When a group member has difficulty fulfilling one role requirement due to other role requirements, the individual is experiencing:
An appearance norm
The Zimbardo effect
Declining status equity
Role conflict
The degree to which a group shares a common attribute such as age, gender, race, education, etc., describes the group’s:
Status equity
Demography
Social facilitation
Cohesiveness
In today’s business environment companies are finding that teams:
Have great cohesion among members and commitment towards achieving a goal.
Performance is almost entirely dependent on the type of leadership they receive.
Only produce better results than individuals on simple tasks.
Are most cohesive if the group size is large and preferably consists of an all –male group.
A work team is characterized by:
Individual and group accountability.
Independent team members.
Neutral and sometimes negative synergy.
Low interpersonal conflict.
Cross-functional teams:
Are often made up of individuals from different levels within a company but from the same operational area.
Experience less conflict and less time in the storming stage due to the fact its members are all peers.
Are one of the few team structures that do not require leadership.
Often take a great deal of time moving through the early stages of team development.
The process by which an idea is transformed so that it can be transmitted to and recognized by a receiver is referred to as:
Feedback
Decoding
Encoding
.
At which stage in the group development process do members come to resist control by group leaders and show hostility?
Forming
Norming
Storming
_________ refers to the stage in the group development process when group members work toward getting their jobs done
Forming
Norming
Performing
________ are teams whose members are oriented primarily toward increasing the effectiveness of the processes used by the parent organization.
Improvement teams
Work teams
Self-managed teams
_______ are teams that include people from different specialty areas within the organization.
Improvement teams
Cross-functional teams
Self-managed teams
Which one of the following types of teams does the following statement describe: “The members tend to perform at much higher levels than ordinary teams.”?
High-performance teams
Cross-functional teams
Self-managed teams
Which one of the following is not one of the typical reasons teams fail?
Members are not willing to cooperate with each other
Because managers relinquish control
Teams fail to receive support from management
Which one of the terms below does the following statement describe: “Members have complimentary skills and are committed to a common purpose or set of performance goals for which they hold themselves mutually accountable.”?
Task group
Team
Group
Ideal team size is ______ members
3-4
10-12
20-25
The set of expected behaviour patterns attributed to someone occupying a given position in a social unit is that individual’s:
Status
Psychological contract with the organization
Norm
Role