1. We often get in situations when we take decisions without a second thought and this is the right moment to find out what type of person we are.
What would you do first if you were in a situation where:
a. The baby is crying.
b. The clothes are hanging outside and it has started to rain.
c. The water is running from the tap.
d. The doorbell is ringing.
e. The phone is ringing.
2. When do you feel your best?
a. In the morning
b. During the afternoon and early evening
c. Late at night
when I first meet someone,
a. I wait for the other person to make the introduction first.
b. I introduce myself with a smile and offer a handshake.
c. When I first meet someone, I hug the person.
. I usually,
a. "Warm-up" new conversations with small talk.
b. I usually avoid small talk and jump into more important matters.
c. I usually avoid starting conversations.
. I usually,
a. Make an effort to remember and use peoples' names.
b. Don't pay attention to names as i tend to forget them.
c. Only learn the names of important people.
. I tend to
a. to be serious and don't smile often while conversing.
b. smile all the time while conversing.
c. smile at appropriate times while conversing.
. I ________make eye contact while conversing.
a. always.
b. sometimes.
c. never.
. While conversing,
a. I hold my head still at all times.
b. I nod my head at appropriate times.
c. I nod my head constantly.
. While conversing,
a. I stand one-foot away from the person.
b.I stand two- to three-feet away from the person.
c. I stand five- to six-feet away from the person.
. To end a conversation,
a. I often just leave.
b. I begin to look impatient hoping the person will get the hint.
c. I wrap up with a closing statement.
whose name should i say first while introducing my employer to to our new client?
My name.
My employers name.
My clients name.