Organizational Behavior (Management)

Language of Instruction: English

Leadership

Change Management (Business and Management)

Language of Instruction: English

Training & Development/eLearning

Sprint Corporation, Kansas, United States

Sep 1996 - Jun 1997

Quality, Process Re-engineering, Diversity

Supported roll-out of corporate training efforts in addition to regular job.

Re-Engineering/Process Improvement/eLearning

Sprint Corporation, Kansas, United States

Jun 1993 - Sep 1996

Quality, Process Re-engineering

Supported roll-out of corporate training efforts in addition to regular job.

Leadership Consulting, Keynote Speaker, eLearning, Web 2.0 Technologies

- Led enterprise change management and business process transformation, and brought together workforce in a concerted effort to rethink business processes, create enterprise technology for core processes and solutions to bring about positive, results-driven change.
- Managed 16-member team and $2.2 million annual operating budget ; directed process improvement efforts in support of $6+ billion revenue base.
- Led operational performance improvement, change management and business proces

- Developed / executed IT organizational strategic plan; gathered/evaluated operational metrics; managed executive communications.
- Defined and led organization's diversity strategy and successfully established and chaired the ITS Diversity Council.
- Created 1st “CIO Achievers Club” award to recognize performance excellence in IT.

- Directed production, printing, inserting and mailing of 330+ million customer invoices from 3 processing sites (California, Kansas, and Florida, all operating 24x7x365);
- Managed $160 million budget while establishing and meeting annual cost reduction objectives; achieved $20 million annual savings with new inserting equipment, printers, systems and restructuring of the management team.
- Directed acquisition planning, anticipated and built applications responsive to new market/bus

- Directed development, implementation and maintenance of HRIT. Identified emerging technologies, business functions and system solutions to streamline procedures, improve data flows, strengthen controls and ensured audit ability.
? Managed $8.5 million budget and 64 staff. Provided strategic vision for HR technology; aligned technology strategy and business goals, including internal efficiency, cost control, product/service quality and customer/employee satisfaction.
- Identified and ba

- Defined vision for transforming corporate training to e-Learning platform; managed capital planning and technology investments.
- Conducted business case analysis and gained approval to invest over $50+ million in technology changes and additions. Initial $23 million investment in eLearning architecture delivered savings projected at $64 million.
- Implemented eLeaning Architecture solutions including: Learning Management, Electronic Performance Support, Virtual Classroom, Interactiv

M.S. Organization and Management

Spec. in Leadership

Capella University, Minnesota, United States

Jan 2005 - Jun 2007

M.Ed. Counseling

Spec. in Adult Development

University of Houston-Downtown, Texas, United States

Sep 1989 - Jun 1991

BS Mechanical Engineering

University of Kansas, Kansas, United States

Sep 1975 - Jun 1979