Teaches these Subjects and Topics
Teaching Experience
Employee Training & Development Team Lead
Amadeus North America, Florida, United States
Jul 1995 - Aug 2009
Social Media, Blogs, Wikis, Social Networks, Social Bookmarking, implementing blogs and wikis, Using Twitter, Creating and editing videos
I'm known as the Social Media whiz kid for the technology company I work for. I've implemented blogs, wikis, discussion boards, mlearning, and currently implementing podcast.
Professional Experience
Employee Training & Development Team Lead
Amadeus North America, Florida, United States
Dec 2005 - PresentI lead the Employee Training and Development team for a Technology company. My team is responsible for developing and delivering training programs for our help desk and Sales force in the form of classroom, virtual, and eLearning and administering all enrollment activities for internal and external customers. We are also responsible for developing eLearning courses for external customers for our corporate university.
Instructional Technologist
Amadeus North America, Florida, United States
Dec 2004 - Dec 2005My main responsibilities were to analyze, design, develop, implement and evaluate asynchronous and synchronous courses for external customers and employees.
Technical Trainer
Amadeus North America, Florida, United States
Jun 2000 - Dec 2004My main responsibilities were to design, develop and deliver new product training, new hire training via classroom and synchronous and asynchronous courses for Customer Support and Sales. I also developed/maintained content for our online University and served as Cyber Instructor. I tracked the progress of the students throughout the eLearning courses, offer tips on functionality and assisted with technical issues when needed.
Academics and Credentials: Education
Commercial Art
Universidad APEC, Dominican Republic
Aug 1985 - Dec 1986
Associate in Arts
Associate in Science
Colegio Quisqueya, I completed the double AA with high school, Dominican Republic
Aug 1983 - Jun 1985