Social Media (Others)

Language of Instruction: English

Social Media, Social Networking, Using free tools rapid development, Implementing blog, wikis, and social networks, use Twitter, Social Bookmarking

Employee Training & Development Team Lead

Amadeus North America, Florida, United States

Jul 1995 - Aug 2009

Social Media, Blogs, Wikis, Social Networks, Social Bookmarking, implementing blogs and wikis, Using Twitter, Creating and editing videos

I'm known as the Social Media whiz kid for the technology company I work for. I've implemented blogs, wikis, discussion boards, mlearning, and currently implementing podcast.

I lead the Employee Training and Development team for a Technology company. My team is responsible for developing and delivering training programs for our help desk and Sales force in the form of classroom, virtual, and eLearning and administering all enrollment activities for internal and external customers. We are also responsible for developing eLearning courses for external customers for our corporate university.

My main responsibilities were to analyze, design, develop, implement and evaluate asynchronous and synchronous courses for external customers and employees.

My main responsibilities were to design, develop and deliver new product training, new hire training via classroom and synchronous and asynchronous courses for Customer Support and Sales. I also developed/maintained content for our online University and served as Cyber Instructor. I tracked the progress of the students throughout the eLearning courses, offer tips on functionality and assisted with technical issues when needed.

Commercial Art

Universidad APEC, Dominican Republic

Aug 1985 - Dec 1986

Associate in Arts

Associate in Science

Colegio Quisqueya, I completed the double AA with high school, Dominican Republic

Aug 1983 - Jun 1985