Teaches following Subjects/Exams
Process Systems Analysis and Control (Bachelor of Science: Chemical Engineering)
Language of Instruction:
English
Professional Experience
Crew Leader
US Department of Commerce Bureau of the Census, New York, United States
Apr 2010 - Present• Train New employees on all aspects of Census enumeration
• Supervise a group of 25 employees: 23 enumerators and 2 crew leader assistants.
• Assigning, reviewing and submitting work, and approving payroll.
Customer Service Representative
New York City 311, New York, United States
Jun 2007 - Feb 2008• Provide information, services, and referrals for the City Govt. of NY
• Answer phones in Call center, fill out service request & forward to city agencies,
superior customer service, legacy application specialist for Dept. Of Sanitation
Customer Service Representative
TVR Communications,, New York, United States
Feb 2004 - Jun 2007• Answer multi-line phones, advertise TV/Phone rental service, record out-of-orders,
take credit card payments, and maintain client database
• Service and replace TV’s, phones, and remotes
Education
BE in Chemical Engineering
City University of New York City College, New York, United States
Aug 2005 - May 2010