Slide 1 : Solutions for Echo Problem During Session
Slide 2 : 5 Steps to Solve Echo Problem During Session Changing Audio Settings
Selecting Proper Device
Decreasing Boost Function of Microphone
Adjusting Macromedia Flash Settings
Removing Desktop Speakers from System
Slide 3 : How to Change Audio Settings
Slide 4 : Launch the session Click on Device Settings
Slide 5 : Device Settings window will open Ensure that Auto Adjust box is checked
Slide 6 : Select Proper Device
Slide 7 : Right click audio icon in the side bar Select Adjust Audio Properties
Slide 8 : Sounds and Audio Devices Properties window opens Click on Audio tab
Slide 9 : You can also open the window by going to Start menu and then to Control Panel Click on Sounds and Audio Devices Click on Audio tab
Slide 10 : In Sound recording panel, click on Volume button Recording Control window opens Click on Volume button
Slide 11 : Ensure that microphone device checkbox is checked
Slide 12 : Uncheck Boost Function
Slide 13 : Right click audio icon in the side bar Select Open Volume Control Volume Control window opens
Slide 14 : Check Advanced Controls If Advanced button is not shown go to Options
Slide 15 : Click on Advanced button Ensure both these options are unchecked Advanced Controls for Microphone window opens button
Slide 16 : Adjusting Macromedia Flash Settings
Slide 17 : Right click anywhere on the whiteboard area Select Settings
Slide 18 : Ensure Reduce Echo checkbox is checked
Slide 19 : Use Headset and not Desktop Speakers Use Headphones Do not use Desktop/ external speakers
Slide 20 : For any further query or information, please contact us at
support@wiziq.com