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norman flores hernandez

English Electives Teacher
CEBU, Philippines

Member since: Jun 07, 2009

Last active on: Jun 09, 2009 at 01:47 AM (EST)

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Teaching Preferences

Online Teaching

Face to Face Teaching

Teaches following Subjects/Exams
English Electives (Bachelor of Arts: English)
Language of Instruction: English
Professional Experience
customer service/technical support
: Accenture, Philippines
May 2007 - Nov 2007


Receive calls from at&t customers in the U.S. and assist them in troubleshooting internet issues in areas of connection, browsing, and outlook express email

customer service representative
Sykes Asia Inc., Philippines
Jan 2007 - Apr 2007

Receive calls from customers of MCI in the U.S. to help them out with regard to their land line services. My job is to resolve whatever issue/s they may have such as billing information, setup or cancellation of their phone service, adding/removal of certain features to/from their phone service.

correspondent
Enquirer, Philippines
Jan 2004 - Dec 2004


contributes articles touching on environmental issues, some commentaries about the 2004 presidential election

lighting consultant
Maxilim, Philippines
Jan 1998 - Dec 2000

I open new accounts for the company, setting appointments with building owners/plant managers or engineers. Conduct ocular inspection of the building premises; submit my assessment of its lighting situation to our technical dept. that plan ways on how the client can save on their energy requirements. I do a demo and consult client introducing the company’s products. One notable client that I had is First Sumiden, a Japanese company that churns out microchips for diverse application.

Finance Couselllor
Aetna Insurance, Asia, Philippines
Jan 1998 - Dec 1998

my job was to open new accounts for the company promoting its health and life insurance products.

Education

bachelors degree in english

University of Manila, Philippines

Jun 1978 - Oct 1981

Professional Exams & Certifications

diction, intonation, and enunciation training(DIET) Eperformax Co.

Philippines

Year Of Passing: 2008

MCI Nationwide Communications training certificate

Philippines

Year Of Passing: 2007

Life Insurance Licensure Examination

Govt. Insurance Board, Philippines

Year Of Passing: 1998

civil service-professional level

Dept. of theCivil Service, Philippines

Year Of Passing: 1981

commission on higher education certification for eligibility for graduation leading to the degree of

Philippines

Year Of Passing: 1980

Diploma from the University of Manila

Philippines

Year Of Passing: 1980

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