Which one of the following choices is not a physical ability?
Stamina
Flexibility
Perceptual speed
Which one of the following choices is not a major characteristic of tacit knowledge?
It is action oriented
It allows individuals to achieve goals they personally value
It is usually acquired with direct help from others
________ represent our basic convictions that guide our bahaviour regarding what we think is good or right.
Work cohort
Moods
Values
Attitudes
The work cohort who tends to give his or her primary loyalty to career is:
Stage 2- existential.
Stage 1-Protestant.
Stage 4- Generation X.
Stage 3- pragmatic.
The degree to which an employee identifies with the goals of an organization and remains a part of it is his or her degree of:
Job satisfaction.
Organizational commitment.
Job involvement.
Acceptance of power distance.
The amount of cognitive dissonance an individual feels in any given situation is a function of the rewards involved and _________.
The salience of the values involved
Their degree of organizational commitment
Influence he/she has over the elements involved
The type of reinforcement schedule involved
Self-perception theory argues that:
Behaviour always follows attitude.
We justify our behaviour based on our self-perceptions.
Our self-perception shapes or guides our future actions.
The cognitive component of an attitude is relatively unimportant.
Which of the following is true about job satisfaction ad productivity?
There is a strong correlation between job satisfaction and individual productivity
Organizations that have happy workers tend to be more productive.
It is not possible to measure job satisfaction in terms of productivity.
None of these are true.
The most positive strategy for both the individual and the organization in managing job dissatisfaction is:
Loyalty
Voice
Exit
Neglect
Which of the following statements is untrue?
Women generally report lower job satisfaction than men
Younger employees usually report higher levels of satisfaction with their jobs than older workers
Job satisfaction is negatively related to turnover
Between 70-80% of Australian and New Zealand employees are satisfied with their jobs.
Which of the following is not a valid statement about values?
Values tend to differ by occupation
Values change slowly
Values are relatively stable and enduring
Values are established in adulthood
Which one of the choices below is described in the following statement: “People may have several different motives operating at once.”?
People are motivated by more than just money
Motivation is multifaceted
Motivation and job performance are not synonymous
In reference to Maslow’s Need Hierarchy, what type of need is a bonus or a trophy?
Physiological needs
Self-actualization need
Esteem need
In reference to Maslow’s Need Hierarchy, what type of need is earning a doctoral degree?
Physiological needs
Self-actualization need
Esteem need
Which one of the following “needs” is not one of the three basic human needs Alderfer cited in his ERG Theory?
Social needs
Existence needs
Growth needs
Which one of the terms below does the following statement refer to: “The perceived fairness of the processes by which organizational decisions are made.”?
Equity theory
Organizational justice
Procedural justice
Which one of the terms below is not a job design technique?
Job enlargement
Job enrichment
Job reduction
The following description is an example of which one of the terms below: “Auto workers were working on an assembly line handling one small component of an automobile. Now small group’s workers assemble entire autos.”?
Job enlargement
Job enrichment
Job design
________ is the extent to which a job requires a number of different activities using several of the employee’s skills and talents.
Feedback
Task identity
Skill variety
__________ is the extent to which a job requires completing an entire piece of work.
Feedback
Task identity
Skill variety