Teaches following Subjects/Exams
English Electives (Bachelor of Arts: English)
Language of Instruction:
English
Professional Experience
customer service/technical support
: Accenture, Philippines
May 2007 - Nov 2007
Receive calls from at&t customers in the U.S. and assist them in troubleshooting internet issues in areas of connection, browsing, and outlook express email
customer service representative
Sykes Asia Inc., Philippines
Jan 2007 - Apr 2007Receive calls from customers of MCI in the U.S. to help them out with regard to their land line services. My job is to resolve whatever issue/s they may have such as billing information, setup or cancellation of their phone service, adding/removal of certain features to/from their phone service.
correspondent
Enquirer, Philippines
Jan 2004 - Dec 2004
contributes articles touching on environmental issues, some commentaries about the 2004 presidential election
lighting consultant
Maxilim, Philippines
Jan 1998 - Dec 2000I open new accounts for the company, setting appointments with building owners/plant managers or engineers. Conduct ocular inspection of the building premises; submit my assessment of its lighting situation to our technical dept. that plan ways on how the client can save on their energy requirements. I do a demo and consult client introducing the company’s products. One notable client that I had is First Sumiden, a Japanese company that churns out microchips for diverse application.
Finance Couselllor
Aetna Insurance, Asia, Philippines
Jan 1998 - Dec 1998my job was to open new accounts for the company promoting its health and life insurance products.
Education
bachelors degree in english
University of Manila, Philippines
Jun 1978 - Oct 1981
Professional Exams & Certifications
diction, intonation, and enunciation training(DIET) Eperformax Co.
Philippines
Year Of Passing:
2008
MCI Nationwide Communications training certificate
Philippines
Year Of Passing:
2007
Life Insurance Licensure Examination
Govt. Insurance Board, Philippines
Year Of Passing:
1998
civil service-professional level
Dept. of theCivil Service, Philippines
Year Of Passing:
1981
commission on higher education certification for eligibility for graduation leading to the degree of
Philippines
Year Of Passing:
1980
Diploma from the University of Manila
Philippines
Year Of Passing:
1980