Teaches following Subjects/Exams
MS OFFICE (Others)
Language of Instruction:
English, Hindi
Business Communication (Business and Management)
Language of Instruction:
English, Hindi
Economics (5th - 8th Grade)
Language of Instruction:
English
Teaching Experience
process trainner
Genpact(earlier known as GE Capital, US MNC), India
Nov 2005 - Aug 2007
MS office
Professional Experience
TEAM LEADER
WIPRO LTD, Delhi, India
Aug 2007 - Present• Handling AP\AR Reporting & AP Unmatched reconciliation, EDI Compliance, AP compliance.
• People management and providing product support by analyzing the queries.
• Prepare monthly quality analysis reports on team productivity & accuracy.
• Work flow analysis
• Responsible for monthly one to one meetings with team members & annual appraisals for data analytics team.
• Responsible for meeting SLA & also accountable for all client escalations.
• Provide short-term assista
Process Developer Cum Trainner
GE Capital(Now Known as GENPACT), Haryana, India
Nov 2003 - Aug 2007•Handling leased account of customers.
•Posting cash entries in to customer accounts.
•Refunding of Excess payment.
•Sending payment history to customer.
•Account Reconciliation.
•Follow up with the IT team & Bank for the download of input.
•Creating Service Request to Internal Staff.
•Worked for a six sigma project which was aimed at reducing the delinquency affected by transfer in our process.
•Providing process training to new jonnies & process employees.
•
EDP Assistant
CSC Financial ltd.(Credit Supply Corporation), Delhi, India
Jul 2002 - Apr 20031. M I S Preparation.
2. Passing Journal entries.
3. Program & database Maintenance.
Education
Master Degree in Commerce
Annamalai University, India
Jul 2006 - Aug 2008
Post Grdauate diploma Management
Indian Institute of Management, Gaziabad(IMT Gaziabad), India
May 2006 - Sep 2007
Business Professional Programmer('O' Level)
DOEACC, India
Jul 2003 - Aug 2004
Post Graduate Diploma in Software Engineering
ET&T(A Govt. of India Enterprise), India
Jun 2002 - Aug 2004
Secured 75+
Bachelor Degree in Commerce
Delhi University, India
Jun 1999 - Jul 2002