Teaches these Subjects and Topics
Communication for Engineering and Technology (Bachelor of Science: Industrial Engineering )
Language of Instruction:
English
Professional Experience
Educator/Quality Management Consultant
AMAK Health Care Agency, Inc., New York, United States
Jan 2005 - Present• Develop and maintain Agency website promoting healthcare services.
• Lecture and prepare materials on fitness, aging, and health issues for local seminars and workshops.
• Planned and executed in-house and community health education projects, including articles, participation in health fairs and other promotional activities.
• Reviewed numerous teaching assessment methods and techniques –adopted effective tools that are compliant with learning education standards.
Industrial Engineer (federal employee)
National Institutes of Health, Maryland, United States
Jan 2002 - May 2005• Instructed service leaders on quality management and organizational improvement efforts through education, consultation, information sharing and technical advice.
• Served as an instructor for two operational program area Service Groups; I developed course material on collecting data and interpreting the data for improved service delivery.
Technical Writer (contractor)
Sytel, Inc - Nuclear Regulatory Comm. and National Inst. of Health, Maryland, United States
Sep 1999 - Jan 2002• Created high quality various customer support documents - technical reference brochure, standard operating procedure manual, etc. - for the technical support center customer base of approximately 400 users.
• Developed work-flow (process) map for handling customer requests within a customer support structure and conducted usability tests on customer service information technology documentation.
• Researched, developed, edited, designed format, and coordinated production of large prop
Academics and Credentials: Education
M.Ed. Health Education
Chatham College, Pennsylvania, United States
Aug 2006 - May 2008
Master of Education in Health (Distance Program), May 2008
Courses: Social Health Marketing, Healthy Aging, Online Instruction; GPA:3.9/4.0
B.S. Industrial Engineering
State University of New York College at Buffalo, New York, United States
Aug 1994 - Jan 1999
Courses: Technical Communications, Statistics, Quality Management, Health & Safety
Certifications or Credentials
CPR and AED
New York, United States
Year of Passing:
2007
Department of Health and Human Services Basic Project Officer Standard
Maryland, United States
Year of Passing:
2002
Homesite Web Editing Tool
Maryland, United States
Year of Passing:
2000
Planning for Project Success
Maryland, United States
Year of Passing:
2005
Publications and Research