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About the Class: |
In this session, Preeti, the Support Desk Manager at WiZiQ provides resolution and workaround tips for some of the common issues users [especially teachers] face while using WiZiQ. The issues that will be touched on this week include:- I can't log in to WiZiQ
- I want to be a teacher but don't want to be listed on WiZiQ or Google
- How to cancel a scheduled session?
- How to extend a session or end a live session?
- How to resolve the error “User already exists. Try after some time”?
- How to share recording with contacts who were actually not invited for the live session?
- How to delete a Public Presentation?
- How to upgrade to premium membership?
- How do I pay for premium membership if I don't have a credit card ?
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About the presenter:
Preeti Bajaj
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Preeti Bajaj manages the Support Desk at WiZiQ. She has a deep insight into the various issues faced by WiZiQ users. She has been guiding the users patiently over the time lines for new features, workaround for some issues as well as resolving most of the issues.
She will be conducting a weekly session on Resolving Common Issues for WiZiQ from January. If you would like her to touch on a specific issue, please mention it in the comments area and she will discuss the same during the session or respond to you personally.
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