I)
updating
When the implementation of CN will happen, I can envision financial benefits for me (I)
updating
(The effort required to implement CN is small when compared to the benefits I’ll gain from it.(I)
Upda.
Change effect (I) (HOLT)
This change (CN) will make my job (interesting, more suitable, more attractive for other possible employers, easier?) (I)
animation
I am suspicious that the reasons behind this CN strategy have nothing to do with improvement of employees’ situation (I).
animation
In the long run I feel it will be worthwhile for me if the organization adopts CN strategy (I)
updating
I am interested. I feel sincerely open to discuss all the reasons that are behind this CN strategy (I)
dialogue
SELF ESTEEM (from Holt)
When I set my mind to CN, I can learn everything that will be required when this change Is adopted (self-esteem) (I)
My past experiences make me confident that I ‘ll be able to perform successfully after this CN strategy is made operational (self-esteem) (I)
CN seems having too many implications (too many tasks) in its possible implementation (I am intimidated) (Self-esteem) (I)
When I heard that CN strategy was to be adopted I thought that it suited to my beliefs and skills perfectly (self-esteem) (I)
Which are your beliefs or skills (qualitative exploration)
There are some tasks that will be required that I do not think I can do well (threatening and self-esteem) (I)
Qualitative
When we’ll implement the change and the CN strategy, I feel I can handle it with ease (SELF-Esteem) (I)
B. Management Suport
Our seniors leaders have (or will) encouraged all of us (have shown that they will be committed to this CN strategy) to embrace CN
Our organization top decisione makers (out of China) have put all their support behind CN strategy
Every senior maanger has stressed the importance of this change
Most senior leader of our organization is committed to CN
I think we will spend a lot of time on CN when the seniors will be not committed to this CN
Management wil send a clear signal that UN is going to adopt CN
Which benefits: qualitative (da Dunphy, page 155
UN will be more flexible to respond to a changing demand
UN will develop core skills and competences, investing in people and resources
UN will develop Human Capital
UN will develop Knowledge management
UN will make effective use of technologies and will increase its direct technological knowledge
UN will be more efficient in any performance
UN will be able to strengthen its partnerships
UN will innovate its organizational structures and its organizational culture
UN will become more reliable to its stakeholders
UN will displace better its CSR strategies
Social support
Appropriateness in the skills
How much your immediate supervisor will be available (skilled/capable) to discuss with you about Carbon Neutrality strategic enviroment) (I) (dialogue)
How many people in your office will be available (skilled/capable) to discuss with you about Carbon neutrality strategic enviroment) (I) (dialogue)
Many
Several
do not know
Just 1 or 2
no one
How much out of your work you wil find people be available (skilled/capable) to discuss with you about Carbon neutrality strategic enviroment) (I) (SM Neutral)
Change related self-efficacy
Wherever CN can go I am sure I can handle it (I) (animation)
I get nervous that I may not be able to do all that is demanded of me by CN strategic endeavors ® (I) updating)
Though I may need training, I have little doubt I can perform well under the CN (I) (?)
Information-status
The information I receive about small, medium and big changes has always been timely in my organization (WE) (all 4 drivers)
The information I receive about small medium big changes has always been useful (WE) (all 4 drivers)
Information I receive abut small, medium big changes has always adequately answered my questions (WE) (all 4 drivers)
To be continued on INFORMATION (WE) (double ways etc.etc… all 4 drivers)
Evaluate more the level of dialogue
PARTicipation
I have been able to ask questions about the changes proposed and realized in the past and this has been an useful way of proceeding in my organization (WE) (4all)
I have been able to participate in the implementation of changes proposed without any difficulty (WE (4all)
I feel to have some control over the change by virtue of my position (WE) (4all)
If I wanted I could have input into the decisions being made about the future (WE) (4all))
Commitment to change items (light blue)
3 dialogue
5 direction
3 updating
Appropriateness In the values (affective)
I believe in the value behind a CN strategic move (I) (dir.)
Appropriateness in the direction
CN will be a perfect strategy to be adopted now in China by UN (WE) (dir.)
Management is making a mistake by introducing this change now ® (WE) (dir.)
A CN strategy serves an important purpose (WE) (dir.)
Qualitative: can you describe it?
Things would be better without this change ® (WE) (updating)
Appropriateness
This change, associated to Carbon neutrality is absolutely necessary ® (WE) (updating)
why?
Continuance
Appropriateness continuative
I do not feel to have choice but to go along with this change (I) (updating)
UN China do not have choice but to go along (WE) (updating)
We are feeling pressure to go along (WE) (dialogue)
UN China has too much at stake to resist this change (WE)
It will be too costly to resist this change (WE)
It will be risky for UN officers to speak out against CN moves (WE) (dialogue)
(Resisting to CN is not a viable option (WE)
Appropriateness Normative
I feel a sense of duty to work towards this change (I) (direction)
(I do not think it would be right for us to oppose CN (WE)
I would feel badly about opposing this change (I)
11. (It would be irresponsible to resist this change), direction
why?
I would feel guilty about opposing this CN (I)
12. I do not feel any obligation to support CN ® (I) (dialogue)
Kotter
2 direction
1 animation
2 updating
Appropriateness In relation to the Vision (direction)
I could match easily the current UN vision and my job description (I)
Try to describe the match In One sentence (non-mandatory) (animation)
I understand the vision that CN will bring in UN (I)
Try to describe in one sentence (non mandatory)
Qualitative on UN China (direction)
UN vision regarding CN is flexible enough that it can be changed in light of changing environmental conditions or feedbacks received by all the employees (in a bottom-up approach) (We) (updating)
Our vision takes always into consideration our organization, the external environment and competitive trends (WE) (updating)
See some competitors that can reach to act more in line with the vision that UN would give to CN (WE)
Which organization
(Direction)
From Nelissen et al. (2008)
Unfreezing phase
(1) Corporate survival:
. Without the planned organizational change the organization would not survive.
(2) Personal opportunities:
. I considered the organizational change as a chance to show my qualities.
(3) Positive state of mind:
. From the beginning I took up a positive state of mind on the organizational change.
(4) Fear tasks:
. I was afraid to become appointed with less attractive tasks in the course of the
organizational change.
(5) Fear atmosphere:
. I was afraid the atmosphere at work would deteriorate.
(6) Lack of confidence:
. I had no confidence in a successful enrollment of the organizational change.
From Palmers (et al. 2009)
DIALOGUE Direction
The managers believe that a different future will be open through CN?
Measurement -----------------
\
DIALOGUE Organizational Context
Do you think that UN China could put in place something similar to processes of total quality management process that could facilitate the CN goals?
RETROSPECT --- UPDATING Processes functions
have you ever redesigned business processes?
Have you ever experienced a re-profiling?
How you feel individual-oriented or corporate-oriented according to your experience of UN to your duties?
ANIMATION Competitor benchmarking
If you should consider competitors working on CN: UN system is in first row, or behind, etc….
COV. Customer focus
You are familiar with the main counterparts of your organization...and you know them well
DIALOGUE UPDATING Rewards
Do you think that being innovative (or taking some risks) is well rewarded in UN?
DIALOGUE RETROSPECT Organizational structure
The structure is rigid and unchanged in the last 5 years?
Or you assisted to many reorganizations?
Communication
You can define your organization a two-ways (top-down and bottom-up) communication
organization
DIALOGUE Organizational hierarchy
do you define your organization few level of hierarchy or an engulfed-with different layers of
organization
Prior experience with change Do you remember major changes in the recent past in your organization?
Do you ever experienced changes in your work?
DIALOGUE Morale Team spirit? Voluntary extra effort? Trust or mistrust?
DIALOGUE Innovation Is discouraged to work intra-teams etc.
Additional References
Cole, M.S. Harris, S.G. Bernerth J, B. Exploring the implications of vision, appropriateness, and execution of organizational Change in Leadership & Organization Development Journal Vol. 27 No. 5, 2006 pp. 352-367 Available on internet at: www.emeraldinsight.com/0143-7739.htm (accessed March2010)
RAINE, A. ROGER, D.B. AND VENABLES, P.,H, (1982) Locus of Control and Socialization in JOURNAL OF RESEARCH IN PERSONALITY 16, 147-156
TRUMBO, D. A.,1961, INDIVIDUAL AND GROUP CORRELATES OF ATTITUDES TOWARD WORK-RELATED CHANGE Journal of Applied Psychology, Vol 45, No. 5, 338-344
Rotter, J. (1966). Generalized expectancies for internal versus external control of reinforcements, Psychological Monographs, 80, Whole No. 609. Available on internet at: http://wilderdom.com/psychology/loc/Measures.html#TypesMeasures
Marsh, H. W. & Richards, G. E. (1986). The Rotter Locus of Control Scale: The comparison of alternative response formats and implications for reliability, validity and dimensionality. Journal of Research in Personality, 20, 509-558.
Marsh, H. W. & Richards, G. E. (1987). The multidimensionality of the Rotter I-E Scale and its higher order structure: An application of confirmatory factor analysis. Multivariate Behavioral Research, 22, 39-69.
Nelissen, P. Selm, van, M. Surviving organizational change:
how management communication helps balance mixed feelings
Corporate Communications: An International Journal Vol. 13 No. 3, 2008
pp. 306-318 Available on internet at: www.emeraldinsight.com/1356-3289.htm
Rotter, J. (1966). Generalized expectancies for internal versus external control of reinforcements, Psychological Monographs, 80, Whole No. 609. http://wilderdom.com/psychology/loc/Measures.html#TypesMeasures
Appendix 3 - Message for trial
Dear Colleagues,
On behalf of the UN Country Team Carbon Neutrality Task Force, I am writing to kindly request that you assist us by sharing your thoughts about the Carbon Neutrality process through our Carbon Neutrality and Change Survey available at . As you may already know, since October 2007, the UN Secretary General, Ban Ki Moon has announced to the world our organization’s commitment to walk the walk on the vital issue of climate change. He then stated: “Around the world, nations, cities, organizations and businesses are looking afresh at green options. At the UN, I have instructed that the plan for renovating our NY HQ should follow strict environmental guidelines. I asked the chief executives of all UN programmes, funds and specialized agencies to move swiftly towards Carbon Neutrality”.
This commitment has been gradually strategized in the United Nations Climate Neutrality Initiative. Recently, UN China has been conductinglearning and knowledge sharing activities on climate change and launched an internal operational initiativeknown as the UN Climate Neutral Initiative in China.
The objective is to move the UN China agencies and teams towards achieving Climate Neutrality in our operational activities. On February 9th 2010, the UN Country Team approved an Action Plan where joint activities will be undertaken by the Operations Management Team and the UN Theme Group on Climate Change and Environment.
As a first and very important UNCT-wide activity, the Carbon Neutrality and Change Survey will inform us on thepotential UN China response to the Carbon Neutrality process and will provide recommendations for the development of the UN China Carbon Neutrality Strategy.
Please, do take a few minutes to participate in this survey! We value your honest input immensely and the more colleagues respond the more valid and informative the results will be. In order to ensure both individual and agency anonymity, no respondent login information is required and there are no questions to identify in what agency a respondent works. The questionnaire will be open until xx May 2010.
Thank you in advance for your invaluable and very active contribution!
Warm regards,
ANNEX 3 – 2nd message of Trial
From: Andrea Office
Date: Mon, 17 May 2010 20:32:56 +0800
To: Andrea Office
Conversation: Trial Group of UN China Carbon Neutrality and Change Survey Subject: Trial Group of UN China Carbon Neutrality and Change Survey
Dear friends,
Thanks for having accepted to be part of the Trial Group of the “UN China Carbon Neutrality and Change Survey”.
This trial is a substantial step to improve the effectiveness and the reliability of the items, and, in particular is aimed to make shorter the survey. This will be done partially in automatic, on the basis of the factor analysis applied to your answers, and partially through your direct feedback in the days following the completion of the trial. Taking into account several commitment we are called these days, you have time to fill the questionnaire until Friday May 21st 12h, in order to give me the possibility to work on the analysis of the answers, during the weekend.
Should some of you for any reason abandoning the trial, please to notify it to me in order I can do my best to replace him/her in order to reach the number needed for such an exercise.
The questionnaire is absolutely anonymous, and anonymous are also the single UN agencies everybody of you belong to.
To start the trial please to click on
http://www.zoomerang.com/Survey/WEB22AND8CG7VC.
All the general information on you and the quantitative answers are mandatory. Though the qualitative answers and the open answers are not obligatory to fill the survey, in order to save the time of the respondent, we consider it very substantial to characterize the survey. If, as we expect, the text of much part of items in the final questionnaire will not result highly different from those in the trial, your answers will be added to the outcome of the main submission, avoiding you the repetition of the survey. Best Regards
Andrea on behalf of UN Climate Neutral Initiative in China
------ End of Forwarded Message
Ann. 1 Survey initial page
Appendix - Message for the final Survey
From: Webmaster CN Sent: Monday, June 07, 2010 6:00 PM To: abdul@iist.unu.edu; Abdurrahim.Siddiqui@wfp.org; abh.singh@unesco.org; adam mahamat; ao@iist.unu.edu; aihuawu@adb.org; goua@wpro.who.int; a.hao@unesco.org; Alessandro.Esposito@wfp.org; a.amadio@unido.org; pci@iist.unu.edu; chiu@unhcr.org; amelia chung; Anahit.Sadoyan@wfp.org; Andrea De Angelis; herbert@ilo.org; aw.passmore@unesco.org; anthea.webb@wfp.org; antonio@iist.unu.edu; ariellee3@gmail.com; alee2@imf.org; azatullah@iist.unu.edu; huangb@wpro.who.int; dingb@wpro.who.int; dengbs@ilo.org; Bayar.Purevsuren@wfp.org; b.kaldun@unesco.org; Jia.Beibei@fao.org; Beiyan Xie; coquelin@unfpa.org; b.wang@unesco.org; bba@iom.int; icemoon_li@yahoo.com.cn; huangchunlanundp@sina.com; Blanca.Lobator@wfp.org; bokchul song; caihong@unfpa.org; canaria gaffar; Carsten Germer (COSU Director); c.wong@unido.org; cecile pentori; cbista@adb.org; chlee@ilo.org; cf.zhang@unesco.org; lichangxin2@126.com; zhuchangyou@ilo.org; cqu@unicef.org; sum@unhcr.org; Chenchen.Hu@wfp.org; chengcheng@adb.org; xuec@unaids.org; chu@unicef.org; cchu@adb.org; leec@wpro.who.int; ChoiIl.Yong@wfp.org; RiChol.Ho@wfp.org; Kim.CholJin@wfp.org; RiChol.Ryong@wfp.org; ChonIL.KIm@wfp.org; 555@undp.org; lic@unaids.org; liao.chongguang@fao.org; C.Nan@unido.org; chonglian@adb.org; ngaothep@unhcr.org; halacasc@ilo.org; FoergwimmerC@wpro.who.int; YuChun.Hyok@wfp.org; Hong.ChunSong@wfp.org; richun.yong@wfp.org; Jon.ChungHyok@wfp.org; cli@unicef.org; wenc@wpro.who.int; Chunqian.Jiang@fao.org; czhao@unicef.org; liuchunxiu@ilo.org; coffee@iist.unu.edu; osbornec@wpro.who.int; hennigc@wpro.who.int; tunonc@wpro.who.int; gao@unfpa.org; bj2009ocbydf@yahoo.com.cn; dageng.liu@wfp.org; drutstein@unicef.org; dwang@unicef.org; Dan Li; danxu@adb.org; dluo@unicef.org; fangd@wpro.who.int; d.liang@unido.org; d.ziyasheva@unesco.org; dli@adb.org; Dexiang Wang; dsun@unicef.org; dmcloughlin@unicef.org; dhipgrave@unicef.org; d.fu@unesco.org; dimitri@unidoitpo.org.cn; Dong Wang; wangdongling@ilo.org Subject: (UN China Community) Survey on Carbon Neutrality and Organizational Change in UN China
Sender: guobin.xiao@undp.org
----------------------------
Dear UN China colleague I am writing to kindly request your assistance by sharing frankly your thoughts about the Carbon Neutrality process through our Carbon Neutrality and Change Survey, which is available at http://www.surveygizmo.com/s3/309061/UN-China-Carbon-Neutrality-and-Change-Survey. As you may already know, since October 2007, the UN Secretary General, Ban Ki Moon has announced to the world our organization's commitment to walk the talk on the vital issue of climate change. He stated: "Around the world, nations, cities, organizations and businesses are looking afresh at green options...I asked the chief executives of all UN programmes, funds and specialized agencies to move swiftly towards Carbon Neutrality". This commitment has been gradually strategized in the United Nations Climate Neutrality Initiative . (See also: http://www.unep.org/climateneutral/) Recently, as you may be aware, UN China has been conducting the Common learning and knowledge sharing activities on climate change and Carbon Neutrality and launched a proactive internal operational initiative known as the "UN Climate Neutral Initiative in China”. The objective is to move the UN China agencies and teams towards achieving Climate Neutrality in our operational activities. On February 9th 2010, the UN Country Team approved an Action Plan where joint activities will be undertaken by the Operations Management Team and the UN Theme Group on Climate Change and Environment. The initial carbon assessment is comprised of 1) A carbon assessment by each agency; 2) A short commuting survey to calculate approximate commuting emissions; 3) A survey on Organizational Change and Sense-making: and this survey is aimed to this purpose.
The information gathered through these tools will allow us to make an initial carbon assessment and recommendations on change strategies and next steps. In particular this Carbon Neutrality and Change Survey will inform us on the potential UN China response to the Carbon Neutrality process and will provide recommendations for any development of a brand-new UN China Climate Neutrality Strategy. Please, do take a few minutes to participate in this survey! We value your frank input immensely and the more colleagues respond the more valid and informative the results will be. In order to ensure both individual and agency anonymity, no respondent login information is required and there are no questions to identify in what agency a respondent works. The questionnaire will be open until 27 June 2010.
Andrea De Angelis on behalf of “UN Climate Neutral Initiative in China”.
Appendix - Message for organizing the interviews
From: Silvia Morimoto Sent: Monday, July 12, 2010 11:05 AM To: andrea.deangelis@undp.org; herbert@ilo.org; zhongjun.zhang@fao.org; ayen@unaids.org; m.bista@unesco.org; mkhan@unfpa.org; lamnj@unhcr.org; dmcloughlin@unicef.org; tunonc@wpro.who.int; a.amadio@unido.org; Hollenbeck@unapcaem.org; E.Clarence-Smith@unido.org; julia.broussard@unifem.org; Silvia Morimoto; Pablo Barrera; zhang.shigang@unep.org; giovanni.nicotera@unodc.org Cc: Pablo Barrera; Li He; alketashehu@hotmail.com; Subject: Carbon Neutrality Survey and Interviews Importance: High
Dear UN colleagues, Thanks for the interest shown to the process of “sensemaking” on Carbon Neutrality. In the last weeks, a Survey received a strong contribution from UN Staff, and 82 people filled the survey (15% of UN China Staff). Therefore we can summarize to have registered a great success and all the agencies and many staff members helped a lot to make the survey working: thanks a lot to all of you for this. The success of this exercise convinced us to go further, and now we are planning to have “sensemaking” interviews (60 Minutes) with you to comment the results of the survey. I’d really appreciate your availability or the one of your deputies or strict collaborators, to contribute to this interesting exploration, that will be conducted starting from next Monday 19th July, by Andrea De Angelis, Senior Climate Change Advisor, UNDP China and Alketa Spahia, Research Support Specialist. The documents attached should make easier the interview and can result helpful to seize the big endeavors that was behind the Survey. I am sincerely confident you will appreciate it. Looking forward to receiving your kind feedback, we are going to contact you during the week to secure an appointment with our experts. Best Silvia
Open Answers – Text Analysis
Please write a few words to explain how Carbon Neutrality Strategy matches or does not match the UN China priorities
ID Response Data
5 I feel China is making serious efforts to achieve significant reductions in carbon emissions
13 It complies with the MDG
16 it is the problem China is facing
19 climate change set as one of the priorities in the next five year plan
25 Too much travel
27 Protecting the environment is a huge priority for UN China, so the strategy shows that UN China's people are aligned with its goals in their everyday actions.
28 UN China priority on low carbon
32 Aligned programme towards carbon neutrality and green office processes
34 Climate Change is one of three outcomes in the new UNDAF
40 It coheres with China's goal of more environmentally friendly development
42 The UN in China's mission is to support the Chinese government in achieving and more equitable and sustainable development and as such objective's core idea is a low-carbon society, the UN contributing to such idea starting from
its own courtyard is certainly in line with its priorities in China. A UN (China) leading by example not only reaches the goal of actually reducing the organization's imapct on the Chinese environment but is also is an extremely
powerful message of encouragement for the Chinese government to follow the same path
43 It's clear that UN China is committed to reducing carbon emissions in China.
45 focus on protection of environment, rational use of limited resources, find alternatives, polluition reduction
59 Carbon Neutrality Strategy should match all organisational priorities, especially the UN and in China where energy issues are a high priority.
63 It matches priorities for sustainability
64 Carbon neutrality contributes to adapting climage change, which is one of the UN China priorities.
66 as the development goal
69 Examples must be set by those preach the need to reach a low-carbon future
70 Environment is an important issue globally.
72 In my office, the green office idea is conducted well.
73 Carbon Neutrality Strategey matches the UN China priorities because China's mode of development matches the strategy.
90 Starting from saving papers to purchase carbon credit for certain events, UN China has prioritize the staff awareness and project implementation to be as green as possible.
92 I think it should be UN China strategy, however only when all offices have put it as the priority and come up with an action plan, we can say we put it a pririty
93 UN China takes the leading role in the process of Carbon Neutrality Strategy, setting example for others
94 Carbon emission is the national priority, and UN China should take the lead.
97 When national governments hesitate to commit to lower carbon consumption, the UN should take a leading role in managing and implementing the strategy.
100 Lack of the practical actions for each agency
102 China is a polluter and yet still a developing countries. The development path should be different from the developed countries to make it sustainable.
104 respond to climate change is one focus of the UNDAF
111 Each organization,including un China has the obligation to neutralize the carbon emission. the fundemental solution we can mitigate the impact of C.C. is to change the way of conventional energy consumption.
114 Chinese government is taking much effort to address this issue.
116 Good for achieving UN Millennium Development Goals
120 Climate change mitigation is a key part of UNDAF and CPD. UN China needs to lead by example.
124 Some low-carbon initiatives
There are legitimate reasons for us NOT to initiate a Carbon Neutrality process
Please list briefly a few of the reasons behind your answer
ID Response Data
5 It is in everyone's best interest to be carbon neutral or at least to try to achieve it. "If we all do a little, we can do a lot."
13 The Carbon Neutrality inititiave is necesssary for all organizations, not only UN.
27 UN China does all sorts of important work. If this work is disrupted by the process to any large extent than the costs may not be justifiable.
28 Chinese government strongly support carbon neutrality
32 Both National and UNDP policies are in favor of carbon neutrality
40 There is a clear need for this process
42 It is time to show in practice that positive change is possible and that the UN as leading international organization is strongly committed to it. No reason, not even budget considerations, is more important than reducing carbon emissions at the greatest extent in this time in history. Presenting concrete results in this sense at the next Conference on Climate Change is a meaningful contribution to the negotiations and gains increases the UN's credibility
43 It's clear that the UN must set a good example if we expect Chinese institutions to follow.
45 pollution is such a burden
63 Climate change is upon us and we must act today to halt its progress
66 is there any UN global policy referred
69 The are no reasons why not try - however there are realities which will be difficult to overcome in terms of the UN's energy usage profile in China
72 The carbon neutrality process is benefit for us on a long view, no matter if it can affect climate change.
73 Chinese Policy makers will not practice a low carbon strategy right now in cost of GDP slowdown.
93 Environment is very important for all the people in the world and no one should be excluded. And environment
protection should be everyone's responsibility.
94 There is no such reason.
98 The UN should always try to improve and set examples no matter where we are
102 it is a must.
104 i am not aware of any.
111 i donot see any legitimate prohibiting this process. perhaps my knowledge is limited.
114 Common sense
120 There can be no moral justification for not acting
124 No major barriers
125 many organizations look up to UN for the efforts
3
My perception is that UN China will NOT benefit from going Carbon Neutral
Please list a few reasons why UN China will or will not benefit from Carbon Neutrality
ID Response Data
5 For the same reason as above
13 Everyone and every organization will benefit from going carbon neutral.
16 UN China will get more financial support
27 It would set a good example certainly, but it would have to be matched with an extremely strong marketing campaign to be worth the forgone opportunity costs.
28 there will be off-set
32 Carbon neutral contribute to a better world and contribute a better office working environment and better office
operational enviroument
40 The change will be costly in resources
42 Every organization in the long-term benefits from carbon neutrality (some changes may be expensive at the beginning
but will pay off in gained energy efficiency and a more reasonable use of resources), not to mention the
responsibility as an organization towards the environment
43 We will benefit from learning about how to reduce emissions, cost savings from emissions reductions, and setting a
good example.
45 must be leader, give exemple
53 It can only improve the working environment, and environmental sustainability
63 It is in line with the best-practice image of the UN to set a good example by becoming carbon neutral.
66 admin cost is too high
72 as above.
73 UN China will benefit from Carbon Neutrality because it follows China's development process in the near future.
92 It is worth to try and see what a carbon neutral UN China looks like and this may set a model for China
93 UN China will benefit from the Carbon Neutrality because we both live in the world and will share the benefits and
also suffer from the mistakes together.
94 UN China will benefit for own operation managment, and experience will be shared.
97 UN China, if taking the Carbon neutral strategy, can form good relationship with Chinese government to curb carbon
consumption and therefore boost UN China's influence as a leader on this issue.
98 It's moving forward
100 no specified tasks/actions require UN agencies in China to be motiviated
102 I ti UN who can moblize support for this undertaking and should play a central role.
104 UN will benefit at least by branding itself as a leading organization in climate change
111 save cost; contribute to the c.c.
114 will benefit
120 UN China will have a sense of collective achievement and receive positive coverage, encouraging our partners to
follow, thus contributing to programme objectives
123 The UN should set the right example
124 Set a good example/model
125 be a leader; lead by example
4
Funds and chang
72 when we do some change for carbon neutrality, the funding is needed.
114 Gender, HIV/AIDS, evironment programming etc
5
Please write the reasons why it does NOT make much sense for the UN to enter into the Carbon
Neutrality process
ID Response Data
60 I don’t understand the subject.
64 UN will need more funds, staff and recorces to complete and maintain the process
6
The time being spent on actions to move towards Carbon Neutrality should be spent on the
following issues deserving organizational changes:
following issues deserving organizational changes:
ID Response Data
5 Nothing to say
13 Greening UN China and improving its efficiency
27 core work
28 efficiency
30 Knowledge Sharing Advocacy and effective realistic design and effective implementation of the strategy
32 pipelines
35 clear agency strategy and action plan
53 information
60 communication
63 media campaigns and awareness raising.
64 Human resources and fundraizing for being towards Carbon Neutrality
66 2 years
69 office infrastructure and travel
72 I'm not very clear.
73 define Carbon Neutality;
90 off-set carbon footprint
92 NA
93 Not very clear
94 organization capacity
97 1) disseminating the idea of carbon neutrality among UN China staff 2) design roadmap of designing and implementing
carbon neutrality strategy in UN China
102 partnership, communciations
104 1-3% of working hour
105 infrastructure, business processes
106 one year
110 keeping all the stakeholders informed
112 N/A
114 Programming as one UN
116 not sure
120 none
124 awareness raising and capacity development
125 moving towards paper-use-reduction work process; atttitue towards use of energy (esp heating and cooling in the
office and at home, effective use of public transport
7
Which will be the main problems for staff members to adjust to the changes brought about by Carbon Neutrality?
5 Change itself and a lack of understanding of what the ultimate objectives anad goasl of carbon neutrality are
13 change of lifestyle and working style
25 Lack of information sharing and understanding
27 random, but small, frustrations
28 heavy workload
30 If the changes affect personal interests.
32 Havitual change
35 change of mindset and behavior
40 New procedures and requirements
42 resistance to change habits, lack of valuable options if not supported by management
53 lack of time, lack of knowledge
56 if all is properly informed.
59 Doing things differently to the way it has always been done.
60 communication
63 ?
64 How to adapt to the carbon neutrality-based daily work procedure.
66 no human resources
69 There shoudl few if its done right.
72 idea
90 awareness and willingness
92 unclear what changes brought in by the initiative
93 Changing the old habits
94 individual incentives
96 not fully aware about the UN's vision on Carbon Neutrality and don't know how to reflect it in their daily works.
97 the time and effort it takes to fully understand and recognize the meaning and importance of CNS
98 Not enough knowledge
100 Behavior change
102 communication and coordination
104 impact on work effectiveness
105 UN staff often travel by air. Reducing air travel may decrease efficiency & quality of programs/planning.
106 knowledge and ways to do it
110 top to bottom management mentality
112 N/A
114 Programming as one UN
116 management issues
120 lifestyle changes, reduction in travel (flights)
124 incentives/disincentives
125 resistance to change of work habbit; wastage habbit in the use of energy and reluctant use of public transport
facilities
8
What new tasks will be required with the implementation of Carbon Neutrality Strategy?
5 Change mind sets
13 to integrate new environmentally friendly habits in lifestyle and working style
25 Implementation and procedural tasks
27 consideration of Carbon Neutrality on a daily basis
28 reporting
35 practical ways for dealing with sustainable procurement, options for green buildings and facilitities and agencies'
management culture
40 Better use of physical resources
42 appropriate monitoring and evaluation
46 more orientation about this strategy and its implications to staff members
60 training
64 More staff and time to be invested on the implemenaton and more evaluation work and reports to be done.
66 training
69 To do something serious and just not "moving deck chiars on the Titantic", we need the freedom and the funding to
undertake infrastructure changes...just turning off the lights anit gonna do it.
72 I'm not very clear.
90 concrete measures each individual can report to the management/Team/partners in operation
92 unclear to the staff members
93 Learning new knowledge and really carry out these action
94 measurement & monitoring
96 training and communication
100 develop an action plan
102 knowledge sharing
104 working behavior change
106 grass roots training for everyone working for UN China, including the clearner etc.
110 i have no idea
112 N/A
114 Progamming as one UN
116 not sure
120 don't know
124 Knowledge and attitudude
125 different filing/archiving methods, planning of staff travel; new guidnance on energy use in office (lighting,
cooling, heating
Appendix – UNDP Global Staff Survey, China
Communication
UN Reform - Change
Information Sharing
Animation and Empowerment
Sense of Proud
Motivation
Direction
Respectful dialogue
Trust