Business Management Teacher For Others : Kakoli Sen

Subjects

Business Management for Professional (Others)
Topics: Organisation Behavior,HRM, Business Communication, Practice of Managerial skills
(Language of Instruction: English)

Experience

Teaching

Asst.Professor (OB& HRM) at IILM Institute for Higher Education, Delhi, India (Sep2003 - Present)

Subjects: Organisation Behavior, Student Self Development, Practice Managerial Skills, Business Communication, Negotiation Writen Analysis cases

Mode of Teaching: Face to Face and Online

The above mentioned courses have been taught for the University of Bradford,UK program at IILM

Professional

Training Head at Wings Customer Care , Delhi, India (Feb2003 - Aug2003)

Training Head – Wings Customer Care, a Training and recruitment Co. for International Call Centres
Led a team of trainers,designed and developed curriculum. Rated high as a trainer

Regional Training Manager at Educomp Datamatics Ltd, Delhi, India (Jun2000 - Jan2003)

Worked on a national level training project for Intel® Asia Electronics Inc. for technology integration with education. Led a team of 50 trainers to teach technology integration to school teachers

Asst.Manager - Business Development at Kaashyap Radiant Systems Ltd., West Bengal, India (Sep1999 - Apr2000)

An e-commerce Service Provider in India - JV with Radiant Systems Inc, USA and an established name in areas of IT Consultancy, Software Project implementation and Computer education.
Involved in all business and branch relaed activities

Group Head - Customer Relations at Blue Dart Express Ltd, West Bengal, India (Mar1998 - Aug1999)

Customer services Administrator at Gati Cargo Management Services, West Bengal, India (Jan1995 - Mar1998)

Academics and Credentials

Professional Exams

Ph.D in management , 2008

Rajasthan, India

Pursuing research in the area of Role Stress

Dilpoma in Training and development, 2007

Delhi, India

Memberships and Associations

Indian Society for Training and Development

Delhi, India

Publications and Research

Glass Ceiling - A case for concern by Kakoli en. Book on Emerging issues in HR.

Women in entrepreneurship by Kakoli Sen & Gunjan M.Sanjeev. Casestudy on women entreprneurship in India.

Job stress and Job satisfaction among managers and Teachers by Kakoli Sen. accepted for July ’08 publication in Indian Journal for Industrial Relations.

Case Study in organisational communication by Kakoli Sen. Sri Ram Centre for Industrial Relations and Humans Resource Case Compettion.