Online Teaching

Senior Administrator - Training

CSC India Pvt Ltd, India

Jul 2004 - Feb 2007

Professional Development, Soft Skills, Voice, Accent, Process Induction

Was responsible for managing & achieving development of knowledge, skills & attitude of employees within allocated time and budget.

Was responsible for training fresh college graduates for MNC voice based BPO domain of the company

Conducted trainings for New Hires and introduced them to the concepts of CSC.

Handled New Hire Training, Update Training, Refresher Training, IDP trainings and Quality Training.

Conducted Training Need Analysis and ensured each trainee fulfilled his/her appraisal requirements.

Freelance Training

Freelance, India

Oct 2002 - Jul 2004

Grammar and Comprehension Languages (Hindi, English), special focus Writing and Speaking languages

Offered freelance training to high school students, undergraduates and working professionals.

Developed various Training modules & conducted training sessions both online and face to face.

Gave personalised & customized training for students with special preferences.

Senior Executive

Frontline Soft India Pvt Ltd, India

Aug 2001 - Oct 2002

Telemarketing, Language and Communication, Voice, Accent

Masters in Public Personnel Management

Osmania University, India

Jun 1999 - May 2001

Bachelor of Arts

Osmania University, India

Jun 1996 - May 1999

Qualified in Hindi as a special language

Diploma in Training & Development

Indian Society for Training & Development, India

Year Of Passing: 2007

International Certification in Training Skills from City & Guilds, UK

Andhra Pradesh, India

Year Of Passing: 2006