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Divina Gracia Macanas

English Teacher
 MANILA, Philippines

Member since: May 30, 2009

Last active on: May 30, 2009 at 07:01 PM (EST)

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Teaching Preferences

Online Teaching

Teaches following Subjects/Exams
English (9th - 12th Grade)
Language of Instruction: English
grammar
Teaching Experience

Call Center Team Leader

Philippine LOng Distance Telephone, Co., Philippines

Oct 1992 - Jan 2004

Basic Telephony, Customer Service Management, Team Enhancement Workshop, Proper Call Handling Workshop, Teleservices Skills, etc.


Outstanding Employee 1995-1999 ;
Customer Citations via PLDT ON-line Customer Website "Customers@PLDT.com.ph"

Professional Experience
Customer Service Agent - Supervisor
Philippine Long Distance Telephone Co., Philippines
Oct 1992 - Jan 2004

Highly motivated individual and worker; with good leadership skills; with excellent communication skills (oral and written); values integrity, efficiency and professionalism

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