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Simran Arora

Spoken and Written English Teacher
 CHANDIGARH, India

Member since: Feb 16, 2008

Last active on: Jun 27, 2008 at 10:57 PM (EST)

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Teaching Preferences

Online Teaching

Face to Face Teaching

Teaches following Subjects/Exams
Spoken and Written English (Others)
Language of Instruction: English
English Grammer, Writing and Speaking english
Teaching Experience

Faculty

Veta, India

Nov 2007 - Present

General english, grammer, discussions, news and veiws


I received best faculty award for consecutive 3 mnths. since I joined here.

Professional Experience
Senior CCE
Serwizsol, Punjab, India
Dec 2006 - Oct 2007

1. Handling queries/escalations received from the callers.
2. Interaction with the unsatisfied customers and retained them for the company (retention)
2. Coordination with the team leaders, CCE’s, co-workers and management.
3. Maintenance and development of the existing and new customers through appropriate channels as per the company’s rules and regulations.
4. Provision of appropriate resolution online to the callers.
5. Evaluation of at the spot complaint resolution to ide

Education

B.Com

St. Mary's School Najibabad,D.A.V School Kotdwar,, India

Jun 2007 - Present


I was honoured as the best spokesperson in the college. I was awarded for being the best student for consecutively 3 years (ie. from 1995-1998.

Professional Exams & Certifications

'O'Level

DOEACC, India

Year Of Passing: 2002

2 Yr. Software diploma from Aptech.

Uttar Pradesh, India

Year Of Passing: 2002

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