Teaches following Subjects/Exams
Soft skills training (Others)
Language of Instruction:
English
Soft skills training (Others)
Language of Instruction:
English
done process training, voice and accent training, communication skills training, customer service training, business etiquette and leadership and personality development training inc
Teaching Experience
Soft skills & Personality developement/Corporate trainer
Freelancing Currently, India
May 2010 - Present
done process training, voice and accent training, communication skills training, customer service training, business etiquette and leadership and personality development training includes corporate etiquette, time management, motivation, presentation skills etc.
? Won the first “Toy Yoda Global award” for the Hyderabad site in Amazon.com for leading the “Desk side authorization” project which was implemented worldwide in customer service. This project has lead to savings of about $30,000 per annum in each site. <br/>? Developed and enhanced the “Leads Training Module” at Amazon.com to coach leads before taking up a new team.<br/>? Became an “HSBC Certified Call Coach” in the September 2003, this certificate recognizes coaching skills on voice and accent training and authorizes individuals to deliver coach and develop soft skills of Managers and Executives<br/>? First soft skills trainer whose entire team of trainees selected by an international client and received the “Pat on the back” award for the same.<br/>? Selected for the role of “Seasonal Customer Service” Manager to handle a team of 40 associates.<br/><br/>
Education
Masters in Commerce
Osmania University, India
Jul 1998 - Apr 2000
Professional Exams & Certifications
ACS (Inter)
Institute of Company Secretaries of India, India
Year Of Passing:
2000