Teaches following Subjects/Exams
English Proficiency and Accent (Advanced Placement Program-AP)
Language of Instruction:
English
Call Center Core Skills Training (Languages)
Language of Instruction:
English
Professional Experience
Quality Assurance Specialist
Teleperformance, Philippines
Jul 2006 - Apr 2008I coached and validated call center agents on their English Proficiency and Product specific protocols
Education
BS Hotel and Restaurant Management
SHATEC, Singapore
Jul 1996 - Jul 1998