Shantanu Lahiri

MARKETING, Hotel Management Students Teacher
MUMBAI, INDIA

Member since: Mar 26, 2009

Last active on: Jun 28, 2009 at 06:59 PM (EST)

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Teaching Preferences

Online Teaching

One-on-One at $40-50 per hour

Group Teaching at $30-40 per hour

In Person Teaching

One-on-One at More than $100 per hour

Group Teaching at $70-100 per hour

Offers free trial classes

Teaches following Subjects/Exams
MARKETING (Hotel and Hospitality)
Language of Instruction: English, Hindi
Hotel Management Students (Others)
Language of Instruction: English, Hindi
Teaching Experience

Regional Manager - South India

ITC Fortune Park Hotels Ltd., India

Oct 2006 - Feb 2008

Marketing, Sales, Customer Relationship Units


I used to train professional Sales team at the various Regional Sales Offices on their Sales outputs, Sales Analysis, Sales segments, Market analysis & Market segments for different Hotels of the chain.

I also used to train the Unit Sales team on Customer relationship techniques, Market Analysis, Market Segments that they need to work on and closure of deals.

Guest Faculty

Barclays College of Hotel Management, India

Apr 2004 - Feb 2006

Marketing, Sales, Customer Relationship, Food, Beverage Controls

Professional Experience
Director & CEO
Prismic Hotels & Resorts, West Bengal, India
Jul 2008 - Present

An entrepreneurial position, responsibel for developing a team of consultants, Standard Operations Procedure and indigeneous Hotel & Restaurant Brands. Consulting includes: Funding & Financial Management, Project & Architectural Consulting, Operations & Marketing Consulting, Vendor & Supply Chain Management, Top Account Management & Business Development, Hospitality Infotech, Management Information System, Budgeting & Planning, HR & Compensation planning. Management & Marketing includes Manuals

Regional Manager - South India
ITC Fortune Park Hotels Ltd., Tamil nadu, India
Oct 2006 - Feb 2008

This was an assignment on a General Manager cadre, as a Regional Manager - South India, I was handling four South Indian states namely Andhra Pradesh, Tamil Nadu, Karnataka & Kerala. I was responsible for smooth functioning of the Regional Sales Offices at Chennai, Hyderabad, Bangalore and Cochin apart from the responsibilities of 9 Hotels' Unit Sales & Marketing, MIS, training on Sales & Marketing procedures, new venture projects, team development.

Achievements have been growth over p

Director Marketing & Consultant
Prismic Consulting, West Bengal, India
Mar 2003 - Aug 2006

Consultant and Marketing Director for the chain of Hotels that was being sold tjrough Key Account Management in Eastern India on behalf of various 5-star to 3-star Hotels of India. Establish Eastern India market, team development, training both the Units as well as Sales Offices, Customer relationship and PR with Top Accounts - namely Corporates & Travel Agents.

Apart from regular activites, I was a regular guest faculty with Barclays Institute of Hotels Management, Kolkata apart from b

National Manager - Hospitality Products
Intertec Systems & Softwares Pvt.Ltd., Karnataka, India
Feb 2002 - Jan 2003

I was heading the Country for the Hospitality Products Division that included Hotel Management, Retail Management, CRM Softwares for the Hotel Industry. My responsibilities also included enhancing the Business Process of the software being a technically qualified Hotel professional. I had set up the Regional Offices across Pan India for National coverage.

Regional Manager - Western India
Hotel Hindusthan International, Maharastra, India
Jun 2000 - Jan 2002

I was the Regional Manager - Western India and was responsible for the Marketing, Branding, Key Accounts Management, Sales team development, training of Sales & Marketing for the Company

Sales Manager - Western India & Eastern India
Sarovar Park Plaza Hotels & Resorts Pvt. Ltd., Maharastra, India
Apr 1996 - Mar 2000

I was handling Sales & Marketing - Western India & Eastern India with Key Account Management & Brand Management for Sarovar Park Plaza, the Indian counterpart of Carlson Hotels Worldwide.

Assistant Food & Beverage Controller
Fariyas Holiday Resort, Lonavla, Maharastra, India
Apr 1995 - Mar 1996

Food & Beverage Controls, Quality Management and Stock Control

Education

DIPLOMA IN HOTEL MANAGEMENT, CATERING TECHNOLOGY & APPLIED NUTRITION

ALL INDIA COUNCIL OF TECHNICAL EDUCATION, India

May 1992 - Mar 1995


I have done numerous projects in Food & Beverage Management, Rooms Divisions & Revenue Management, Marketing - including Sales, Branding, Media Planning, Budgeting & MIS

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