Teaching Preferences
Online Teaching
One-on-One at $10-20 per hour
Group Teaching at $10-20 per hour
In Person Teaching
One-on-One at $10-20 per hour
Offers free trial classes
Teaches following Subjects/Exams
Change Management (Business and Management)
Language of Instruction:
English
Housekeeping (Hotel and Hospitality)
Language of Instruction:
English
Guest Services (Hotel and Hospitality)
Language of Instruction:
English
Customer Service (Tourism and Travel)
Language of Instruction:
English
Conflict Management (Management)
Language of Instruction:
English
Professional Experience
General Sales Manager
Macy's, Michigan, United States
Jun 2004 - Present•Managed and coached up to 45 sales associates within the men’s tailored, accessories, and shoes department
•Suggested/Developed business driving ideas to increase profitability
•Built and maintained strong relationships with multiple vendors
•Led a quality department, supporting customer satisfaction, and benchmarking teams
Server/Housekeeping/Bar Tender
Marriott International, Michigan, United States
Sep 2000 - Jun 2002•Providing outstanding service to every customer
•Multitasking effectively to ensure customer service
•Ensuring that Marriott International standards are met
Housekeeping Supervisor
Marriott Vacation Club International, South Carolina, United States
May 2000 - Nov 2001•Managed up to 20 employees in the housekeeping department
•Responsible for the overall cleanliness of the villas
•Motivated team to provide Marriott with outstanding standards
•Managed customer concerns and feedback
Education
Master Business Administration
University of Phoenix, Michigan, United States
Oct 2007 - Jan 2009
GPA 3.75/4.0
Bachelors of Business Administration
Northwood University, Michigan, United States
Sep 1998 - May 2002
Associations & Membership
Phi Delta Theta
Michigan, United States
Jun 1999 - PresentSelected from a panel to study abroad for 10 weeks in 14 countries in 2002
Elected as secretary of Northwood University Chapter Phi Delta Theta Fraternity