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Vice-president of Marketing

MoboVivo Inc., Canada

Oct 2008 - Jan 2010

marketing, media, mobile technology

- developed documentation including product outlines, press releases and FAQs to educate producers and broadcasters about MoboVivo's services

Call Centre Director

Sitel Corporation, United States

Oct 1994 - Apr 1999

call centre management

- instruction and mentoring of 100s of front line call centre supervisors, trainers and quality assurance agents

- frequent speaking engagements at industry conferences etc.

techprose.ca is a privately-held company based in British Columbia’s beautiful Okanagan Valley. We offer marketing communications and public relations services to the emerging technology industry.

Our clients are emerging tech companies, media outlets and public sector organizations.

MoboVivo is a software company that puts video on more devices than anyone -- iPods, cell phones, gaming systems etc. Working with a small team of consultants and fellow executives, I authored the marketing plan that successfully triggered the first tranche of $2.1m in venture financing. I was also responsible for MarComm, media relations, customer support, online advertising, social media marketing, and web analytics.

In 2009, MoboVivo was named one of IDC Canada's "10 to Watch." in th

Led conception and product development of IS technologies and services to support world-class financial institutions roll-out of first-ever wireless financial services platform to global retail customer base.

Extensive client consultation, including needs assessment, user requirements, feasibility studies, business cases, acceptance, installation and deployment of IS products and services.

Bottom-line P&L and client satisfaction accountability for FI clients including: CitiCorp

Working with a team of inspired entrepreneurs, helped to grow a privately-held, 100 person operation with three locations, through acquisition and indoctrination into the world's largest business process outsourcing company (NYSE: SWW), a conglomerate with more than 10,000 employees.

Held senior management and mentoring positions in operations management, marketing analytics, and special projects, eventually climbing near the top of the Canadian operations ladder.

Bachelor of Journalism

Ryerson University, Ontario, Canada

Sep 2005 - Apr 2007

- 1st student intern accepted at Reuters Canada in five years

- published multiple features before graduation

- Fraser Institute (economic think tank) student honouree

Bachelor of Arts

University of Windsor, Ontario, Canada

Sep 1989 - Apr 1992

- Co-founder of the university's Debating Society; competed on international stage for three years

Association of Military Reporters and Editors

Ontario, Canada

Year Of Passing: 2007

Canadian Association of Journalists

Ontario, Canada

Year Of Passing: 2006

MENSA

Ontario, Canada

Year Of Passing: 2004

100s of articles on business and technology have appeared all over the world.