Which one of the following choices represents the location higher-status, organizational members would typically choose to sit at an oval table during a meeting?
Middle of the table.
End of the table.
It typically makes no difference to them.
.
Which one of the personal communication styles listed below matches the following description:” Someone likes to argue his or her points fully.”?
The Socratic.
The Reflective.
The Magistrate.
Which one of the following choices is a prime example of something males tend to communicate more frequently than do females?
Emotional cues.
Nonverbal cues.
Status.
Information that flows laterally in organizations is referred to as:
Informal communication.
Upward communication.
Horizontal communication.
Rumors are typically associated with which one of the following types of communication?
The grapevine.
Old-boy network.
Horizontal communication.
Which one of the following choices is not a recommended method for controlling information overload?
Repeat messages in a different form and/or using a different medium.
Use gatekeepers.
Use queuing.
Messages the are being sent from superiors to subordinates are examples of:
Horizontal communication.
Upward communication.
Downward communication.
The process by which a receiver interprets the sender’s intended meaning is referred to as:
Feedback.
Encoding.
Decoding.
Which one of the personal communication styles listed below matches the following description: “someone who would rather say nothing than to hurt some else’s feelings.”?
The Socratic.
The Reflective
The Magistrate.
The process by which the receiver, after receiving a message, contacts the sender for clarification.
Feedback.
Decoding.
This is an activity performed by the receiver.
Which of the following is a symptom of groupthink?
Rationalization of resistance to the group’s decision.
High group cohesion due to the group’s small size.
Consensus on a decision.
The group deciding on a middle of the road decision due to a lack of information.
Is a face-to-face group decision-making technique designed to overcome conformity and foster idea generation, while minimizing criticism of ideas?
Brainstorming
Nominal group technique
Delphi technique
Electronic meeting
The medium through which the message travels from the sender to the receiver is:
The filter.
Called the feedback loop.
The channel.
The encoding process.
There are a number of barriers to effective communication. When the sender manipulates information so that the receiver will see it more favorably is:
Communication apprehension.
Selective perception.
Filtering.
Information overload.
When a first-line supervisor is giving instructions to one of his or her employees, the supervisor is using:
Upward communication.
Horizontal communication.
Downward communication.
Lateral communication.