Which of the following is true about variable-pay plans?
They are a guarantee of income.
Earnings fluctuate with measures of performance.
Employees can benefit even when companies are not profitable
None of these are true.
A formula-based compensation plan that allows employees to share in improvements in group productivity, even if there is no improvement in profitability, is a/an ________ plan.
bonus
gain-sharing
employee involvement
employee recognition
While flexible benefits have a number of advantages, a key disadvantage to workers is that:
They are more expensive to the employee and therefore employees receive fewer benefits.
These types of benefits are heavily weighted in favour of married employees with children.
These types of plans provide savings to the companies, which are not passed on to the employee.
They actually have minimal control over their benefit packages.
If managers cannot offer contingent workers full-time positions, the next most popular motivational tool available to them is:
Job redesign
A career path
Less supervision
Training
Which one of the components of attitudes listed below is described in the following statement: “Refers to what one believes.”?
Evaluation component
Cognitive component
Behavioral component
Which one of the components of attitudes listed below is described in the following statement: “How one feel.”?
Evaluative component
Cognitive component
Behavioral component
Which category of people listed below is least likely to be satisfied with their jobs?
Older people
White-collar personnel
Women and minorities
Which one of the following theories suggests that job satisfaction reflects the apparent match between the outcomes individuals’ desire and what they believe they are receiving?
Value theory
Two-factor theory
Four-factor theory
Which one of the following is not one of the three major types of organizational commitment?
Continuance commitment
Functional commitment
Affective commitment
___________ refers to the strength of a person’s desire to continue working for an organization because he or she feels obligations from others to remain.
Continuance commitment
Normative commitment
Affective commitment
Which one of the following is not a suggested technique for improving job satisfaction?
Pay people fairly
Make jobs fun
Make jobs repetitive to reduce the work-related stress level
Which one of the following is not linked with low organizational commitment?
Voluntary turnover
High absenteeism
Make jobs repetitive to reduce the work-related stress level.
Which one of the following is not a suggested technique for enhancing organizational commitment?
Recruit newcomers with values different than the organizations.
Enrich jobs
Align employees’ interests with those of the company
Which one of the following is not one of the typical problems stemming from prejudice in the workplace?
Workplace violence
Low voluntary turnover
Poor job performance
Which one of the following are not the main prejudice categories?
Sexual orientation
Physical stature
Race and national origin
Which one of the following is not one of the four tools used with skills-based diversity training?
Facilitation skills
Awareness skills
Intercultural communication
Which one of the following is not one of the two major classes of groups found in organizations?
Formal group
Command group
Informal group
An “interest group”: is an example of a:
Formal group
Command group
Informal group
A “task group”: is an example of a:
Formal group
Friendship group
Informal group
At which stage in the group development process, do members work together, developing close relationships and feelings of camaraderie?
Forming
Norming
Performing